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    Ulta Beauty

    2.7 (136 reviews)
    Special Hours Closed
    Updated a few days ago

    Services - Ulta Beauty

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    Tanasbourne ULTA.
    Cindy A.

    ULTA used to be one of my favorite places to shop. I still have my "club at ULTA" card, which probably has a new look by now. My club card is still valid here but it doesn't get used nearly as often as in the past. So why is ULTA no longer one of my favorite places to shop? Times have changed and ULTA hasn't. The prices at ULTA are the manufacturers set prices. But a lot of what they sell is now available at discount stores. Yes, I have purchased Bare Minerals, Too Faced, Anastasia and many other well known brands of cosmetics at the off-price stores. The selection may be limited but the savings are great. The only way to get customers to shop at full price is to offer great customer service. Here at ULTA that happens some of the time but not always. I have frequently walked around the entire store browsing for a half hour without one single hello from an employee. Most often they seem to be engaged in a gabfest amongst themselves. Department stores like Nordstrom and Macy's have a much larger variety of fragrances and since the price is the same where's the incentive to visit ULTA? I still stop by ULTA every so often to browse. But I don't leave with that bright colored bag as often as I once did.

    Morphe pallet,  colour pop, etc
    Sammi R.

    I went in on my birthday to do a shopping spree, and noticed that there were only a few people in the store who were being helped. No one asked me if I needed any help but I noticed the more I was putting in my basket the more I was being followed and watched like I was about to steal something. Having worked 16 years in retail I know what watching a shop lifter looks like so I am sad to say it was very obvious. It wouldn't have been so bad if the employees including the manager on duty, didn't greet and help every other person who walked in except for me. The only person who was friendly at all was the cashier. Guess I'll shop elsewhere and maybe leave a review on my socials since that's how companies respond to poor customer service anymore. I spent a lot of money that day to be treated so poorly.

    And J.

    if you appreciate your eyebrows do not go with Sandra or Samantha ( I'm so angry that I can't remember her name). Choose Branda (she is great but she is in maternity leave) or Vera. I took the photos below after my appointment when I arrived home.

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    Photo of Ki L.
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    Ulta Beauty

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    3 months ago

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    3 months ago

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    6 months ago

    Bought item that was broken out of the box. No return possible because of system error, corporate was called and could also do nothing.

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    11 months ago

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    3 years ago

    Unhelpful and overall poor customer service every time I go here. It's really gone downhill since Sephora opened up. Too bad.

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    5 years ago

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    14 years ago

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    Page 1 of 4

    Ask the Community - Ulta Beauty

    Review Highlights - Ulta Beauty

    As soon as I walked through the door, I was greeted by the sweetest (blonde with white plugs) gentleman, eager to help.

    Mentioned in 2 reviews

    Read more highlights

    Malva House of Hair - We love it all! Balayage, Haircut, Color, Waxing, Highlights, Bridal Hair, Best Salon

    Malva House of Hair

    4.8(276 reviews)
    11.4 mi
    $$

    Excellent service | Friendly | Amazing hair color by Grismey…read more Grismey is a very experienced and professional hair stylist! I told her I wanted a natural brown highlight that maintained my previous color and she made me feel so beautiful by the time we were done! I don't know how she did it, but she blended my brown highlight into my natural dark black hair to compliment my skin tone perfectly. It wasn't brassy, not reddish, it is this perfect shade that looks natural and still beautiful when it grows out. I also enjoyed talking to her throughout our session! The whole process, from booking to styling my hair, was perfect. I feel so confident going to see her now for any of my hair needs. Thank you, Grismey!! *Shelby moved so I was referred to Grismey. I'm so happy she is my hair stylist :)

    I Called and spoke to a receptionist. I asked if they had anyone who was experienced with short…read morehair. That I was new in the area, had been growing out some over texturizing for months. He immediately and excitedly said Britt was THE girl. His enthusiasm made me feel confident in her skills. I was exited and text her for an appointment. She asked me for pics of my hair and inspo pics. I sent my hair now and older cuts had. Also a few inspo/goal pics. Then I text her to confirm the appointment and checked to make sure she felt comfortable with short blended styles. (not a lot of stylists do these days) and then she said that because she's never cut my hair that she couldn't get it "perfect", and immediately cancelled my appointment without another word. It was very strange and rude. I never said she had to cut it "perfect". I said the inspo pic was perfect. So odd. Anyway, guess I dodged a bullet.

