Came here to submit my California primaries ballot at an official drop off location…read more I pulled up on the side and the dude working outside was nice and took my ballot from me even when I was still inside my car. Super 5 star service. Would come again.

I went in yesterday 5/18 at around 6:30, i understand it was 30 minutes before closing but i am a…read morelow income college student and needed to print for a project. This is the first time i go to the euclid brand so i had no idea how to print, since in high school i printed at school. i needed to print in color so i asked an employee to help, her name was Jamie, (as soon as i walked in all staff just stared at me and my sister and there faces looked mad that we were there) Jamie came at me with an attitude and super rude, "did you not read the instructions" i told her i did what the paper said but i didn't know why it wouldn't print in color. she then told me to tap my phone to pay the $5.00, and so i did hoping she fixed it and would print in color. she then said "it'll come out through there" pointing at where the paper would come out. I needed 20 pages to print, we moved onto the printer and i took out the sheet and saw it was in black & white, i was just so upset. I made it clear that i needed it in color and she just gave me attitude. my sister would turn around and she told me "she's just staring at us and giving us dirty looks". I am so sorry, but she is working for a city, with many children/ adults who are low income who just want to get help and study in a place that was created for them. this didn't sit right with me and the attitude Jamie gave us was not ok. I had to pay $15 more dollars in order to print in color like i had asked for before. I have never been so dissatisfied. I hope to hear back from management and i will be filing a report with the city. I hope no other child ever feels the way me and my sister felt yesterday.

I'm giving the library five stars because I love it there. The lake with all the ducks and geese is…read morethe highlight for me. I usually come every weekend to feed them and study. The library's Wi-Fi works well. The people who visit the library are quiet. Which brings us to my gripe that I must discuss. At any time and at most times, when you're in the main library area on the ground level (top level) pretty much all the library staff is very, very loud in everything they do. When talking to library guests they speak in such a high volume, in contrast to all the other people who are silent doing their things, it is awful terrible loud. They have full blown in depth conversations at high decibels. Libraries are supposed to be quiet places to study. The other part of this gripe is the library aides. Throughout most times I'm there and I do mean throughout, the library aides do this thing....it seems like they throw the books they' handle onto these metal rolling carts they work with. Every couple of seconds you hear the sound of what appears to be a thick hardcover book slamming against the metal cart. It always startles me and makes me furious. I'm a very aware type of person. I would change my work style if my work was creating such a disturbance especially in a place like a library. And there's all these other loud sounds they make with their carts. Often you have a symphony of that and another loud conversation with the librarians which actually is the case this very moment. I'm not lying. I wish there was a place I could lodge a complaint or talk to the head of operations here. I continue to come back because of the waterfowl and the peace I get here and I am productive when I study here. But all the racket almost completely ruins the peace that would otherwise be had there if they weren't so goddamn loud. It's a library. It's supposed to be quiet and mellow. You should take your loud conversations outside if you have to have them. Do you hear any of the guests having loud conversation as you do? That's because they're not part of the problem. Other than that those two significant issues the library is perfect. I still recommend it and you might not be bothered by the noises I described. Give this library a shot. Parking is right next to the library and it has a lot of great views. It seems their books and graphic novels are great but I haven't taken a deep dive. I'm sorry for criticizing the noise but I had to.

Went to this library to return some books I checked out at another location. The worker at the main…read moredesk who helped me was friendly and answered all the questions I had. There are two levels: upstairs mostly holds adult books and then downstairs are for kids and teens. I LOVE that they have a "lucky day" section upstairs and I was able to pick up a book that's been on my list for some time. There are many tables with outlets and it was pretty clean. Overall, I would definitely come back!

The librarians and all the staff are very kind and super helpful every time I've been there. I…read moreappreciate they are open seven days a week.

