Dr. Lauren Ausuma is great! She met all of my meds and expectations. I haven't made my health a…read morepriority and things could've been bad. She did not make me feel any kind of shame and she assured me that she'd help me get everything back in order. She even gave me samples to take home instead of waiting for the pharmacy. The office staff are nice as well. I was in and out in thirty minutes. That's great for a first visit. Including labs

The doctors at this location are nice but as of recently; I have had a completely horrible…read moreexperience with this organization/office. They take months to reply to your concern and do not pick up the phone. The codes that were sent to my insurance needed to be changed to be covered and everyone was giving me the run around. I completely reached my deductible and out of pocket expenses due to surgeries but was billed because Methodist did not want to change a code. It has been months since I have been trying to get help and no one is helping. Some of the test that were ran were even rejected because they submitted it wrong and I am getting charged for it. This is completely horrible customer service. They are quick to have you come in for an appointment but don't help you after when they charge you for it. I will not suggest coming to this location unless you want to get charged for no reason for things that can get covered because they do not feel like changing it. I am disappointed in this organization/ office if this is how you treat all of your long term clients.

This place is awesome!! I moved over to Dallas and of course needed to find a new doctor. Read…read morereviews and new this was the place I wanted to try and I am so glad I did. Got in right away and everyone was super nice and helpful.

I finally like and trust my doctor! I decided I needed a PCP and went searching. I found Dr…read more Allamon in D Magazines Best Doctors in Dallas. In my research I found something that she said she prefers to treat naturally and to work with the patient and be more personable (I'm paraphrasing). That's exactly what I was looking for. I usually feel like doctors are somewhat judgmental and indifferent but she's just amazing and easy to talk to.

I have no complaints about the doctors but the staff who refuses to answer the phone when I call. I…read morehave called them for WEEKS and they never answer or send me to the automated machine that says they're "busy". I need important info and new prescription for my son but I can't get it because someone there keeps ignoring my calls. I'm changing to another doctor just because the receptionist people suck at their jobs.

Great staff over here at 125 centre in oak cliff/dallas hey doctor boghara and dr diaz i got tested…read moreagain !!

Dr. Gates is a wonderful doctor. Has an excellent bedside manner. His staff, Ms. Pat, Shay and…read morePorschia are all awesome.

Awesome physician I have worked with and known over 15 years,he truly cares for his patients and…read moreloves what he does . Great teacher. He has given many years of service to the poor as well. He does everything in his power to take care of his patient's, he is very knowledge especially with care of Diabetic. Highly recommended.

IF YOU WANT TO WAIT 5 HOURS TO SEE A DR, THATS THE RIGHT PLACE FOR YOU AND GOOD LUCK…read more - i will not RECOMMEND this place to anyone. - i waited almost 5 hours to be attended to no avail. i left the place angry. i arrived there @ 0740 am sat till 1200 noon with being attended to. - the reception is VERY POOR. The receptionists have no concern for the clients. - there's DESCRIMINATION and BIAS because i do hear Spanish even though I'm not fluent. - I asked several times when will my turn comes but the receptionist keep pushing me back ; i believe cos i was the only person of COLOR in the room - i called Dr. RAMIREZ to complain but it seems HE DIDN'T cares about my complain. - i wish i read the reviews before going there because it seems i am not the first to wait for 5 hours. - this is the WORST place I've ever been to wait that long. - I regret EVER going there. THIS PLACE DESERVE NO STAR

I would not recommend using this doctor as your actual primary care physician. I just moved to the…read morearea so I was looking for a new primary. I called my insurance provider and they set up an appointment for me, big mistake. Dr. Ramirez asked me several questions that were completely off topic from what I actually needed from a primary care doctor. He acted more like my priest then my doctor. He was very very concerned about why I had an OB doctor and why I needed one. He gave a little too much concerned about my OB doctor and also gave me false information. I just would not recommend. This is a good office for an immigration clinic, and that is all.