    Photos
    Malva House of Hair - Salon specializing in Haircuts, Color, Keratin Treatments, Balayage, Barbering, Eyelashes, Waxxing, Highlights, Hair Extensions.

    Salon specializing in Haircuts, Color, Keratin Treatments, Balayage, Barbering, Eyelashes, Waxxing, Highlights, Hair Extensions.

    Malva House of Hair - Hair Salon - Balayage, Eyelash Extensions, Hair Extensions, Waxing, Highlights, Color, Haircuts

    Hair Salon - Balayage, Eyelash Extensions, Hair Extensions, Waxing, Highlights, Color, Haircuts

    Malva House of Hair - We love it all! Haircut, Color, Balayage, Hightlights, Eyelash Extensions, Hair Extensions, Waxing, Best Salon

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    We love it all! Haircut, Color, Balayage, Hightlights, Eyelash Extensions, Hair Extensions, Waxing, Best Salon

    Identity Hair & Spa - Gotta keep my girl fiery red and sassy  . . . . . #hairbykelsey #identityhairspa #identityhairwestend #97005  #beavertonstylist #pdxstylist

    Identity Hair & Spa

    4.4(149 reviews)
    3.5 mi
    $$

    I always have a great experience at the salon! From the moment I walk in, the vibe is super…read morewelcoming, stylish, and really positive. They put a lot of thought into the atmosphere and it honestly makes the whole visit, feel relaxing and enjoyable. The service was amazing, as always. Everyone is so friendly and attentive, and I really appreciate how much my stylist to what I wanted. She took the time to walk me through everything and made sure I felt comfortable the whole time. I love my hair! This place gets it right great talent, and genuinely great service. I will be back and I recommend this place to anyone looking for a salon that is welcoming and has stylist that truly care.

    I had the best experience with Becky Self. She is a manager and expert stylist. I had her cut 23"…read moreoff my hair in two braids to donate, and cut even more to shorten to a feathered A-line with longer points in the front. I trusted her with cutting my hair to a perfect style of what I wanted and what she thought would look good on me. She exceeded my expectations. I also received a free glass of delicious wine to calm the nerves as I hadn't had my hair cut since 2009 (it's 2026). I won't need to revisit for 3 months, at Becky's advice. She is honest and definitely loves her career and helping people to look their best and boosting their confidence. My mom also uses Becky for her hairstylist. We are both so very satisfied with having Becky as our stylist for the rest of our lives.

    Photos
    Identity Hair & Spa - This photo was taken the night before my hair appointment and I am not wearing any extensions.

    This photo was taken the night before my hair appointment and I am not wearing any extensions.

    Identity Hair & Spa - Hair by Morgan!

    Hair by Morgan!

    Identity Hair & Spa - Hair by Morgan!

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    Hair by Morgan!

    360 Hair Studio

    360 Hair Studio

    5.0(9 reviews)
    4.5 miSouthwest Portland
    $$

    Christina is amazing! She is very professional, yet so personable and friendly. I love the haircut…read moreshe graciously suggested would be perfect for me. I came in with a mop of long, thick, overgrown hair that needed to be chopped off and be brought back to life. Plus, I needed a change to something that was more manageable, but still cute. We carried on some good conversations while she worked her magic and was pleasantly surprised at how fast she was. I love how my hair turned out and I love how I found me a hairdresser that I can totally trust. Thanks Christina!

