Food, service, ambiance all top notch. Watching the staff handcraft the soup dumplings set the tone for our meal. We ordered the soup dumplings set sampler and string beans first. The string beans came first and we're a little salty for us. The dish was whisked away immediately and replaced. By then, we had already ordered the 2nd round of dishes and had forgotten to say low salt. They took care of that cheerfully. The juicy pork soup dumpling was the best for me and I didn't need extra ginger which was needed for the red chicken dumpling. The skin wasn't paper thin but perfectly acceptable. The pork chop with fried rice looked good on the menu and tasted even better. The cucumber salad had a hint of spice and the beef noodle soup had 3 large fork tender pieces of beef. The pork dumplings were just ok, maybe because all others were so good. It was not crowded at lunch so I can't tell how noisy it could be. Everyone on staff seemed well trained and responded quickly to all our wants. Special mention to Angela. We all want to return to try other dishes. read more

Had to try out this new place with my friend. decided to visit for monday lunch and sat in a booth. The place is huge and well decorated. we tried the braised beef noodle soup, the ugly ramen, the soup dumpling sampler and the sticky ribs. the ramen tasted better than the braised beef soup. but both soups were generous in meat and portion. the sticky ribs were finger licking good and we were saddened by the portion size. the soup dumplings were ok as the skin was thicker than we liked. the flavor was ok for use variety set, but didn't taste much of the "special flavors" come through. Good place to enjoy a meal with friends with plenty of seating. read more

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If you're looking for good Asian food, this isn't the spot. It seems like they put more effort into the logo and sleek aesthetic than the food itself. The dumplings were just okay. The gimmick is that you can watch them being made in the "dumpling lab," but the experience doesn't make up for the overall lack of flavor across the menu. The food was bland and uninspired, with the kind of taste that reminded me of packaged supermarket Asian food heated up in a microwave. The service didn't help. Our servers seemed unsure of what they were doing. We weren't given utensils, and when we asked for chopsticks, we were told they were out. Save your time and money unless you're just stopping in for bubble tea or boba. read more

We started with the Shumai, filled with pork and shrimp and served with a dipping sauce that added another layer of flavor. There were 4 to an order, so we each had one. The Ugly Dumpling Sampler featured 6 varieties of soup dumplings: pork, chicken, pork & crab, pork & truffle, pork, shrimp & spinach, and Szechuan pork. Since we were a table of three, we each had two. I tried the truffle and pork & spinach, while my dinner companions sampled the others. We also ordered the Cream Cheese Rangoon. Six came with the order, so we each had two. They had a creamy filling and were served with sweet-and-sour sauce. The Spicy Pork & Shrimp Wontons came with 8. They had thin wrappers and a moist pork and shrimp filling. Despite being listed as spicy, ours didn't have much heat, so we added some of the garlic chili oil from the table. For our entrées, we ordered Orange Chicken, Chicken Stir-Fry Noodles, and Mongolian Beef. I'm glad we waited until we'd finished the dumplings to order them, because no sooner had I placed the order than the food was already being delivered to our table! The Orange Chicken had a distinctly sweet, orange-forward sauce. The noodles were nicely cooked with a small amount of chicken, while the Mongolian Beef had a pronounced pepper flavor and a generous portion of beef. The restaurant has a bright, airy atmosphere, plenty of space between tables, and comfortable booths. The open layout makes it welcoming for families and accessible for guests with disabilities. The staff was friendly and attentive. There's also a large bar area, although they're still waiting for their liquor license, plus a private party room expected to open in the coming weeks. Go for the soup dumplings, wontons, and Shumai. From the three entrées, I tasted if I wanted Chinese food, I'd go to my favorite Chinese restaurant and skip those meals. read more

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10/10 a new favorite. Try everything. Mongolian beef and soup dumplings were top tier. Great service and layout. read more

