ADA disability discrimination in full force…read more We had a beyond horrible experience this morning with the store manager. We are in town for a funeral and staying in Carrollton. We wanted some treats in the morning so we stopped into the store. I am disabled and use an individually task-trained service dog to assist me with my daily living activities. IMMEDIATELY when stepping into the bakery the manager said we cannot be in there with a dog. I cheerfully explained she was an ADA service dog who was fully vested and had service dog emblooms and tags on. (Because a service dog is recognized by law as a medical device for someone with a disability.) She said she didn't care, the dog wasn't allowed and we needed to leave. I said that we couldn't be refused service for having a service dog. She started yelling at me and my husband about how it didn't matter, that no pets were allowed. I explained she wasn't a pet and that it's a federal law to allow an ADA service dog to accompany me in any public space. She just kept yelling and then began screaming. Threw stuff down behind the counter, stomped off into the back, threw stuff back there. I stated taking a video to protect myself. She came back out, again, yelling and being discriminatory. I was firm, but calm (I know my rights as a disabled person). She didn't believe me and kept bullying me. That's what it was bullying. She kept saying how there were so many fake service dogs. I agreed, I empathized and told her how much I hated them too, and she kept yelling more. Still, not believing me. I stayed calm and stood there. Finally I said "I'm NOT legally required to prove it to you, but I can. I have her ID card. Do you want it?" She got really snotty and laughed and said "Yes, (prove it)". I told her that this is NOT an ADA requirement, but I'm happy to keep the peace. She was laughing at me, smirking. I handed her a federal register ID card. Her laughing stopped, she got mad and stomped into the back. Her coworker then realized my dog was a service dog and this was a learning opportunity. She became very willing to learn and asked me what she could do. I explained the two questions that could legally be asked about a service dog. I explained different types of service dogs. I explained ADA laws and how to uphold them and respect the handler. We talked about the extensive 18 months of training my dog went through, and so much more. The assistant even took notes. She ended up leaning a lot and was great. The manager was absolutely horrible. She went and called the owner who was horrible with my husband at first. He started rude and condescending. Told my husband WE needed training on the laws. Nope. We know them quite well, thank you. He even called my husband a jerk. A jerk! When my husband called him out he backpedaled and said he was taking about the health department guy. Hmm. In the end the owner came around, but, this was a MAJOR case of discrimination based on disability, harassment and violation of my rights. We've filled a complaint with the state attorney general.

I am responding to the review from Nicole H. on 4/27/2024. I was in the Betty Kaye Bakery at the…read moretime that this 'incident' occured, and I saw it with a different set of eyes than Nicole did. When I entered the bakery, I could see that she was berating one of the employees, who was trying desperately to communicate with her, but Nicole H. would not let her finish any response without butting in, and talking over her in a very combative manner. I was also there when the manager called the owner, who immediately talked with the man with Nicole H. It appeared to me that the conversation that the men had was civil and came to a decent conclusion. It also appeared to me that Nicole H. was enjoying every minute of HER condescending behavior, HER smirking, and HER poor aggressive to even witness a grown woman behave in such a way. Of the three in Nicole H.'s group, the dog, by far, was the best behaved. Nicole H. should also realize that the business is located in a rural farm community, where most residents own animals, so the manager/owner/employees are not new to animals. What that are new to is poor behavior, stinging accusations, and hostile threats. I would go to this business every day if I could, and I know that I would be treated just as I treat those who work hard there every day, with repect, gratitute, and appreciation.

This old school local bakery is a community treasure. The morning breakfast menu is delicious and…read morethe traditional pastry offerings are wonderful. Everyone is friendly. The morning rush can be busy, but they manage to get everyone through quickly. This is a morning "must stop" when I'm in the area.

At first you might hesitate. It sits next to an establishment called "Drunken Uncle" and looks…read morepretty unassuming from the outside. Go in though, and you are treated for the best donuts this side of Ohio. I had five different flavors of cream sticks. My three year old and I were not disappointed.

Hell yeah to Carrollton getting a great coffee shop!…read more Tons of flavor options for coffee. I've had an iced peppermint mocha and an iced peanut butter macchiato. Both were made to perfection. I didn't get a chance to try and pastries or food, but everything looked good.

Awesome coffee shop, great staff, ample space, and amazing muffins…read more Definitely making this a regular when I am down this way!

The staff are friendly but those doughnuts are the best in the area. I highly recommend this…read moreplace. Prices weren't as high as noted in a review. They are reasonably priced but so delicious.

