Waiting over 30 minutes to do a wire.... I am still waiting…read more... I come in this branch often and it always seems to be lacking on enough employees. Most Wells Fargo feel this way. It's the last day of the month and the last year... Way understaffed.

My home branch. Been with them for 15 years with reasonable satisfaction. Recently I visited the…read moredrive through and they asked me to come inside to "update my ID" on file. It sounded weird, but OK. When I got inside the manager came to the desk and, in an overly friendly way (read agressive salesman) the manager proceeded to try to sell me all kinds of services I didn't need and had no intention of buying. I did not appreciate the ruse employed to get me inside the bank. Still a good bank, just don't let them do this to you.

This place sucks. They have a huge amount of drive thru and they have one person working the…read morewindow. I just came to deposit a check and have been sitting here for 15 minutes . They continue to help people in other lines who have arrived after me. They don't care and this bank sucks! Don't go here

AFCU customer service for ATM and Bank Cards is the absolute worst ever. I have lost more…read moreopportunities and been penalized for failure to pay because of their random selection of transactions that they flag, they never reach out to let me know they have done something like this so be aware we are no longer allowing you to spend your money the way you see fit and best, and then they freeze the accounts, not for my benefit but for theirs, while I am restricted from the balance in My , they continue to apply my funds to generate interest payments which they NEVER SHARE WITH ME. i HAVE NEVER GIVEN THEM PERMISSION TO CLOSE OR BLOCK WHAT THEY ARE GUESSING IS A BAD TRANSACTION, WITH NO INVESTIGATION OR QUESTIONS OF ANYONE and in doing so have brought tremendous hardships, suffering and DAMAGES. Monday I plan to remove all of my cash, close all of my accounts and serve them with papers for tortious interference and a few other choice actions.

My grandmother and mother opened an account for me with this credit union when I was a boy. I've…read morebeen with them for years! Had a car loan with them a few years back and had a very positive experience! I like their new location in Cottonwood Heights. Beautiful building and the tellers were so helpful and friendly! I needed money wired from my account to complete a purchase of a condominium. I thought it would take a few days to wire the money. But to my surprise, it was received the next day and the title company was able to complete the transaction and close the loan that day! They completely understood my situation and did everything they could to help me with it! They bent over backwards - knowing that I could save some money if I closed early and they made it happen! I was very pleased! I love this credit union and would highly recommend it!

From the owner: Do you want a better way to bank? Visit Utah First Credit Union in Cottonwood Heights. We've been…read moreserving and supporting your community for more than 80 years. Partner with our bankers or loan officers to manage your money, start a line of credit or supplement your savings. We'll help you get what you need at an affordable rate. This is how we are Practicing the Art of 'Yes'.

Wells Fargo closed my Business account 6/25 of this year stating the address I have been using…read morewouldn't work. This account is where my deposit for income are made so all of a sudden without notice I was not bringing in ANY income. In the last 4 months I have been given the run around Numerous times in trying to get my new business account receiving deposits. Wells Fargo gave me the wrong letter several times and this week told me the letter I need needs to come from the Legal team. Branch Manager refused to send template to legal team because the print is too small. The money I have been trying to access has been on hold now for 4 months. Shouldn't the Branch Manager have known how to help me get the documentation I need??

They nickel & dime you Some employees like Jarred are great…read more Others totally suck. Will be closing my accounts soon.

Great little branch with super helpful, cheery tellers. Though I wish they were still located…read moreinside Smith's grocery stores, this is almost as convenient. Never a long wait and always great service. Plus they have a good supply of mini Dum Dum suckers on hand for my kids. That's a five-star bank in my book!

Always get good service here. They are now closed on Saturday however. Several websites still say…read morethey are open Saturday but they are not. There is a free coffee machine but it isn't well maintained and they usually only have one kind of coffee.

I came to this location to get a cashiers check, Denys helped us. She was incredibly friendly and…read moregot everything done that I needed done without issue. She was fun to chat with and made the whole experience enjoyable.

Bank of America was terrible to me. I was a great customer with great payment history and usage of…read moremy card for three years. Then out of no where my account was closed, during COVID, without a warning or someone trying to contact me to find a solution. When closing my account, during COVID, they made my score drop after having the card for three years. In order for me to apply for another good credit card, I had to wait for my score to increase from Bank of America made my score decrease because they closed my account. Stating this again, without ANYONE CONTACTING ME WITHOUT ANY WARNING or TRYING TO FIND A SOLUTION! Never late, always on time, great payment history, and usage of the credit line. Paid card off twice in full, and still they closed my account. I will never recommend these lines of credit to anyone. Thank you for showing me that you guys don't appreciate good customers.

Stephanie at drive-thru was super friendly. And efficient. Saved me from getting out of my warm car…read more(even though it smeared my wet windows from a recent car wash: still worth it). I just needed to cash a check. She was able to look up my account with my drivers license. Employees at this location seem happy and well trained. Convenient for me.

I came to the bank because a check that I tried to cashed in didn't go through. When I first walked…read morein one of the employees greated me and immediately helped me. She was very knowledgeable. If you need any banking service and need to speak to a banker you will need to make an appointment. Because of covid they try to limit the people inside the bank. Call ahead or you will need to wait at least 20 mins depending how long the people ahead of you get done.

No atm working. Not even one in the lobby.... Bank tellers just standing around not even willing…read moreto make eye contact. I mean, this is gen Z at its finest. Hate banking here. Chase sucks

This is no longer a Washington Mutual--it's now Chase. But I've been banking here since it was…read moreWAMU, and now that it's Chase, I'm just as happy. The accounts are great, the online situation is wonderful, the tellers are nice and on top of it. The location works so well for me. Love banking here.

i was having a terrible day and needed to do so much stuff done , Max Swenson was the guy who…read morehelped me and he is quick, effective and Honestly a great guy . for the managers this guy needs a raise !!!!!

The location on 94th south is terrible. Three times I was waiting in line and the teller left to…read morehelp someone that just drove up. Point taken-don't go inside! I really dislike this bank. The manager and clerks will sit at their desks and do nothing rather than help out.