Every. Single. Time I visit this particular branch to PAY my monthly vehicle loan I am treated…read morehorribly. The car loan is in my husbands name, but I am the one who makes the payment in person. There is ALWAYS a snarky comment made to me (without even a hello) while they glance at the payment coupon and the check then look at me and say " Well you don't look like a Jason" which is horrible. Why would you say that to a customer? It happens regularly so are they being trained to hassle customers regardless of the situation? Then I'm asked about who I am in coordination to this transaction request. This baffles me! I have even started showing my ID right away to show we are clearly married and live at the same address. Why am I being treated this way??? I am making a payment, not asking for a cash withdrawal from an account. I will NEVER get a loan through this Credit Union again. HORRIBLE CUSTOMER SERVICE!

BEST BANKING EXPERIENCE EVER! The Sandy branch has the best…read morestaff. They always greet with a smile and go out of their way to make you feel genuinely appreciated. My wife recently went through surgery and even though they have never met her, the entire staff signed and sent her a get well card! My other local bank doesn't even know my name after 23 years. These people are the best!

Tess at the Chase Bank on 3900 South and 13th East is an INCREDIBLE ASSET to all whom she serves…read more I was amazed at her patience with my complicated transaction. She is not only cheerful, but extremely competent and caring...which is a rare combo these days. She will be moving to the new Chase location at 4800 South Highland Drive. I will be driving some extra miles to enjoy her superior service!

I have never received such horrible customer service in my life. The teller (Rhonda) was extremely…read morerude and condescending towards me, and actually had the branch manager shouting from her desk, with a mouth full of food, from across the bank to not do what I was asking (I had requested $40 in quarters in exchange for two twenty dollar bills). It was very unprofessional and quite embarrassing on my behalf to be treated that way. We have been customers of this Chase location for years now with the same requests and never had issues until yesterday. I have taken all of my business and personal accounts out of Chase after being treated the way I was. I do not recommend Chase, especially this location specifically.

It was very busy when I walked in. Lots of people needed to cash in checks and talk to bankers…read moreabout various loans. All the bankers and tellers looked very professional and friendly as usual. This location is far from my usual location in the Millcreek area, but I was in the Taylorsville area and had time to get some of my questions answered about the Propel American Express Card and a savings account. I was helped by Maggie Hernandez and she did well beyond just answer my questions; she related to me, told me about her personal experiences, and gave me all the time I needed with no sense of hurry or rush even with a full bank of customers. Maggie also went above and beyond to give me more than what I asked for. For instance, she printed me the information for the credit card and gave me extra pamphlets about credit (which I never received when I opened my first credit card with Wells Fargo)! Maggie even told me about possible future actions I can take that she personally took and what the pros and cons were due to those investments. She talked to me not like a customer, but as a friend. It was comforting to speak with her and not awkward to continue to talk to her. I've been to a couple Wells Fargo's around Utah, but I've never had such great service as this Taylorsville Wells Fargo. At other Wells Fargo's, I usually just get the information I need with polite service and that's about it. I have Maggie Hernandez to thank for all this insight into "adulting".

don't ever get this bank! it's the worst bank ever!! they take money off your account without…read moretelling you and they start saying its to cover a fee. which i had to pay almost $200 because suppostly i went over my amount of money which i had a thousand in the account & i was trying to close my account & took out all my money & they come up saying i went over my account money!! real bad!! probably the best bank is "america first" this bank sucks... they charge you by having money in there.

Great meeting space and cafe that are open to the public. There are so many food items to choose. I…read morereally like the food here. There's also a Starbucks.

The other day I went into the quarry bend branch Deseret First Credit Union sandy utah to open a…read moreChristmas account and was told because I was not Mormon nor lived with a Mormon person I could not open an account. I was mortified shocked disgusted and so much more. I did not know you could be discriminated against because You choose to be of a different religion. God doesn't discriminate so why should we or they. Shaking my head with shame. If they get kickbacks from the government I don't know but is that legal that they could denied someone from opening an account if the government gives the institution money. Can they denied the public that way? Needless to say we will never open an account at Deseret First credit Union in quarry bend Sandy Utah.

