I understand that businesses need to close, but if I walk up to your business during your business…read morehours (and not a minute after), I should be taken care of. Not so at this branch of Wells Fargo. Branch manager Dan could have been helping to take care of customers at closing time, but instead, he was standing around at the back of the line and told me that the guy in front of me was the last customer of the day. It's not the end of the world, of course, but it was the way he handled it. No apology, no offer/suggestion to use the ATM or app (which is what corporate asked me if he did) nothing. His attitude was very dismissive and unprofessional, and there was just no need for it. Unfortunately, I'm not giving him a pass this time, as it was not my first unpleasant experience with Dan. He has kept his staff (and hence me) waiting while he appeared to be standing around or chatting on at least two other occasions. To me, his actions indicate that he really doesn't care about customers or his staff. I am done with this branch, and I appreciate my home branch more than ever.

Well, I was going to open an account at the Hildale, UT branch because it is the ONLY bank out…read morehere, which leaves me stranded many xs until I have the time to drive all the way to St. George. But the lady at the side desk (not the front desk teller) was so rude when I walked into their little office inside Bee's asking about ATMs that I feel discouraged to do so. Then, I just read through a bunch of Yelp reviews and have now concluded they'd likely be a nightmare to work with. When it's something as important as your money, I don't know why they have so much slow/lazy/rude attitude towards their customers. I'll stick with my banks. I really wish America First Credit Union would get a branch out here!!

I walked into this credit union intending to open a new account with a substantial deposit. I gave…read moremy name at the counter and was told it would be "just a second." Thirty minutes later, I asked how much longer it might be. The answer? "Could be five minutes or another hour." When I spoke with the manager, I was told I could make an appointment with a teller who was "returning from lunch in a few minutes." I asked for clarification--"So that teller, when they return from lunch, will be able to help me?" The manager's response: "I don't know. If they get in a car crash on the way back, they won't be able to help you." What kind of professional response is that? Completely irrelevant, insensitive, and ridiculous. I came ready to bring significant business to this institution, and instead I was treated with dismissiveness and nonsense. Never go here. Take your money somewhere else where they value their customers' time and business.

America First is the best a special thanks to Jaren at the Taylorsville .beach exceptional,…read moreprofessional, knowledgeable, seamless, and attentive His professionalism is outstanding his knowledge of his job perfection. he went (above and beyond) I recommend him to anyone who reads this go into the branch and ask for him.

I love America First! While I don't frequent any location often, I do like this location. It seems…read morea bit larger in size and nicer than most any other location I have been to, but they keep it well maintained. The tellers are friendly and quick to smile and offer assistance. I love how helpful and friend the staff and management are. They also always have plenty of tellers so the wait is never that long no matter the size of the line when you walk in.

I volunteer for PTA that banks here and we are leaving because of poor service. Charging a fee for…read moreevery printout, deposit bag etc. Not being able to access account info online. Today I came i with 5 deposits 1 of which had a ziplock bag of coins. They wouldn't accept the deposit saying they don't take deposits with loose coins. Whaaat? I said, you don't have a change counter? She said no. Whaat? No change counter at a bank? Are they using an abacus back there? She said I'd have to roll the coins and bring it back. We're talking 4$ worth of change. We are leaving you zions.

My favorite Zions bank in Utah is the one in Murray on Redwood. They are always helpful. I've been…read moregiven printouts, I needed over and over again. They are always efficient and helpful, and I NEVER HAVE TO WAIT LONG...EVER. They're the best.

We thought that when got rid of our horrible Chase Bank credit card years ago that was the end of…read moreit. Apparently not. I went into this branch to cash a birthday check given to me by my sister (Drawn on a Chase account). They wanted $18 to cash the check since I wasn't a customer there anymore. The check was for $25 so I simply asked for my check back and turned to leave. The "personal banker" placed his hand on my check, which was still on the counter and wouldn't let me take it. He said "Why don't we just open an account and deposit this." I laughed and told him no thanks and again reached for my check. Once again he would not release it. I finally had to raise my voice and ask for a manager, that's when he finally released my check to me. Chase (Me away) bank is the main reason I moved all of my financial business to my credit union years ago. Just so you're all aware, this branch has horrible customer service.

ATM wouldn't take my cash deposit. So I went in and closed my account and threw my money in the air…read moreover the heads of the people who were waiting for the bus.

