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    The driver said he was from Brooklyn - i was living in new jersey at the time and have never lived in Brooklyn
    Marny M.

    Over the 4 th of July holiday in 2019, after requesting an Uber ride, my account was switched from my phone to the Uber driver's phone Of course contacting Uber is an utter impossibility

    Christy A.

    Charlotte's Uber has a lot of work to do! First driver couldn't locate us at a well-lit, uptown bar/restaurant...stated she wasn't from Charlotte. With the volume of pedestrian traffic surrounding the Epicentre; all drivers should know this area like the back of their hands. Second driver was a complete train wreck. I do understand that some circumstances are out of a driver's control however, this incident does not apply to that rule. I saw the driver make several useless turns and clearly drive past my destination. There was no traffic, as it was late night/early morning hours. The driver was extremely confused, lost or incapable of properly driving this particular day. His mishaps doubled the fare and exceeded the predetermined miles. I travel often and Uber is always my desired mode of transportation; Charlotte's fleet left me highly disappointed. Use with caution and lots of patience. ~Christy

    Brooklynn M.

    'm going to all platforms to show how... I'm going to all platforms to show how much UberEATS like to guarantees their customers satisfaction!!! We ordered a family meal from Qudoba through UberEATS knowing that their clients they contract with make mistakes, but for a while we still chose to deal with UberEATS because they would one of the two either reimburse us or correct our order TARUN SACHDEVA today chose to deny the facts and proof that we ALWAYS give to assure them our order was wrong entirely or missing items we paid for. Claiming it to be because we've had "too many" reports of wrong orders. I HAVE ALL THE MEANS TO COOK AND BUY MY OWN FOOD HOWEVER WITH MY DISABILITY AT TIMES ITS HARD TO CONSTANTLY STAY ON THE MOVE AND OR WOULD LIKE TO TREAT MY FAMILY AND I TO TAKE OUT SEEMS TO ME THAT UBEREATS JUS DOESN'T want to take ACCOUNTABILITY for their failure to ensure CUSTOMER SERVICE AND SATISFACTION!!! Or at least give your customers WHAT WE PAID FOR. There was NO queso NO salsa roja 3 scoops of rice. Prior to already having an order canceled just before this one for no reason and having to reorder?!?! NOT TO MENTION they brought up refund I always start with the first obvious choice which is to just correct my damn order

    An Uber car
    David S.

    As a personal policy, I don't write reviews less than 3 stars. But this one caught my attention. I wanted to know more about how Uber finds drivers. Do they vigorously do background checks, do they check the drivers cars, do they check for insurance. Nope, nada. In a regular taxi service drivers are screened, cars are maintained by the owner or the company. Insurance is checked against the car and driver. Granted all are not that great but I get there in any city safely. The don't check for insurance. Background check of the driver is laughable. The car is not checked out. Price of the ride can be very random, and can be more than what was advertised later. You be driven around by a sex offender or fellon and you would never know it. The price being driven in a limo or town car, taxi is what you should pay. Bottom line, you get what you pay for. Buyer beware.

    This is awesome!

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    7 months ago

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    8 months ago

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    5 years ago

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    10 years ago

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    2 years ago

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    3 years ago

    They changed drivers three times. I've been sitting here all day now I'm late. It was $13 ten minutes later it's $32. Wtf?

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    3 years ago

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    11 years ago

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    5 years ago

    Just did my first Uber ride. Was a great experience. Our driver was Kenneth Still, he was very friendly and nice. Would use him again!

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    12 years ago

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    4 years ago

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    11 years ago

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    5 years ago

    It seems like every time I order a Uber it's no damn available rides so as for now I'm about to delete my account in go with Lyft

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    10 years ago

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    7 years ago

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    12 years ago

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    13 years ago

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    11 years ago

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    12 years ago

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    Ask the Community - Uber

    Review Highlights - Uber

    Sometimes BlackCar will be cheaper than UberX under surge.

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