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My family and I went to Ugly Dumpling today. It was solid. 30 minutes away from me. If my kids ever have a sports event in the area, I'd be happy to go again Notes from our meal Menu came to our table Wiped down which was nice Space large and comfortable which is a great bonus if you are coming with a larger party Great decor and vibes Music choice felt a little odd like radio station modern hits mixed with 90's / 2000's top 100 hits Menu in general was a perfect size. Great choices without an overwhelming amount of dishes Seats were very comfortable Now the food! Honey lemonade with strawberry popping boba delicious! Ugly dumping sampler I only got to try the Pork & Truffle dumpling but I enjoyed it. Steamed bbq pork bun Wasn't enough filling in the pork bun, ended up leaving a lot of bun uneaten Spicy pork and shrimp wontons For me, Too sesame oil forward with the sauce, it was unpleasant, filling flavors were fine. Just didn't pop like other places Pork soup dumplings These were delicious and a must get every time Noodles w sesame sauce Solid, enjoyed! Beautiful presentation Mongolian beef Delicious dish. Well cooked, seasoned and tasted like quality cuts of beef Chicken with broccoli Didn't love. Also the sauce slurry was a little too thick for my liking Pork chop fried rice Delicious! My only complaint was that I wish there was more pork chop. Adding the soup dumpling sauce and chili oil also added to the flavor for me. String beans with garlic Delicious, simple, perfectly garlicly and salted Chili oil - not blown away but it was fine (Non soup dumping) Dumpling sauce - was not to my liking, kinda tasted like bottled gyoza dipping sauce from Trader Joe's Soup dumpling sauce - closer to my liking All of the food came out at the same time which is a little unusual for a Chinese restaurant. I am used to more of a, when something is ready it comes out, they don't wait for anything. Service was very very very nice but felt a little sparse. They are a new location though so maybe that will change Prices felt fair Final thoughts are it felt more American Chinese as a base with an inspiration from Shanghai than vice versa. Enjoyable and plan to visit if I am ever in the area. Will just stay away from the dishes I didn't like. read more

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Food : 10/10 Service : 10/10 Ambiance : 10/10 I've been counting down the days for this place to open, and it definitely lived up to the hype! The service set the tone for the entire meal. Mel and Max took great care of us, and the GM Joe even stopped by our table to check in. We also got to pick a mystery dumpling, and I ended up getting the color I wanted, which was a fun little surprise. Now for the food. The pork belly bao buns were good, but they didn't really wow me. The scallion pancake was flavorful, though I personally prefer mine a little crispier. The beef brisket noodle soup was outstanding. The noodles had that perfect chewy bite, the brisket was fall-apart tender, and the rich, comforting broth was exactly what I was craving. The real MVP, though, was the pork, shrimp, and spinach soup dumplings. I know....who goes to a soup dumpling restaurant and skips the classic pork? But these completely stole the show. They were juicy, flavorful, and honestly some of the best soup dumplings I've ever had. We also ordered the crab and pork soup dumplings. They were good, but not nearly as memorable as the pork, shrimp, and spinach. Don't skip the garlic string beans either, they were perfectly cooked and packed with flavor. You could also make them "ugly" but I skipped on the spicy for the night. For dessert, we ordered the giant warm cookie à la mode because there was this glorious menu that was starting back at me saying I need to try it. The first one came out with a cold cookie, but Max immediately took it back without hesitation. Mel personally made sure the replacement came out warm, fresh, and gooey. It was the perfect way to end the meal and really showed how much they cared about the guest experience. Overall, this was a fantastic first visit. Great food, genuinely warm service, reasonable prices, and plenty of parking. I'll definitely be back, and next time I'll be bringing friends. If you're in the area, this spot deserves a visit. read more

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It was my first time here! Wow, I was impressed! Soup dumplings were on point. The beef noodle dish was amazing. We loved everything we had! Our waiter was excellent, and everyone is so nice and efficient here. Atmosphere is really open and you can watch the dumplings be made in the kitchen. read more

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I had been anticipating the opening of Ugly Dumpling for so long! My friends and I came on a Monday night and we were able to be seated right away. To start we shared a cucumber salad. I also ordered the pork belly bao buns. For my main I ordered the soup dumpling sampler, and I'm so happy I did! They were very juicy and flavorful. My friends ordered the pork fried rice and the vegan wonton soup. We were tempted to order dessert but were too full. Next time! read more

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I ordered the spring rolls and the pork soup dumplings and they were both delicious. I didn't have time to eat in so I got it to go and ate in the car. What I did notice as I waited on my food to be prepared is that the restaurant seemed short staffed and people had a 15-20 minute wait even though there was a plethora of empty tables in the dining room. I plan to go again soon with my granddaughter. read more

