I've always been intimidated by Ugees. It just seemed too cool for school for me. When I finally mustered up the courage to go there, I'm sad to tell you my first impressions were right.
In my estimation, the baristas are too cool for school. When I made a standard enquiry to the man behind the counter, the barista ordered him away before he could answer my question and then ignored me. When she did return to my question (a while later) she gave a very curt answer with an even more curt smile. The next person who came in was obviously someone who has come here more than once and the immediate change in her approach was astounding, and if I'm honest, somewhat offensive.
What had I done? I'd asked both of them how they were when I came to the counter to order. I used my manners. I smiled freely at them. I gave them the right amount of money. Frankly, I don't think being a Ugee's virgin is enough reason to be given the cold shoulder.
Admittedly, the coffee is excellent, and cheap. ($7.50 for a cap and ice coffee!) My cappucino was one of the best I've had in a while. My partner couldn't stop raving about how big and strong his ice coffee was. We were both impressed with the barista's skills. It was just a shame about her attitude.
The space is cute. It's a shoebox, hole in the wall cafe, reeking of a quaint type of cool. Their music is something to note too. They put the volume a bit louder than other cafes and play tunes (tolerable cafe house and dub while I was there) that let you zone in or out (however you're feeling). They also exhibit local art, which is a nice touch.
I'm going to talk straight here. You will never be in shortage of great coffee in West End. If you like the look of Ugee's, go in, and I assure you, you'll have an impressive cup of coffee. The bitterness you might experience there won't be due to the grind. Let's leave it at that. read more