Great tech team that handled the repair! I would def…read morerecommend anyone who is looking to repair, the screen works good and the repair was done super fast Appreciate the quick turnaround

They are liars!!! I brought my laptop to check because I…read morethought, it was broken, since the screen was black. I passed it for diagnostics. The next day, they called me and said that the problem is with Software, which they can fix for $150. I decided to wait with the repair, as I was soon about to go to visit my son and wanted to show my laptop to my son first. It turned out that it was just the lighting of the screen went to zero and the son showed me 2 buttons that regulate the illumination of the screen, one with a plus, the other with a minus. After such an experience, I will never turn to this company again and will not advise others. Now I understand why among Russian -speaking in America there is a distrust of Russian businesses. Shame on you!!!

Horrible service only 1 product matching what I need then I asked a question just to get COMPLETELY…read moreIGNORED WORSE CUSTOMER SERVICE EVER!

I was here a few months ago to fix my daughter Iphone I'm tell the lady that the cellphone doesn't…read moreturn off , so she told me to leave it and she would call me later and see what is wrong. 10 minutes later she called me and told me that the phone's motherboard was broken and need a new one , the Wi-Fi antenna was not good . cost was around 300 dollars for an iphone 10. i told her that was too much to fix and old phone.so I took it around the corner to another technician and he fixed right away for free because the only problem was the finger print sensor . this people are very slick , don't trust them.

Was a great experience was very friendly and wait wasn't long at all to fix ps5 definitely will…read morecome back again !

So it's been quite a while since I've needed to pay a visit to the Smart Addiction shop and now…read morethey are in a different location than those first times that I needed their help. Recently I miscalculated my stride on some steps and came crashing down with my mobile in my hand and while I wasn't injured, my phones corner glass was smashed. I was mad for the most part since the phone is only five months old and didn't have insurance on it. Before you chide me about that, I should mention that I've never so much as scratched a phone screen in the 25 or so years of using these devices. End of streak. So anyway after being scolded by Verizon, I headed to the Smart Addiction store which is also known as "iFixit New York, Bay Ridge" location to assess the damage and the cost to repair. Sadly, the screen for this particular model was not in stock and would need to be ordered. I have a Google Pixel 9 Pro XL since I rather like a large phone based on all the web and social media stuff I do. The other downside would be the cost of $300 to replace and repair this broken screen. They said the Google phones are costly repairs so the part was ordered and I waited a few days. Once it was in the shop they took my device for a few hours and all was good as new. The staff is friendly but as technicians they are more interested in getting the job done efficiently for the customer. I told them the exact happening that got the breakage for them to be aware in case such actions lead to other issues. It's always best to be honest with the technicians. If you spill something on a laptop, let them know, if you drop your phone out a window, let them know etc. All in all I am glad that they are here and I hope that its a while before I have to come in there again since I don't like breaking things. Another good option at this location in Bay Ridge is that they have one of those Go Lockers so you can direct Amazon, FedEx and more to so you don't miss a delivery while you are at work. Thanks for the repair gang.

I brought a laptop here - the customer service was very nice, although they did not answer their…read morephone very often. After dropping off the computer for a diagnosis, they gave me an 'unrepairable' result and claimed the laptop could not be fixed. I then brought the laptop to MSI-Net for a second opinion and the techs there were able to fix it to perfection. MSI-Net diagnosed and had the repair completed within a week - outstanding service. I find it difficult to understand how UBreakIfix claimed that the laptop was beyond repair?

Did not have a positive experience. Dropped off a laptop for repair on June 20. Was told…read moreconfidently it would be 1 week and that they often see this issue. I finally got it back on July 26. Over that period I checked in 3-4 times. Multiple times was told they needed to order additional parts. I understand supply chain issues but the repair was not a complicated one. I always had to initiate the communication to find out where things stood. Each time I was given a new completion date and each time it was missed. There was not a genuine apology or explanation. Just the generic blase attitude that is common in mediocre customer service. The final repair did not return my laptop to its prior state and still had one minor component that was a little loose. I was simply told to be careful when using it. Maybe that would have happened elsewhere too but I will look for another repair shop next time.

Amazing Experience, Melvin helped me out first they didnt have the screen in stock so he ordered…read moreit and the very next day repaired the screen in an hour. Perfectly! Best Prices around also.

I am very happy to have chosen Stop N Fix it. I could tell right away that Melvin cared and…read morewouldn't rip me off. He showed me exactly what was wrong, and how much it would cost in a very direct and fair way. I'm an older guy in my 60's and know nothing about computers. He EASILY could have ripped me off if he were so inclined. Cool dude! ~Terence

My iphone 13 screen wasn't working due to water damage…read more I was given 2 options which was $100 or $150 for the quality of the screen. They told me they will call me before putting the phone screen on to ask. I got a call about an hour later stating that the only damage on my phone was the screen. I asked a few times as I originally wanted to trade my phone in with apple, but if it was only the screen that was damaged, I would reconsider. They told me they would use an original iphone screen as they ran out of the better quality screen. I opt-in for the original screen which I paid extra for. I was in a rush when i got my phone and didnt check it throughly. The screen is not original. So if they ran out of better quality screen and my screen isnt original, did I pay extra for the lower quality screen? A week after the fix, I had noticed that the light sensor wasn't working on my phone. I do believe that when I gave my phone in, they told me they would check my phone to ensure everything was working. And that included the light sensor. I took it to the store, left it for a few hours only to be told the "ribbon" was damaged by the "cracked screen". When i told them it was never cracked, they changed their reasoning to water damage. I was given attitude as I tried to reason. The service would be a 1star as I did not get the original screen which I was promised. The service is also a 1star as I was given attitude when I went in for discovering another damage which I was told prior that the water only damaged the screen.

Simply the best. Honest, polite, reasonably priced and quick. If you're in the 5 Boros this is the…read moreplace for all your tech needs.

This place was a God send. After having my laptop "repaired " for $85 at Dev Computer , the problem…read morepersisted, PC MAX resolved the matter for $30. The owner Cheq was in the money with the solution. Just one look at it and knew the issue. Graphic card incompatible with update. Reverted to previous version and violá , fixed. Will recommend. Plus the owner walked me through the process in case it updates on its own , ( Windows 10 updates) , to revert back.

A friend recommended Chek when my custom PC died, and I'm glad he did. Super-reasonable prices (no…read morecharge for diagnostics), speedy communication, knowledgeable and friendly, and results: he saved my hard-drive and my data despite the entire thing having bricked. (The inside smelled like burnt electronics.) My friend has relied on Chek / PC Max for years, and for good reason. 5 stars, for sure!

The people are very kind and they have a great selections with cases for your air pods, Apple…read morewatches, tablets and cellphones but one thing that made me give a 3.5/4 stars was that I gave in my Apple Watch to get fixed like 2 weeks ago, and I'm still waiting on it. They said it'll be done in 3 days And I went there 3 times to pick it up and there was always some kind of excuse and didn't even decide to call and let me know. I called before I came and they said it should be here when you get here and when I did they still expected me to wait an hour. They're very kind but who ever works with them to help them fix products isn't helping with their business