So happy there's finally an Ugly Dumpling in Westchester! At this authentic Chinese restaurant you can watch them make dumplings through their kitchen windows. Must try their soup dumplings (famous for those) + cucumbers, ugly bao buns, hot & sour soup, noodles, boba, and vegan dumplings too! We were here on opening day and it was already packed. I'm sure it will stay that way! Enjoy and welcome to Scarsdale :) read more

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This is The Worse Food I Ever Eat... Disgusting No Flavor Whatsoever Please Dont Waste Your Money Terrible

Went there today for our first time with my wife and we were greeted most graciously at the front welcoming desk and given a brief summary of the place . Joshwela was our waitress and she was awesome , gracious and very accommodating. The place was very well laid out and clean with a really welcoming ambience . We both had the tonkotsu Ramen which we both agreed tasted fresh and flavorful along with the pork soup dumplings & the dumplings sampler which did not disappoint. The food came out really fast which always scares me a bit but again tasted fresh and was well presented . All the staff walking around seemed friendly and professional. One major negative was they had no liquor yet (but was told coming soon and another very minor negatives were I thought the honey lemonade was way too sweet and my wife agreed and the seating by the wall had a bit of a design flaw in that it felt like it was pushing you off the seat . It felt Like your back was overly supported and your lower back was left to hang . When you're young I would imagine one might barely notices such things but as seniors it's hard not to notice and if you look close enough it's definitely a design flaw . That being said we both agreed we would be back again soon . read more

Good for an area that doesn't have much dim sum options. Everything was good and tasty for what it was. I'm used to having authentic dim sum places in Queens or Manhattan I guess this is the closest thing in the area. Quality of the dumplings was the biggest downside for me. Being soup dumplings, they were too "skinny" and not enough soup inside. The dough was too thick for my liking on the soup dumplings. Besides that, everything was mid. Service was 5/5 tho. read more

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I was hoping for the best when I heard about this place, and it met and exceeded my expectations. I'll name a few things: the service was great -- Angela and the other staff members were wonderful. The atmosphere was great too. The pork soup dumplings were awesome! I ordered a pork chop appetizer with a side of white rice for my 4-year-old, and I couldn't believe he ate the whole thing. I had a bite and it was delicious. I also ordered the BBQ bun -- it was okay. Overall, the food was great and I can't wait to go back to try other things on the menu. The flavors of all the dishes were very well balanced and delicious. Glad to see another authentic Chinese restaurant choice in Westchester. Definitely worth a visit! read more

The food was quite good, but the service was the best part of this place! Our server, a lovely little lady named Josh, was outstanding, informative, accessible, efficient, pleasant and helpful! Could not ask for more attentive! The dumplings were great and the sauces made them even better! I did feel both flavors of LoMein were a bit oily leaving me with an aftertaste of toasted sesame oil, but perhaps that's just my sensitivity to that flavor. It felt overpowering to me, but good nonetheless. The fried rice was much more bland, and very tasty! Looking forward to returning and trying more! Love the open kitchen station where you can see the dumplings in the making! Overall- a great addition to the area! Welcome to Hartsdale!!!! read more

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I do not eat pork and so many of the dishes included pork ,especially the dumplings. Chicken dumplings were not too tasty and the chicken and broccoli entree were simply ok. read more

A solid spot with convenient parking, spacious restaurant, and quick service. We were very impressed by how fast food came out and large portion for the price. Our server Brandell was very friendly and made sure we got our orders right. We didnt like the soup dumpling that much but other dishes including yogurt drink was great and would come back for it. Glad this spot open in the area! read more

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Food was really good at this location. Wait was long to get a table but when we were let in there were many tables available, so perhaps more wait staff is needed. I did not get my whole order (the ramen was never delivered). We had to ask a few times to get water and the food and drinks came out at random times. We liked the food, especially the Mongolian beef, and the cost and would give it a try again once service can improve by management. The restaurant had a nice layout and decor however when we sat in a booth the distance from the seat to the table was quite large, so we had to scoot closer to the table to eat (mind you I'm over six feet tall). read more

