My go to spot when I'm in Tahoe they offer shuttles up to stinger trail or VanSickle and the…read moredrivers are always super cool. There's always sales on gear and they-have tons of it. Stop by next time you're in Tahoe

Love this place! They totally saved our day! Fixed my bike tire in record time. Back on the road,…read moreafter shopping their 40% off 2025 snow sport clothing! Wow what deal! Check them out.

What a delightful renting experience. I walked in around 2 pm on Saturday to pick my skis and I was…read moreout the door with the whole kit and kaboodle in 20 min. The price on the skis is super reasonable! There are several different tiers to try out as well. The skis they selected were for me were a touch short, but for my first time out in many years that was fine. I went with "performance" which is the "middle of the road" option. The skis were Salomon Aira's they were fun and light. I'm excited to go back and try out new skis as I look to find what I want to purchase. Checkout was equally painless. Popped in Monday at 2:15 dropped everything off and I was on my way!

Great rental experience. The staff was patient, knowledgeable, and very helpful in getting…read moreeverything set up.

I have been coming to Rock House Discount Ski & Snowboard Rentals for years and they have always…read morebeen amazing. Their pricing is way better compared to other nearby shops, which makes a huge difference if you rent often. The service is always quick and efficient. I am usually in and out with no hassle. The staff is welcoming, friendly, and genuinely helpful every time. It has a great family spot kind of feel, very comfortable and supportive, especially if you are renting with kids or first timers. One season they even let me switch from a snowboard to skis mid day without any issues, which I really appreciated. Super accommodating and easy to work with. Highly recommend if you want great prices and great service. This is my go to spot every season.

Efficient and knowledgeable staff that can handle a family of 5 with young kids in under 30…read moreminutes. We have rented many places and this was by far the best experience we've had yet. Don't look other places, book an appointment or just walk in... Nick, Sarah and other staff have got you covered.

Came here to buy some snow pants. Since it was almost off season, they had some nice discounted…read morepants I was looking for. I got the light green burton pants relaxed fit and the staff was super friendly and patient. She recommended me the medium especially with padding. Come by if you're looking for some burton pants. I think this is the only location in Heavenly village that has Burton clothing and has decent colors.

My Union Trilogy ankle strap randomly broke - I was so bummed and thought I wouldn't be able to…read moreboard the rest of a powder weekend! I called a few stores prior Showcase, all of which didn't have the replacement part I needed in stock. I called Showcase, in which Rachel happily helped me by searching inventory to double check that it would be compatible instead of just telling me to bring my board in (as some other stores did). She offered to put it on hold for me until I came in :) Once I came in, she offered to help replace it for me and gave me some tips about the strap placement as well in accordance to my boot position. I really appreciated that she proactively checked that it would work with my boots as well by asking what size I was. The price was also reasonable with no labor included so I was stoked I wouldn't need to buy new bindings. Super super helpful and kind - thank you!

Five star service. The technician came to my lobby where I was staying…read more He brought extra boots. All of the equipment was new / slightly used. He offered to meet at the bottom of a ski lift if something was damaged or did not fit correctly. I needed to alter my days skiing . I contacted Ski Butler and for no extra cost changed my dates. I was able to keep my equipment on a gap day. Great Service, fair price. Highly recommended

We really loved the communication ahead of our trip! The convenience of them coming to our condo…read morewas another plus. But the first day both I, and another from our party told them something wAs not right about our boots. They said they were supposed to fit like that so as a first time skier, they believed it. Turns out the bruising was very, very severe. So much so that we lost a ski day for one of us and it hampered his entire experience. I would think that there would have been an apology to him, or something. There was nothing. I will say that after they re-fit my boots they were perfect.