Thank you to practitioner Omar and staffs for the good service I received on Tuesday morning I…read morewas seen immediately blood drawn and a follow up check up and my medication refill. I would recommend this office to all my family and friends.

The doctor was inattentive and failed to inform me I was prediabetic--only told me once it…read moreprogressed to full diabetes, then claimed there was nothing I could do and I'd have it for life in a rude tone. I deserved to know earlier. On top of that, both front and back office staff were consistently rude and unprofessional. I do not recommend this clinic to anyone who values proper care and communication. They only care about taking your money.

Dr. Thomas had read my previously-sent Medical Vita thoroughly before my first office visit and…read moreasked specific questions about my cancer history, side effects and ailments. She was friendly, professional, and human as were the people on her staff. The human part is what is important to me - a doctor who treats patients as opposed to a doctor who treats diseases.

My grandmother has advance Alzheimer's and became a patient of Dr. Thomas this summer. Donna from…read morethe front desk is a life saver, so helpful and always remembers us on the phone and when we come in, super nice! We have had to call Dr. Thomas over the weekend due to a problem with the pharmacy and not only did she address the problem in minutes but had the issue resolved just as fast. I love her!!! This office is a gem!! I also can call and get same day appointments, they are so accommodating

UPG is where I'll be coming for my Infectious Disease, and general Primary Care for the future,…read moreuntil they shut the doors...or they send us all away, which I don't foresee happening. Dr. Hays, Dr. Lee, Dr. Graneto, ALL of the Nurse Practitioners...they're all wonderful! That being said, don't come in with attitude. They won't tolerate it, and that's not a bad thing. They WILL ask you to leave if you're being rude or unruly, or not wearing a mask. ALSO, wear a mask -- it's required in THEIR building, by law AND by request -- don't have a mask on and they're going to provide you one, or send you home if you refuse. It's just that simple. I've seen a lot of people complaining about insurance issues on here as well, and you can't blame your horrible insurance companies that didn't bill you correctly, as a mistake from the practice -- my partner and I both see the same doctor, they CODE us for exactly the same things, but due to my advanced stages of certain issues....they cover more for me than they do for my partner who's slightly more healthy. I have X number of issues, and the Insurance Company knows this -- if you're ever unsure of charges, call your HI Company first -- I can almost guarantee you, THEY messed up the billing and coding....not UPG. 99% of the time, this has been the case for me. I cannot say enough good things about UPG, and I credit them with basically saving my life. I was wasting away to nothingness and couldn't figure out why, and they finally found an answer for me, and now I'm feeling much better than I ever did before I went in to see them. What to Take Away: Don't blame OTHERS for your LACK of planning. This is basically 2022, the year of LEARNING HOW TO WAIT! We're all going to have to adjust, and re-learn patience. No one has any patience at the moment, and that's a huge issue. Calm down, reset your expectations for the new COVID era, and come back to reality. We're going to ALL be waiting this out for a while. Buckle in!

Keeping it at 1 star. The phone response has much improved but the clerical staff are not very…read morefriendly and they are just not personable or professional. Last thing I want to see is a nurse wearing headphones or who has to ask the patient what their weight was because they "forgot" and they do the bare minimum. Maybe Vanessa was just unique and cared for her patients but their replacements are there just there to collect a check or so it seems. This place has lost everything that made it great, and can't bring myself to recommend them to others. Do better or at least do something.

OMG no.... The lady secretary is bitchy and rude. And the…read moredr is ungrateful and makes you feel like shit. Is unenthusiastic. Kinda seems like he hates his job. And I'm not even going to get STARTED on the dirty old office and old used robe they make you wear when you take your clothes off.... AND THE PILLOW THEY WANTED ME TO LAY ON HAD BLOOD ON IT OMGGGG... I went there twice and then I was like..... NOOOOOOOooooooo...... So I switched doctors. I do not recommend it like never what so ever dude, seriously.