I ordered the shrimp dumplings, which were really good and I also ordered the beef noodles which were subpar at best. The beef had a bad smell to it. I would stick with dumplings when ordering here. read more

Thick dry skin and overly salted fillings. Ugh.... These are not dumplings. They are salt rocks. I know this is a chain but wow.... Worst dumplings I have had in years. Adding salt to the wound of eating the terrible rock salt is the inflated price of all dumplings relative to other much better dumpling restaurants. read more

It was my first time here, and I had a great experience! TT and Morgan were both amazing at the opening! They were super welcoming, friendly, and made everything easy from the moment I walked in. The food was amazing! I'll definitely be coming back! read more

Ugly Dumpling - Chinese Near Me - Scarsdale, New York

The spicy pork and shrimp wontons and cucumber salad were so good!!! Staff was very friendly as well read more

Ugly Dumpling - Chinese Near Me - Scarsdale, New York

Hmmm...well let's start with the soup dumplings. The name speaks for itself, "soup" dumplings. One would expect soup, yes? When the soup dumplings first arrived, some were flat, others were plumped, and sticking to one another. One was so flat, might as well been a pancake. Then I lifted one, there are no tongs, so use your little paws, and it broke! But that was not the only problem, that dumpling was bone dry! NOTHING! Do not bother with the regular steamed dumpling, just go to H Mart and buy a bag for a few bucks, same same. Stir fried noods, okay, but nothing special. The best thing was the soup though and that is the golden star above. In sum, other than reminiscing about how it use to be Red Lobster, just go to Nan Xiang (flushing), the best close by. But the best best part was...THERE WAS A DUMPLING MASCOT!!! read more

Jean was very nice! Food was beautiful and delicious! The szechuan dumplings were my favorite and the perfect level of spice. read more

Ugly Dumpling - Soup Dumpling Sampler - Chinese Near Me - Scarsdale, New York

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No liquor license yet. They were out of the strawberry crème drink I tried ordering.. ok, no problem.. ordered something else. We watched our drink get brought to the table behind us and then our waitress "Jay" brought the same drink that sat on their table to our table! So unsanitary. Then my husband asked if the braised beef noodle soup could be made spicy and she said the chili oil that was sitting on the table. She didn't even try to ask the kitchen read more

My first visit to Ugly Dumpling was absolutely amazing! From the moment we sat down, our server, Emm, made us feel welcome and ensured we had an unforgettable experience. Since it was our first time, Emm took the time to explain the menu, how the kitchen operates, and helped us choose some of the restaurant's most popular dishes. Every recommendation was spot on! We enjoyed the bao buns, crispy chicken wings, ramen, and the beef soup--which was incredibly flavorful and absolutely delicious. To top it all off, the matcha ice cream was the perfect dessert and a fantastic way to end our meal. What truly made our visit special was Emily outstanding service. She checked on us throughout our meal to make sure everything was perfect and genuinely cared that we were enjoying ourselves. She also went above and beyond to make my grandson feel extra special by making sure he got the matcha ice cream he wanted, which completely made his day. Exceptional food, exceptional service, and an overall wonderful dining experience. We will definitely be back, and we'll absolutely be requesting Emily as our server again. Thank you, Emily, for making our first visit so memorable! read more

We have been anxiously awaiting the opening and it was absolutely worth the wait. Everyone is super nice and very professional. The manager Joseph R. was very welcoming and extremely friendly. The food was AMAZING! Not a bad choice on the menu. We had Bao Buns, wonton soup, soup dumplings and pork chop fried rice. Every bite was delicious. We will definitely be back and will recommending Ugly Dumpling to all our friends, family and co-workers. read more

Friends of mine went and waitress took wrong order & with attitude told them she couldn't change the order, that she had repeated the order, but she said it so fast that no one understood. Supposed manager said snarky remark, "we don't throw away food." Most people want to have a pleasant meal that they really want. Go elsewhere for a stress free meal. This place is fairly new and may not have proper customer service training read more

Jean our waiter is the absolute best!! He was so friendly and sweet, snuck a dumpling for us too

