If you want to find what your looking for you can usually find it at true value! One of the oldest…read morehardware stores

Came here today to get a bottle of oil and I have never been before. When I walked in the door I…read morewas instantly greater. The guy was really nice and helped me find what I was looking for. I was in and out really fast. I was definitely impressed at how fast and friend they were.

Local and convenience with that comes a higher price tag. You just don't have to travel into San…read moreAntonio

This is not only a local Ace Hardware store, it's alsoTHE go-to place for high quality home decor,…read moreoutdoor supplies, clothing and MORE! Located in the Sunset Ridge area of Alamo Heights, this place is always swarmed with customers and friendly employees. Before you go inside to check out the colorful Yeti and Le Creuset collections, hit up the clearance section outside. They also always have the best selection of wreaths and door decorations. The prices are a little expensive but so is the quality. From the Green Egg outdoor grill and Miele vacuum cleaners to luxury laundry detergent, it's all at Subset & Co!

I had such a good interaction with Sunset and Co., despite not keeping what I purchased. I live in…read moreOregon and bought some beautiful bowls from their website. Unfortunately, I didn't read carefully and the bowls were not microwave safe. My kids are not old enough to differentiate which bowls can and cannot go in the microwave, so I returned them. My mother has been in the hospital so I just chucked the bowls in a box with no... anything---not even a note or my name or the order number or anything, and Sunset & Co. immediately refunded my purchase upon their arrival and notified me of it by email while I was away helping my mother. I am so impressed by their customer service when I was quite the terrible customer. I'll keep watching their website and am eager to try again to find something delightful from this shop!

Customer service is the worst. No one, and I mean not one person out of 4 asked me if I needed…read morehelp. I was looking for a flash light - about a $90 flashlight. But then had no idea what I needed because no one had time to help. I even waited at register for a few minutes to buy the other item I needed. Also NO ACE ReWARDS at this store!!

Great store, they carry almost everything you would need out in the country. Knowledgeable folks…read morewho are happy to help if you have questions. Checkout gals are always warm and friendly. I feel like I'm doing business with friends.

Bought a new lawnmower that was supposed to cost 280 bucks and he rang it up to 333 bucks. I asked…read morethe cashier if that was all tax and he said yeah. Was in a hurry to get the grass cut so I figured I'd look at the receipt later and saw the surcharge for 10%? I didn't get a chance to call them until the next day and they had a lame excuse after lame excuse the receipt didn't even show that it was a lawn mower that was purchased there was no UPC code on the item that was purchased no item number just $280 bucks was typed in very poor service on the phone very poor salesman tactic to just tack on 10 % when you buy stuff at their store and he told me there were surcharge signs all over the store and I didn't see them if they were even really there

Perfect example of an ineffective work force. No one cares. Brought in a recently purchased Stihl…read morechainsaw that stopped working. I asked that it was under warranty. The manager and lower person acted like I asked them about the origins of the universe. They said we don't know. We don't work on them. I said well if I buy a chainsaw here and it stops working and under warranty where am I supposed to take it? "Oh, I don't know" then she and the lower person just walked away. Ace - "the helpful place" joke. Don't buy an expensive chainsaw here expecting any kind of customer service

#freezemiser. Support local family-owned business, helpful knowledgeable staff, and a wide…read moreselection of items.

Staff is well versed on the products they sell and recommend a solution to the problem. I also…read morerecommend their gift shop. Everything from yard flags to baby gifts. My husband goes there for his grass seed. I remember my Dad listening to the radio show in the 60's - still good after all this time.

Who knew getting a key made could be such an *ACE* of an experience? I popped into Biedermann's…read moreAce Hardware to take care of some key business--literally--and walked out with a freshly cut key *AND* some delicious popcorn. Double win! But wait, the plot thickens. Once I got home, I thought my key ring of all the other keys had pulled a disappearing act. Cue panic. I searched high, low, and everywhere in between (read: the depths of my car seats). Meanwhile, the entire Ace squad was on their walkie talkies, mobilizing like a key-finding SWAT team. Not once did anyone make me feel like a bother--no side-eye, no sighs, just pure helpfulness. Turns out, the keys were just playing hide-and-seek in the car. Crisis averted! The store itself? Clean, welcoming, and packed with EVERYTHING. Need a bird feeder? Check. How about a candle that smells like heaven? They've got it. Wind chimes to add a little ~zen~ to your backyard? You bet. And of course, all the hardware essentials--wrenches, hammers, nails...you name it, Ace has your back, honey! So, if you're ever in need of friendly folks, great service, and maybe a bag of popcorn to boot, Biedermann's Ace Hardware is the place to *key-p* coming back to! (see what I did there? lol)

This store continues to disappoint ... in every way possible. I ordered a grill on November 29,…read more2024 and was finally forced to return the grill over a month later...never once able to use it. The grill was delayed many times and assembled incorrectly when finally delivered. This store took no responsibility for this disaster, only gave me excuses. Now I am left with a ACE gift card that I have no desire to use any more, NO grill, and a ruined Christmas.

I love coming to this Ace when I need something in a pinch. The nearest hardware stores would be…read moreBandera Truevalue (13 miles) or Home Depot (35-ish miles). This business is only a mile away, so it's super convenient. I'm always well assisted by friendly employees, and the prices here are reasonable - not over-inflated, because we're a tiny town.

The only hardware store for miles. The staff is very knowledgeable and go out of the or way to…read morehelp. The owner is very community minded...