There are few times in my adult life where I have encountered someone with so much patience and…read morepassion for their craft as Bob (originally from Dallas but just moved to Tahoe a year or two) . As an intermediate skier who going through the process of buying my own ski boots for the first time, I have been very concerned about finding the right ones at the right price point. I have gone to countless stores and have been met with average service which didn't make the process easier. My girlfriend and I were in Tahoe passing through on our way to move her to a new state. We saw heavenly sports and thought we should check it out. Upon getting to the boot section we were met by the warmest smile by Bob. He started the encounter by having an extremely genuine conversation about getting to know us and asked all about my girlfriend's move. After talking for a long time he asked me about my skiing history and what I wanted to accomplish in the upcoming ski seasons. Having a long history of expertise he was able to bring out a couple options of boots he thought was perfect. I have fat/wide feet and a lot nerve about fit. Bob walked me through each boot and how they should fit. He also tried tricks to make the boots fit perfectly to me. I have never felt as accommodated In the process. He kept talking to us about life and genuinely cared, while being an expert in his job. He was such a kind funny and charming individual. My girlfriend and I walked out of the store feeling truly seen as people, customers, and skiers/snowboarders. Bob deserves all the praise in the world and a huge raise. If every store had more people like Bob the world would be such a better place. It's refreshing to know that the world has people like Bob in it.

Myles was extremely helpful and very knowledgeable about skis, boots and the industry! He went out…read moreof his way to help me with equipment including assessing the type of ski gear to purchase. I will definitely shop here regulary!

I highly recommend this place…read more I'm a Rippin' Willies fanboy (up on Ski Run Blvd), but frankly, these guys have better hours. If I'm driving up with a friend who needs rentals, I can get in here before 8 o'clock on a Friday and we're golden for the next day. I was originally apprehensive, because the place is in a highly traffic'ed mall next to the gondola, and thought their prices would be inflated. Their prices are very reasonable. Friends have been happy with the gear. I got a kid's seasonal rental for my 7 year old here, and plan to come back next year. Only caveat--they have some odd rules for when you're allowed to pick them up (something like they won't rent in early January, so call ahead to get their full details). Don't think they do wax-and-sharpen for personal skis in the rental store.

The staff is very friendly and patient with our group of six. Reasonable price for the rentals. We…read morecame at the very beginning of the season so it's not busy that they were flexible with returns. It's super close to the town center and located inside a shopping plaza so lots of parking spaces near the store.

Overall a disappointing experience. The people working there are very nice and truly seem to care…read morebut the overall process needs improvement: Made a reservation online and it hardly made a difference on the priority of getting our gear, they still needed all the info you provide them as if you were a walk-in. Furthermore, they only had one person working the gear counter during morning rush, management should definitely get more people working during these times. Gear wasn't setup that great, guess you get what you pay for since it's the cheapest place in the village. Snowboard bindings were set too loose for the boots, had to adjust them on the mountain and the stomp pad was in a poor position for a goofy setup. I normally prefer small businesses but I'll be avoiding this place in the future. Unless you get there a day early and provide feedback for setting the gear up, I'd recommend going somewhere else. Hope some operation improvements get made to match their nice employees.

It's not cheap but it's extremely convenient. They have everything you need, great brands, cute…read morestyles in the center of the village. Got a quick wax and a bikini for the hot tub. The staff was hilarious! Thanks guys. I will be back.

These guys are great - never going back to on-mountain rentals…read more 5/5 equipment 5/5 service & professionalism Bonus 5/5 because you can swap out for different skis free if you aren't feeling the first pair (or if it becomes a powder day) Why pay more for low quality on-mountain skis, when you can get demos for a little more, avoid the crowds and stay in the warmth of your own home/ airbnb.

These guys rock. The equipment is top notch and service is fantastic. They deliver and pick up at…read moreno additional cost and that is a blessing when you are done skiing and all you want to do is to go home and relax.

Definitely visit the Powder House Boot and Demo Team! Stopped in this location to look for new…read moreall-mountain skis and wanted to share my positive experience! After receiving excellent recommendations and completing the necessary paperwork, I demoed the Blizzard Black Pearl skis followed by the Nordica Santa Anas. The staff was incredibly helpful, friendly, and efficient throughout the process. I returned the Santa Anas the following day and decided to purchase the Blizzard skis. I was pleasantly surprised that they were mounted immediately, and I was not charged for the demo day or the mounting service. I am very grateful for the great value and the professional service I received. Thank you for such a positive experience.

Love this store for the merch but mostly the people working there. I stopped at the door with my 2…read moregoldens in tow, asking if they would find a size for a sweatshirt I saw outside. They welcomed us all in and I was able to shop, and my goldens got loads of pets and adoration.