I'm all for public spaces for families and students but this location has created a negative…read moreexperience for me. The study rooms can be reserved so you can have a quiet space to work in. You can only reserve same day, in person. When I called ahead and spoke with them and when I went in person, the full exceptions to the rules were never explained. This library enables people to reserve study rooms hours ahead of your actual time of usage which defeats the "first come, first served" rule. This rule has become "First to show up gets to reserve whatever time of the day". You don't even need a library card to reserve the rooms which doesn't make any sense either. This creates difficulties for working parents and students in school because when you finally get to the library and need 1:1 time, you only have the areas that are crowded with other students or kids who are not in "learning mode". The library also offers tutoring so their only other work space you could possibly work in with your child, has anywhere from 10+ kids all talking and working next to you with no behavior management. Parents are even socializing and using their phones, loudly in the same area. I am paying for a private tutor and looked to this library to use their private study rooms but this was not an option as they let anyone sign up for any time of the day even if that is nowhere near their time. Public spaces in the library are not an answer when they are overcrowded and undermanaged. I have an adult and child library card that I signed up for with this location, this is my local library. Now I will have to travel out of my community to find a center. I most likely will not be returning as this has been so disappointing for weeks now.

Five out of five for a local library. You might ask is it as cool as the Huntington library in…read morePasadena or even the Huntington Beach library on Golden West. No. Those places have lots of money. What Garden Grove library on Chapman has, is soul. I have been coming to this library on and off since 1969 When my family moved five miles from eastern Garden grove to mid-city. Mom brought my sister and I here every month as we grew. Then we would walk or bike here as adolescents.There were competitions to see who could read the most books over the summer. Library staff with fashion poster board with little fish that moved forward for each child competing. I don't think I ever won, but if you think about it, I did. I returned this month to get a library card. I was looking at ways to decrease the cost of life. I decided I was spending too much on audiobooks. Now I can access audiobooks and e-books for free. Love love love. The library staff used to support kid and grown up classes, but none I'm aware of since COVID. I miss the art classes. You'll run into your neighbors and make friends here. All gratis and wholesome as heck.

Horrible experience would give 0 stars if I could. Let's start by the parking & location. There is…read morenever parking because other people who aren't using the library park there. There is a small field next door & there is some sort of group that meets there & they take up the whole already small parking lot. Not family friendly as there are tons of homelesss people hanging out cussing at each other in the parking lot & smoking in front of the library (sign says no smoking within 20 ft). I took my 2 yr old for playtime that happens on Thursdays, I will not be taking him back. There are 3 rude ladies working the checkout counter at the front of the library & during the hour playtime there is no one supervising the children to mediate if children are fighting over toys or to make sure kids are being supervised by their caregiver. There was little girl that kept yanking toys out of my son's hands while her grandpa was sitting faraway scrolling on his phone. There is also an obnoxious large middle eastern man that takes his older son (even though the playtimes is for 0-5) & his son hogs the trucks & pulls them away from the toddlers & babies & runs around the whole perimeter of the library screaming (again no staff intervenes). When confronting dad he just shrugs and says "I can't do anything about it".

This was one of the most uncomfortable library experiences I've ever had…read more I arrived shortly after the library opened. Not long after, a woman with an unfriendly face sat behind me at a nearby table with a laptop. Initially, I assumed she was another patron, but I later realized she was a staff member who seemed to be observing me the entire time--which felt intrusive and unsettling. I'm sensitive to cold and often bring a small thermal pad with me for comfort. At one point, a male librarian approached me and told me I wasn't allowed to use it, stating that electrical outlets were only for computers and phones. It seemed clear that the woman had reported me to him. He also asked me to move my bags inward, although I had already done so. I also witnessed this same librarian ask a young man, who appeared to be homeless, to leave for resting his head on the table. While I understand there are policies, it felt unnecessarily harsh--especially since the individual was quiet and not disturbing anyone. Some power outlets in the library were visibly covered, which appeared to be a deliberate effort to prevent usage. That, along with the general atmosphere and how the staff handled interactions, made the space feel unwelcoming and tense. In my opinion, the overall environment is not conducive to working or studying comfortably, especially if you're hoping for a respectful and empathetic atmosphere.