It was suspicious that his place had over 200 very positive reviews within the past week when it's been open for such a short period of time. Clearly they were fake reviews or people were compensated in some way for the reviews. First, the ambience was awful. Place doesn't look awful but super bright lighting makes it seem like a cafeteria vs a classy establishment. As soon as you walk in, you feel like you are in an Asian-themed Applebee's. Then, the service was not okay at all. We ordered 4 bubble teas, waters and the meal. 2 bubble teas came out with no straws. Asked for the other bubble teas and straws. Then food started coming out. Still no straws and no other drinks. 4 or 5 of our dishes came out in fast succession and there was no trim left on table--still the rest of the drinks hadn't arrived. Then more food came out. We told them to bring back to the kitchen, that there was clearly no room left on the table, and we still didn't have the rest of the drinks. They got mad at us because they didn't want to bring the food back to the kitchen as it would get cold. The manager then comes to the table we explained how frustrated we were and that the service was awful and he apologized and said it was a 'dim sum experience'. Clearly, he doesn't realize who he is talking to as I go to Dim sum at some of the best places in NYC and this does not even come anywhrrr close to a dim sum experience. Maybe he should try Din Tai Fung or a real dim sum restaurant before he makes a ridiculous comparison having such poor service. The good news is the food was not as terrible as I would have anticipated based on first impression. The soup dumplings were decent as was the scallion pancake. The pork bun, pork chop fried rice, noodles, and cream cheese Rangoon were subpar but edible. The bubble teas were decent. Anyway, I do not recommend - much better options in Westchester area. Better off with Nana's Sunplings in Eastchester area or O'Mandarin a bit further up on Central Ave. Also, the manager needs a lot more training or a new manager is needed. He does not know how to run a restaurant or make good in any way for poor customer experience. read more

Had high hopes....unfortunately they did not live up to them. The hostess stand is a nightmare. Seating people who came in after those who have been waiting. Then after finally being taken to the table it's dirty. The lychee green tea had a plastic like after taste -- would not recommend. Generally the rest of the meal was alright with fast service. However, the wait staff don't appear to have been trained. When asked questions about menu items the only answer was I don't know. One word to sum up the visit... utterly mid. read more

My husband and I have date night every Friday. It was my turn to pick the restaurant and I was in the mood for Asian Cuisine. I remembered that Ugly Dumpling had opened up and wanted to give it a try. I called to see if the Scarsdale location needed reservations or if we could just walk in. The person I spoke to on the phone said no reservations were needed and that I could just walk in. We arrived around 7p and as soon as I saw the parking lot I knew it was going to be packed and that we were going to have a long wait. Once inside my fears were confirmed as we were told it was going to be a 50min wait. I immediately regretted not making the reservation on the phone. So if you are going to visit Ugly Dumpling and you do not want to wait make a reservation. Anyone with a reservation was immediately seated. The redeeming aspect of having to wait was the ambiance. The restaurant was beautiful, the lighting was perfect and I truly enjoyed looking around and discovering new things in the decor as I waited. When it was our turn to be seated we walked by their famous dumpling making window where you can see them making the dumplings. I thought it was so interesting. Once seated, we are presented with the menu and placed our order. Our server was so nice and he really helped guide our choices. I ordered the scallions pancakes, shrimp stir fried noodles. My husband got the Braised baby back ribs, chicken fried rice, orange chicken which came with white rice, and we shared the Soup Dumpling sampler. I wanted to order a Iced sweet creme drink but didn't know if I would like it. I asked our server and he explained that it would be like an iced tea with creme, which didn't sound very good so I got a Pepsi. My husband got the Honey lemonade which was delicious. Everything came out when it was supposed too, the food was hot and very tasty. I read some of the other reviews before going to the Ugly Dumpling and some people said it was very salty. Saltiness really is a preference and if you are sensitive to salt I would suggest not using the condiments as they will add more salt to the food. My only critiques about the food are that the shrimp in my shrimp stir fry noodles were those tiny baby shrimp rather than regular shrimp and that was a little disappointing. I also love crispy garlic chili oil and the one at the table wasn't what I expected as it was more of a paste. Overall I loved my experience at the Ugly Dumpling and I would go back! In fact I want to try their Boa buns, ramen, and Shumai. I even want to try their Taro Sweet creme and Chocolate chip lava cookie. read more