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    Ucs Spirit

    5.0 (1 review)

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    9 years ago

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    Big 5 Sporting Goods

    Big 5 Sporting Goods

    2.3(16 reviews)
    9.1 mi
    •$$

    I've had no issues with big five until Tuesday I went in to get a pool never ended up getting it…read morebut she calls her self the manager her name is daisy I asked for help on getting the pool taken out to the font and to my car I completely got ignored by the manager name daisy five seconds later I see her sitting down on a chair just on her phone doing absolutely nothing and getting upset with her employees you mean to tell me you didn't hear me when I ask for help twice I have not seen her do a single thing around that store my niece went a few hours late and she was doing absolutely nothing while her employees worked there butts off if this doesn't get her fired I hope people have better experience than mine but this was terrible customer service

    24 2026...I'm a frequent shopper at this store and have always had a great experience. NOT TODAY. I…read morehad problems with 2 employees today and your response will determine if I continue to shop there. I needed a 2.5 barbell plate and pulled it off the rack with a sign clearly advertising $5.99. The plate does not have bar code on it. I bring it to the cashier (Keoni, according to the sales slip), and she looks it up in the computer and rings it at $48.99. I advise that the sign shows $5.99. She calls for assistant Manager, who takes the plate and I show her the sign. She tells me that she must "call corporate" to check price. I again point to the very clear sign showing 5.99. She disappears into an office with weight plate. Now, 2 other people are in front of me. While waiting, I see that on the computer screen is a TWENTY FIVE pound plate with the price showing $48.99. I advise Keoni that my plate is 2.5 pounds and she entered the wrong product in her look up. She does not apologize and I suggest that she go tell the asst manager of her error. She does not. Finally, a nice young man comes over to the front registers and I show him Keoni's error. She never admits she made a mistake. I show her on the plate where is clearly is stamped thart this is a 2.5 pound plate...and advise her that she did not enter the correct weight of the plate. She tells me to "quit whinning"..! Finally, the young man gets her to ring the item up at the correct price of 5.99 Several customer service failures: Keoni: entered the wrong item in the computer never admitted her error to the assistant manager Told me to "shop whinning" Never apologized to me Ass't Manager Knowing that Keoni is new, never verified that Keoni had entered the correct item in the look up Never looked up the item herself As we both were looking at the very clear sign showing the price, she should of "honored" the price show on the sign Went into the office and I never saw her again I want to talk (no voice mail) to the store manager...Please have him call me

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    Big 5 Sporting Goods
    Big 5 Sporting Goods
    Big 5 Sporting Goods

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    BlueZone Sports - Carson City

    BlueZone Sports - Carson City

    4.3(41 reviews)
    7.9 mi
    •$$

    Brent at the Carson City Blue Zone is an absolute rock star…read more I addition to being kind and helpful he is amazingly knowledgeable. My wife bought new boots, not at this store, and had problems with the fit. Brent bent over backwards to help her out and after several adjustments over multiple visits they now fit her perfectly. He is one of those boot fitting geniuses, that the Tahoe area needs. I have talked to him multiple times about skis and bindings and he really knows his stuff. If you need any help with ski equipment, or skiing, he is also a youth team coach, Brent is your man. Blue zone is lucky to have him.

    Prior to the 2024/2025 Season, I had not skied for maybe 25 years? I don't remember why I stopped…read morethis personally enjoyable sport, other that family and professional obligations probably filled up the timescape. After moving to Genoa in late 2020, it took awhile to direct my attention to skiing in general and Heavenly in particular. That happened through a combination of conversations with friends, a good deal on an EPIC Tahoe Value Pass, and realizing that it was about 20 minutes from the House to Heavenly's Boulder Lodge Parking. As far as the Skis, bindings, and boots went, I opted for a season-long rental package through BlueZone Sports in Carson City. I had to buy the poles separately and I already had Helmet, Goggles, and Ski Bib in hand. I ended up with Fischer RC Fire (165) skis with RS9 bindings, and Dalbello Vantage 4F Boots. Looking back on the season, I think that was a good combination, lacking any frame of reference to what might have been better. I went out to Heavenly 8 times during the season, which wasn't a lot, but was a good start, largely on groomed Blue slopes. I'll definitely be out next year and probably with purchased equipment. The BlueZone Sports shop at Lake Tahoe has a Labor Day sale for previous model skis and demos, so we'll see what happens. I was happy with the service that BlueZone provided at both the beginning and end of the ski season. I particularly appreciated the patience shown to this "old guy" as he initially ventured forth and then finished up with a great deal of Alpine satisfaction.

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    BlueZone Sports - Carson City - BlueZone Sports Official Logo

    BlueZone Sports Official Logo

    BlueZone Sports - Carson City - I recommend.  HAS Military Veterans Discount.

    I recommend. HAS Military Veterans Discount.

    BlueZone Sports - Carson City

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    Ucs Spirit - sportgoods - Updated October 2026

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