OH MY GOD. I've been living a lie. I used to think those factory-produced confections, shipped by…read morethe caseload to donut chains, only to be thawed and finished before going into a showcase were "good donuts" sorry Dunkin, I see the light now. Dough Co does it right. Guys, you can taste the from-scratch ingredients and the fresh-from-the-fryer glow in the dough. We got an assortment of cream sticks (Long Johns, torpedos depending on your vernacular) and I didn't even know that many variations existed. They were heavy and light at the same time--the masterful medley of perfectly-balanced dough filled to the gills with rich cream. A swipe of frosting on top made my life. My fingers are trembling as I write this. It's a combination of post-coital sugar shock and delight from having a real donut for the first time in a long time. If you're in the Dover area, this place is a must-see on your list.

Every time we come to Ohio we visit this place and enjoy the area and then the food. We always ask…read morefor Tina and so glad we are able to find her every time we come. So this is exactly what you would expect from a nice country place. Great service good food and the restaurant is clean and welcoming. Tina goes out of her way to make the visit great. Chicken and salmon are dead on tasty.

Great eclair, little heavy on the cream but it's whipped and tastes delicious so we can look past…read moregetting to much . Coffee is good, service is great, very friendly.

We had a great breakfast experience at the Airport Restaurant, great food, service and their many…read morepies looked amazing!

Casual little place at the airport in an old house. Food is average and worth the stop if you are…read morein the area. Fish had good flavor the bottom was just completely soggy. Fries were crispy and tasty but the Mac and cheese left a little to be desired.

We love this place! It's such a fun stop when we're traveling through Bridgeport. We love to look…read moreat all the different candies and desserts and other interesting things around the store. I recommend getting a bag of bulk candy and taking some cheesecake to go. There's also an ice cream parlor attached, so plenty of options. The staff is friendly and welcoming. Our family has had a nice time on each of our visits here.

The cheese cake and pies we got for the 4th were great. The…read morekids love all the rides and toys they have upstairs. We all love their giant Gourmet Apples they make, too!

The self-checkout machines are awful. They constantly tell you to do something you've done already,…read moreto not remove the bag/s from the bagging area even if the bagging area has zero room left, and various other commands that do not make sense. There is supposed to be an attendant, but the attendant is not always available to constantly deal with the machine. One manager I spoke to, who was running a conventional register, acted put out that I was complaining about this. I've experienced this now several times so if there is long lines at the conventional registers I will just move on out of the store and shop elsewhere. In fact if there are lines at the conventional checkouts when you arrive, my advice is to turn around and head elsewhere.

They have everything you could need!! I can get my salty snacks and my sons school stuff at the…read moresame time! Most definitely recommend

I recently visited Youngstown for a family members surprise birthday luncheon. In advance of my…read morevisit, I placed an order for a half sheet carrot cake. The cake was amazing and made the birthday and visit very special. Everyone enjoyed the cake and the sweet memories it created. Many thanks, Darrell T

Good, quality reasonable bakeries are a dime a dozen to find these days. As part of always…read morehonoring, tradition my mom and I had, to check out new local bakeries , had to stop in, in honor of her memory. Aubrey, the young lady that took care of me on my visit, was expectational , friendly, outstanding, customer service and patient. Visiting from out of town after a 5k in Sandy Lake, PA, on my way to Astubula OH and in need of bread , and sweet treats for adopted family visiting. I ended up spending under $12, for assortment of cookies, sliced Italian bread, two turnovers and a peach muffin, and decorative cookie. Defintly, im sure a favorite for locals, and can understand and agree. Conveniently located in a plaza, well worth it, glad I discovered this gem. As always thanks fellow Yelpers.

Since the theme of the past week has been Eastern Europe cakes, it was imperative that I tried a…read moreDobos torte from Hungary to complete the trio (this past weekend I tried Austrian and Serbian cakes). I think Tulipan's take on the Dobos torte was probably the least authentic of the three, but it was not a bad cake. I've seen it with more layers and a caramel top. This one had four layers (still impressive and a pain in the arse to make I'm sure!) and no caramel. This bakery is very cute and the service is very friendly. My son also asked for some macarons, which he seemed to like, but he couldn't finish them because he said he was full. We were there around 12:30 PM and I think most of the items were fairly picked over in the bakery case by that time. There was an interesting raspberry thing that I wanted to try, but the person in line right before me bought the last one. The baklava looked temping too. I am pretty proud of myself for not buying too many sweets. I would return here if I were in the area and try some different items.

Cute little place! Came inside to get a little warm…read more Ordered a hot apple chai and was the perfect sweetness. Lots of delicious looking pastries too! Great service!