If it looks like an America First and it quacks like a - oh wait - sorry that's ducks. But the…read moreimportant point is, with America First you just know what to expect regardless of location. This particular AFCU finds itself in a Wal-Mart, however that does not taint it in any way, anyone who does bank with AFCU know they live by their own merits and this one just happened to be handy. It's great there are so many locations around the valleys these days. I've banked at many places over the years, and there is no one who compares to the service and reliability of AFCU, until you try them you never know what you are missing - I can vouch for that personally, it was recommendations from others that made me switch many years ago now, and I have never regretted it.

I've had good experiences here, besides the fact that the manager called me and asked me if I was…read moreplanning on robbing them, because I had taken a couple pictures of their logo and ATM for Yelp. Apparently taking pics is no bueno, and he seriously was concerned that I was staking them out. I usually have to wait in line for a bit before I can be seen by a teller because it is so busy being in a Wal-mart. I'm not thrilled that it's in a Wal-mart, but it is what it is. Overall, they have good service like any AFCU I've been too. Just keep your camera in your pocket!

My grandmother and mother opened an account for me with this credit union when I was a boy. I've…read morebeen with them for years! Had a car loan with them a few years back and had a very positive experience! I like their new location in Cottonwood Heights. Beautiful building and the tellers were so helpful and friendly! I needed money wired from my account to complete a purchase of a condominium. I thought it would take a few days to wire the money. But to my surprise, it was received the next day and the title company was able to complete the transaction and close the loan that day! They completely understood my situation and did everything they could to help me with it! They bent over backwards - knowing that I could save some money if I closed early and they made it happen! I was very pleased! I love this credit union and would highly recommend it!

From the owner: Do you want a better way to bank? Visit Utah First Credit Union in Cottonwood Heights. We've been…read moreserving and supporting your community for more than 80 years. Partner with our bankers or loan officers to manage your money, start a line of credit or supplement your savings. We'll help you get what you need at an affordable rate. This is how we are Practicing the Art of 'Yes'.

This review focuses specifically on experiences with this location/branch, and not on if I…read morerecommend Keybank's banking practices to others. -- I don't bank consistently with Keybank, but I do have a HELOC account with them, so I occasionally drop by a branch if I need to withdraw some money to cover a large home project--since they no longer issue cards linked to the HELOC account, which is inconvenient, but not applicable to my review of this branch specifically. This is one of the few branches I ever come to. The building itself is small and can be cramped even with a small line, which makes me less likely to come to this branch over another one. In the handful of times I've come to this branch, I've had some 'meh' and 'bland' experiences. I've also had some experiences that were not bad, but also nothing that stuck out in my mind as a great experience. Just kind of 'middle of the road' kind of experiences where it's not bad but it's not necessarily good either. It's just... well... 'A-OK', as Yelp would classify a 3 star review. Keeping Keybank's corporate practices out of the review and focusing only on this branch, I would say that there are other Keybank branches that are more enjoyable to walk into, but if you're in the area, and you need to hit up a branch, then this branch is just as good as any for basic banking. I'm not sure I would come to this branch if I wanted to open a loan, or have anything notarized--assuming they do that at this branch, which I can't confirm that they do.

I moved out of state and started a new position. My direct deposit didn't link in time and I was…read morehit with four overdraft fees. I called to get it sorted out and they only waived one. It sucks because they're 37 bucks each fee. I'm going to bank else where, they should be more understanding to my They suck ass! Go somewhere else

Bailey Floyd: He is the reason I am at this location. Mr. Floyd started my credit line years ago…read more He is the best finance person. He approaches his job with friendly attitude, common sense, and he keeps his promises. I am grateful for continuing financial advice from him and I have thrived because of Bailey. He recently moved to this branch and became the assistant branch manager. I am so proud of him. I am glad I was loyal to my financial guy. It's awesome to see suck stellar people be promoted like they deserve. He is perfect for this location that extols personal relationships with their customers. And I am grateful to watch Bailey become the boss I knew he was the moment I met him.

I had the greatest experience at this Mountain America location! Nathan Day is the best financial…read morecounselor and really tries to help. I felt that he went above and beyond to meet my needs and has removed a big financial burden from my life. Thank you so much for caring about your clients!!

Five out of five times that I've come to this location, I am told that the banker is unavailable…read moreand to come back in 15 to 20 minutes. I come at different times of day and the answer is still the same. It's absolutely ridiculous.

What a joke. Go anywhere else. No help at all. Then if you try to call on the phone it's a two…read morehour wait. Thank God for AFCU..