ADA disability discrimination in full force…read more We had a beyond horrible experience this morning with the store manager. We are in town for a funeral and staying in Carrollton. We wanted some treats in the morning so we stopped into the store. I am disabled and use an individually task-trained service dog to assist me with my daily living activities. IMMEDIATELY when stepping into the bakery the manager said we cannot be in there with a dog. I cheerfully explained she was an ADA service dog who was fully vested and had service dog emblooms and tags on. (Because a service dog is recognized by law as a medical device for someone with a disability.) She said she didn't care, the dog wasn't allowed and we needed to leave. I said that we couldn't be refused service for having a service dog. She started yelling at me and my husband about how it didn't matter, that no pets were allowed. I explained she wasn't a pet and that it's a federal law to allow an ADA service dog to accompany me in any public space. She just kept yelling and then began screaming. Threw stuff down behind the counter, stomped off into the back, threw stuff back there. I stated taking a video to protect myself. She came back out, again, yelling and being discriminatory. I was firm, but calm (I know my rights as a disabled person). She didn't believe me and kept bullying me. That's what it was bullying. She kept saying how there were so many fake service dogs. I agreed, I empathized and told her how much I hated them too, and she kept yelling more. Still, not believing me. I stayed calm and stood there. Finally I said "I'm NOT legally required to prove it to you, but I can. I have her ID card. Do you want it?" She got really snotty and laughed and said "Yes, (prove it)". I told her that this is NOT an ADA requirement, but I'm happy to keep the peace. She was laughing at me, smirking. I handed her a federal register ID card. Her laughing stopped, she got mad and stomped into the back. Her coworker then realized my dog was a service dog and this was a learning opportunity. She became very willing to learn and asked me what she could do. I explained the two questions that could legally be asked about a service dog. I explained different types of service dogs. I explained ADA laws and how to uphold them and respect the handler. We talked about the extensive 18 months of training my dog went through, and so much more. The assistant even took notes. She ended up leaning a lot and was great. The manager was absolutely horrible. She went and called the owner who was horrible with my husband at first. He started rude and condescending. Told my husband WE needed training on the laws. Nope. We know them quite well, thank you. He even called my husband a jerk. A jerk! When my husband called him out he backpedaled and said he was taking about the health department guy. Hmm. In the end the owner came around, but, this was a MAJOR case of discrimination based on disability, harassment and violation of my rights. We've filled a complaint with the state attorney general.

I am responding to the review from Nicole H. on 4/27/2024. I was in the Betty Kaye Bakery at the…read moretime that this 'incident' occured, and I saw it with a different set of eyes than Nicole did. When I entered the bakery, I could see that she was berating one of the employees, who was trying desperately to communicate with her, but Nicole H. would not let her finish any response without butting in, and talking over her in a very combative manner. I was also there when the manager called the owner, who immediately talked with the man with Nicole H. It appeared to me that the conversation that the men had was civil and came to a decent conclusion. It also appeared to me that Nicole H. was enjoying every minute of HER condescending behavior, HER smirking, and HER poor aggressive to even witness a grown woman behave in such a way. Of the three in Nicole H.'s group, the dog, by far, was the best behaved. Nicole H. should also realize that the business is located in a rural farm community, where most residents own animals, so the manager/owner/employees are not new to animals. What that are new to is poor behavior, stinging accusations, and hostile threats. I would go to this business every day if I could, and I know that I would be treated just as I treat those who work hard there every day, with repect, gratitute, and appreciation.

At first you might hesitate. It sits next to an establishment called "Drunken Uncle" and looks…read morepretty unassuming from the outside. Go in though, and you are treated for the best donuts this side of Ohio. I had five different flavors of cream sticks. My three year old and I were not disappointed.

Do NOT be put off from the location or the exterior. Their donuts are amazing and the variety is…read moreimpressive. Top Choice: Apple Fritters. Any place that opens this early deserves RESPECT! Update (a week later...) We were visiting from OOT (now WV formerly from NYC for +40 years) for a baby shower and our hosts knew exactly where we went when we mentioned "donuts". They took other OOTners there SUN morning before their guests flew back to CA. You know a place is outstanding when you are still having sense memories a week later... GO!