I love this DFCU Sandy branch, the management is very professional and friendly, and I feel so…read morewelcome every time I'm working with them. I'd like to recommend Brody who recently worked solving 3 urgent things I had, his work was impeccable, he was patient and very kind specially since I took my toddler with me, all what I needed was solved successfully and I am very grateful with him and his team for their time and attention. Very united branch! 5 stars!

I would (and do) recommend Bryan Larsen, and his office to everyone! I've worked with Kathy for…read moreyears, and she is fantastic! Any time I call I get immediate assistance with whatever I need. If, on the rare occasion I get voicemail when I call, I always get a call back within minutes. Everyone who works there is knowledgeable, and have gone out of their way to look for ways to help me save money. They present me with options, and educate me on terms, potential outcomes, and any pros/cons to consider. A few years ago we had two significant homeowners insurance claims. The response was fast, and hassle free. It could not have gone any smoother on their end. It was by far the easiest part of that whole ordeal. Several family members use Bryan's agency, and we are all extremely satisfied with their service, and sincerity.

If I could rate this agent less than 1 star, I absolutely would. In Feb. 2015 I was relocated to…read moreUtah from Indiana for work. Since my husband was wrapping things up in Indiana, we moved our State Farm policy over as needed. First was Renters Insurance. I initially worked with a woman named Kathleen who transferred me to a young lady name Mary. The renters policy was set up but never sent to my Landlord as requested so I was charged from State Farm AND from the Apartment Complex for renters insurance. After about an hours worth of phone calls, this was rectified. My husband brought my vehicle out in March. We tried to add that to the policy or get the existing SF policy transferred to UT. Because we were splitting one car off of our IN policy until my husband was able to move out to Utah (after selling our homes), Bryan Larsen wanted to charge us 80% MORE for car insurance. We left my car insured in IN along with my husbands as we could not afford this. In September my husband moved out to Utah and we switched the entire policy over. I expected possibly a slight increase in price but Bryan Larsen increased our prices by approximately 60%. After several hours and phone calls back & forth with Mary, we finally got the price where it should be. Bryan Larsen's agency refused to honor my husbands grandfathered in ten year, accident free discount which is significant. After tons of back and forth, they would only acknowledge it for my husbands car even though he's a driver on BOTH vehicles. This of course required several more phone calls and a hours of back and forth. Finally this was all straightened out. In Oct 2015, I refinanced one of our vehicles through a Local (to Utah) credit union. I immediately sent Mary the documents so she could update the lien holder. I found out in April 2016 she never did this. The way I found out was because the Credit Union drafted my car payment for $200 to cover CPI insurance for the Months State Farm couldn't verify coverage. It took over a dozen phone calls by BOTH my husband and me, three re-submissions of the same documents and several hours to get this straightened out. The 1st submission of the documents weren't signed by the agent. The 2nd submission said our coverage began March 28th 2016 when is started in Feb. 2015 and the 3rd set didn't even have the Credit Union as the Lien Holder. We decided to move to another agent who handled the move. We heard nothing at all from Bryan Larsen or his staff. No apologies for the 14 months of non-stop headaches with them. No 'can we try and salvage your business'.....nothing. I'm appalled. We wouldn't have stayed with them regardless, but the courtesy of a VERY WELL DESERVED phone call would have at least resulted in a good review of their agency. I would at all costs avoid this agency.

America First is the best a special thanks to Jaren at the Taylorsville .beach exceptional,…read moreprofessional, knowledgeable, seamless, and attentive His professionalism is outstanding his knowledge of his job perfection. he went (above and beyond) I recommend him to anyone who reads this go into the branch and ask for him.

I love America First! While I don't frequent any location often, I do like this location. It seems…read morea bit larger in size and nicer than most any other location I have been to, but they keep it well maintained. The tellers are friendly and quick to smile and offer assistance. I love how helpful and friend the staff and management are. They also always have plenty of tellers so the wait is never that long no matter the size of the line when you walk in.