    Finding a top notch hairstylist is like dating. It's exhausting to go through so many people,…read morehoping that one day you'll hit the jackpot and finally find that person you click with, who gets you and your HAIR, isn't a player, treats you and your hair with respect, and wants to lift you up and make you feel like a million bucks! Just before the new year I splurged to get a new look at a very fancy, very EXPENSIVE salon in the Pearl district and left that experience feeling defeated, used and looking like sh*t. I had just had another bank breaking major hair fail, and it was the final straw, I got home looked in the mirror and started crying. I spent several weeks "getting back out there" until I finally decided to give Christina at 360 Hair Studio a try. I am half Chinese half German with THICK, wavy, constitutionally dry hair. No stylist has EVER finished my hair on time during an appointment. It's always a mad scramble to get me done and out of the chair b/c the next unfortunate soul has been waiting. No matter how many times I've told stylist that extra time will be needed, no one ever believes me. Sometimes you need to go see someone who has similar hair, or may have a similar background to understand where you're coming from. My first appointment with Christina, was to fix the haircut. It was so whacked that we had to go shorter than I had originally wanted to but I followed her advice and she took time and skill to thin out my crazy mane into a cute, sleek, perfectly layered shoulder length bob. My second appointment a month later was to correct the horrible choppy orange Balayage. Christina was like a seasoned PRO, foiling me up in record time, washed, toned, conditioned AND even fit in adding bangs to my look.... IN AN HOUR and a HALF! :-0 I was completely speechless! I couldn't believe my hair! Soft, straight, ashy light brown n soft blondes perfectly blended in with my medium brown hair. I grinned so hard all the way home cheeks hurt! Christina is kind, personable, warm, trendy, professional, fast as hell and so reasonably priced. I finally feel I can trust again in my hair relationship! If you go see Christina, I can't imagine you would have any experience other than a totally excellent one.

    Photos
    360 Hair Studio
    360 Hair Studio
    360 Hair Studio

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    Salon Blue

    Salon Blue

    4.6(29 reviews)
    4.5 miSouthwest Portland
    Women-owned & operated
    Free parking

    Autumn did a good job :) I love how accommodating the hair stylists are. The salons very…read moreprofessional and clean.

    This review is for Emily M. She cut my hair in November 2024 and its taken me 8 months to grow it…read moreout. She gave me a curly cut and charged me nearly $120. - I have wavy hair but sometimes straighten it - the layers in the back ended in the middle of my head and I couldn't straighten it for 6 months because it looked awful - it wouldn't lay flat and had a huge dip towards the bottom. It looked insane. - She cut so much from underneath my hair looked stringy on all sides when wavy and uneven on the sides if straightened. - Front layers around my face were completely uneven - I went to a different stylist and she pointed out everything she still couldn't fix and how the front "blending" wasn't blended, and showed where I had pieces that were still very short on one side and longer on another. After 6 months of growing it out. I work in a professional environment and got feedback from my manager that I should "spring for a decent haircut" after she cut my hair. This wasn't inexpensive at all. Emily seemed distracted and had mentioned that she relocated from a different salon in the city and hadn't brought any clients along with her. She is a nice lady but it is not professional, honest and borders on unethical for her to present herself as an experienced, seasoned professional and charge a rate appropriate for that skill level only to start the appointment late and completely ruin my hair for the better part of a year.

    Photos
    Salon Blue
    Salon Blue
    Salon Blue

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    Hair M - The Condor

    Hair M

    4.2(110 reviews)
    3.7 miSouthwest Portland
    $$$

    I was very impressed with Alyssa and actually mentioned to her that I appreciated her attention to…read moredetail. I felt like she truly wanted to ensure that I left satisfied with my haircut. On top of that, she was very personable and friendly. She did an excellent job and I already booked my next appointment with her.

    I've never been to Hair M before but decided to treat myself before heading out on vacation…read more Booking an appointment online was interesting. You're required to agree to their cancellation policy, which is basically a nice way of threatening you with a 50% charge if you don't cancel before a certain time. I thought this was a bit excessive but I was confidant I could make my appointment and ultimately didn't have a problem with providing my credit card info. After booking my appointment, you're subsequently bombarded with texts and emails (I counted 6 total) about your appointment times, asking you to respond and confirm you're still going and then appointment reminders leading up to the day and time. (These people are serious about you showing up!) My appointment was at 11:00am. I received a call from my stylist at 9:45am (the day of!!) telling me she works two jobs and they booked her for the HairM job on the wrong day and had to cancel my appointment. I was left scrambling to try and find a haircut before leaving town. Pretty disappointing experience for a service I never got to experience....

    Photos
    Hair M - Hot stone massage, deep tissue sport massage, thai massage

    Hot stone massage, deep tissue sport massage, thai massage

    Hair M - Steam towels and Scalp Massages

    Steam towels and Scalp Massages

    Hair M - Complimentary beer is the perfect touch to an always great experience!

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    Complimentary beer is the perfect touch to an always great experience!

    Ulta Beauty - cosmetics - Updated May 2026

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