Hell yeah to Carrollton getting a great coffee shop!…read more Tons of flavor options for coffee. I've had an iced peppermint mocha and an iced peanut butter macchiato. Both were made to perfection. I didn't get a chance to try and pastries or food, but everything looked good.

What a great little place! Friendly, great service, and locally owned. The frappe and muffin I had…read morewas delicious!

The staff are friendly but those doughnuts are the best in the area. I highly recommend this…read moreplace. Prices weren't as high as noted in a review. They are reasonably priced but so delicious.

Some of the greatest donuts I've ever tried. These things are truly magic. From the apple fritters…read moreto the old fashioned.... It just doesn't get any better. I knew I wouldn't be in till late, so I called ahead and the lovely employees even made up an assortment for me until I arrived. This place is a destination. This place is a total grand slam. This is a place you plan your trip around, not the other way....

Great eclair, little heavy on the cream but it's whipped and tastes delicious so we can look past…read moregetting to much . Coffee is good, service is great, very friendly.

Excellent pies, everything in the bakery is very good, there is no other bakery that compares to…read moreDutch Valley

Casual little place at the airport in an old house. Food is average and worth the stop if you are…read morein the area. Fish had good flavor the bottom was just completely soggy. Fries were crispy and tasty but the Mac and cheese left a little to be desired.

If you are into diner-type restaurant, this is for you. Very old-timer setting, located right at…read morethe airport, family atmosphere. Nothing fancy on the menu, very basics but done well amd from scratch. Definitely try the pies, they are really good and made from scratch!

We love this place! It's such a fun stop when we're traveling through Bridgeport. We love to look…read moreat all the different candies and desserts and other interesting things around the store. I recommend getting a bag of bulk candy and taking some cheesecake to go. There's also an ice cream parlor attached, so plenty of options. The staff is friendly and welcoming. Our family has had a nice time on each of our visits here.

Fabulous place! What a surprise! I wanted a Black Forest cake for my birthday. When I called, they…read moresaid I just needed 2 days to place a special order. They were friendly, courteous, answered all my questions. And boy did they deliver! There is a 50s vibe to the place, much bigger than it looks from outside. It's next to the Bridgeport fire department. There is side parking. It is limited. Very cute place!

The self-checkout machines are awful. They constantly tell you to do something you've done already,…read moreto not remove the bag/s from the bagging area even if the bagging area has zero room left, and various other commands that do not make sense. There is supposed to be an attendant, but the attendant is not always available to constantly deal with the machine. One manager I spoke to, who was running a conventional register, acted put out that I was complaining about this. I've experienced this now several times so if there is long lines at the conventional registers I will just move on out of the store and shop elsewhere. In fact if there are lines at the conventional checkouts when you arrive, my advice is to turn around and head elsewhere.

They have everything you could need!! I can get my salty snacks and my sons school stuff at the…read moresame time! Most definitely recommend

Good, quality reasonable bakeries are a dime a dozen to find these days. As part of always…read morehonoring, tradition my mom and I had, to check out new local bakeries , had to stop in, in honor of her memory. Aubrey, the young lady that took care of me on my visit, was expectational , friendly, outstanding, customer service and patient. Visiting from out of town after a 5k in Sandy Lake, PA, on my way to Astubula OH and in need of bread , and sweet treats for adopted family visiting. I ended up spending under $12, for assortment of cookies, sliced Italian bread, two turnovers and a peach muffin, and decorative cookie. Defintly, im sure a favorite for locals, and can understand and agree. Conveniently located in a plaza, well worth it, glad I discovered this gem. As always thanks fellow Yelpers.

From the special cakes for family birthdays, the burnt almond torte, the pastries, the service…read more... Always a good experience!

Cute little place! Came inside to get a little warm…read more Ordered a hot apple chai and was the perfect sweetness. Lots of delicious looking pastries too! Great service!

The CUTEST little bakery and coffee shop, lined with photos from the turn of the 20th century. I…read morewas greeted kindly, served quickly and the prices were affordable! The Bishop's Hat tasted a bit like it had been in a freezer, and was soggy. Still edible but not what I expected from an otherwise lovely establishment. The espresso was deep and chocolatey, showing little to no signs of acidity, which I quite liked! Must come back again to give the pastry another shot!