It's so sad honestly. There filled with homeless. It smells like urine and alcohol. I will never…read morebring my child back here. It honestly feels so unsafe and unsanitary. Homeless go into the bathroom to shower and lock themselves in there for a pretty long time. The city needs to urgently clean it up.

Golden West College has a wonderful library and staff here to help out with books and resources. I…read morewent to this college for a little while years back, and I always felt comfortable studying here with my homework. There are good study groups too you can bond with, and make friends with in helping you reach your academic goals. Its just a wonderful library.

Awesome library! I think it's open to the community too, so it doesn't seem like you have to be a…read morestudent to study here (still gotta pay for parking though). This is a nice library - newer than the one they had closer to the middle of campus. I like the third floor (which is the library's 2nd floor - as the first floor is occupied by their computer center/tech lab). It's pretty quiet up here most of the time and the students keep to themselves. There are plenty of outlets on the third floor so you can plug in and recharge your laptop while you study. Plenty of seating as well - I like the ones that line the HUGE picturesque glass windows that overlook the parking lot, Goldenwest Street and beyond. You can see the mountain range far far in the backdrop on clearer days. A great plus is the strong wifi connection here and also that it was nicely ventilated/air conditioned - so it creates a nice refuge from the heat waves we've been having in the area lately. The staff/librarians here are friendly - I haven't had to use any of their services or expertise, but they're always cheerful/happy looking. Restrooms are clean for the most part - the ones on the 1st and 2nd floor tend to get messy throughout the door due to the traffic, the cleanest ones I feel, are on the 3rd floor as most students don't head up that high. Hours can be a bit better - maybe open later during the week and even have hours during the weekends if budget permits. Current hours - Mon/Tues/Wed/Thurs - 8a to 845p and Fridays 8am to 3p.

Decided to try out this library because my go to was closed for renovation. It is a very small…read morelibrary since it is a branch of Central Library in Anaheim, but I really liked it. It wasn't as busy and they had a lot of bestsellers in stock. As soon as you walk in, there is an area right in front of the patrons, with all the new and popular books. They have so many of the trending books so I was definitely in heaven. For being new books, they didn't have the mandatory 14 day rental which is a plus. I will be able to keep the book longer, even though I know it wouldn't be necessary. My only negative would be that homeless hang out inside but they didn't bother just stared so be careful.

i was at the library earlier this week and I took my daughters and their grandma. A young man, a…read moreboy, went to the section we were at (children's play section) and was supposedly reading the fictions books that are stacked against the wall. eventually, he went to read a children's picture book stacked on the other side of the wall, the wall closest to the parking lot. the whole time we were there, he never left. I caught him looking at my kids for a while several times and when he would see me he would smile kind of a "oh they're so cute" smile. I don't know if this boy works at this library, or if he was a creep. if this boy is your son and works at this library, get him a new job. he is wasting his brain cells here watching MY kids. I Watch my kids. If he does work here, shame on you librarians for assigning such a lame job assignment to him. what do you think my girls are going to do? take your toys? we have plenty at home! Or maybe you think I'm going to take some books from your library? I actually donate to your library! I will be back at this library. if I see this again, I'll be calling the police. I did not feel comfortable with this boy watching my girls.

This library is located at CSUF. You do have to pay for parking which is $15 so pretty pricy to…read morestudy. It has many floors to study. The have study pods to study in as well they have a printing machine and computers to use as well as a Starbucks. Very convenient !

If you get here early enough you can snag one of the quiet study desks close to the windows on the…read morethird floor that actually have an outlet. Definitely utilize the librarians as they have all the sources for APA formatting and a cheat sheet for how to do the citations. Broke students: Utilize the IT student laptop loaners!!! You can rent a daily laptop for 24 hours OR you can apply for a long term laptop (second floor of the library) to borrow for the whole semester.