Everything went quite well x 2 !!!! CID Airport pickup went flawlessly, Drop in Fairfield …read more Reverse drives a few days later outstanding. . Chris is a real gentleman

I went in for an interview and I was there on time for my first meeting with this team. Everything…read moreseemed to go well and she liked what she heard from me abou what I was saying. She told me that she was going to let me know by that Friday or this passed Monday. Never heard from them again and it's Thursday. It's not very professional to do anyone like that and even if I didn't make the cut for the position, an email would have sufficed to let me know that I didn't make it. Because I witnessed this, I definitely know how you do your customers now!

Almost got hit by one of their drivers on my bike while going through the roundabout in front of…read morethe Field House. Passed me within one foot of my bike instead of the law stating three feet. When I caught up to the driver, I knocked on his window to tell him the law only to have him hurl expletives through the window. Don't ride with them because they do not respect others on the road.

From the owner: Pink's Taxi has been operating in Iowa City and surrounding area. Building a cab company on…read moretradition which lead to a reputation as the leading transportation company in Iowa City. We have always been in touch with our clients' and passengers' needs. Whether it is a special occasion, airport transfer, or courier services we have everything to fulfill your needs.

Older Asian dude picked me and my girlfriend up 24 minutes away from cf airport and said it was…read moregoing to be $100 then upped it $40 more on us when he was a few minutes away, van reeked of smoke and was very dirty. Got us there on time but would have paid for a uber X and saved $50 and been in a nice vehicle that didn't leave me smelling like an ash tray.

I would not recommend this company to anyone. Used Big Ten Taxi Cab on Saturday, 5/10/25 (didn't…read morepay) another person paid for their 'service'. Went to a picnic and a woman who was in the same vehicle was carrying some bags. The driver screamed at her to put the bags on the ground and when she didn't do that because of a hearing impairment, the driver said the woman was 'dumb'. Unfortunately, we used this service again thinking maybe we'd have a different driver and we had the same driver ( an older Asian man). I use that reference because we didn't get his name. Today, Wednesday, 5/14/25, he overcharged the woman who paid by $7.00. ie previous trip he charged $13 for a longer distance. During this trip today, he asked the woman if she had a boyfriend. WTH??? The distance taken was less than 2 miles and he charged $20.00. We finally called an Uber which was less than half of the taxi's cost.

Amazing customer service, professionalism, comfort and kindness, from the phone representatives to…read morethe driver. This is an amazing locally owned small business that delivers more than a ride. The ease of payment when scheduling online, with driver's tip calculated in makes the ride simple and enjoyable. The cars are gorgeous and clean. The company offers true hospitality. I highly recommend them. My rides were from Cedar Rapids airport to Iowa City and back. They make this part of traveling not just easy, but a pleasure.

Darryl picked me up at the airport. He was very professional, friendly, and helpful. Great car…read moreservice!

Driver #6 is horrible. He almost hit my friend and when my friend complained, they were the one who…read moreended up being forced to apologize. Horrible. Do better.

Driver in Taxi Cab #8 just passed me illegally on Highway 6 near Oxford, IA. This is a 2 lane road,…read more1 lane going both directions and I was passed when going 60 mph in a 55 mph zone right before a blind intersection where lots of accidents occur. Driver in Cab #8 was going at least 65 mph. I will never be setting foot in a Jowan Taxi Cab due to this kind of behavior

Used this cab company twice in one night, per a referral from the hotel in which I was staying…read more LOOK OUT: THEY DON'T TURN ON THEIR METERS! The first ride I realized after we exited the cab that the meter hadn't been on at all. They (driver + his "ride along" whatever that means) charged $17 for a ride that should have been no more than $12 and also stiffed my friend on the change she should have gotten back. Later that evening, different driver, he also did not turn on the meter for a few blocks until I made a loud stink about it. VERY SHADY CAB COMPANY. Don't use.

I scheduled a ride for 3am to catch a bus this morning. When I scheduled the ride I confirmed the…read moretime, date, location, and contact number with the dispatcher. My cab never came. I called the dispatch number. They never returned my call. As far as I know, they never arrived. I walked in negative temps to get to the bus. Unacceptable.

I I cannot believe they are still open I use them once for medical I live in Cedar Rapids and they…read moretook me to Iowa City they dropped off three or four other people for taking me to Iowa City and I was late for my appointment so they canceled me the doctor did I called the company back to pick me up take me home and no answer I would love to go down there at 11 a.m. I did not return back to Cedar Rapids until 8:30 p.m. they left me there and I had to give another tab to bring me home that is the worst service I've ever had in my life I didn't even think the vehicle is going to make it with the brakes grinding and a hole in the floor where I can see the ground and it was winter, heater didn't work at all. This was 4 years ago I can still remember how I felt being stuck in Iowa City trying to get home and they just left me sitting there I wonder how they would have felt if it was their mother they did that too I really don't even want to give him a start it should be - 3 stars-3

The driver was 1 hour late picking up our client for a Dr. appointment. once there, he never…read moreshowed to pick up the patient, leaving this elderly person waiting for 3 hours.