Very unfriendly driver tonight (2.27.2026) and the car had a "scent" that was so strong and awful. Uber drivers should not have their cars with too much of a scent. read more

Uber employed a thief to deliver my Belk order that he did not deliver. He drove up in the driveway so the Uber App would place his vehicle at the location. read more

Uber - The Uber Delivery Driver Shearer G. stole my Belk order. - Taxis Near Me

I made reservations 4 days in advance for a 1:30pm ride the upcoming Sunday. I received e-mail confirmation that my ride was booked. On Sunday, the driver pulled in front of the house next door instead of the address he was given. He did not send a text to let us know he had arrived. Therefore, no picture or license plate. My companion and I only went outside because the car was unknown in the community. When told about it being the wrong house, he said he was supposed to do that. I was charged ridiculous "junk" fees. WAIT FEE $.17 (Yet I received no text from the driver that he had arrived. Was told by the driver that I was supposed to already be outside. I'm not standing outside in 30 degree weather! RESERVATION FEE $2.98 BOOKING FEE $2.91 ALABAMA TNC fee $.29 (??) Aren't Reservation and Booking fee the same thing? read more

Ride scheduled for 3;30am. Driver cancelled aT 3:41!! I was Trying to catch a plane!! Could not get a call or message through to Uber. Who am I going to call at 3:45 AM to get another ride??!!! So irresponsible. Put me in a bind. WTF read more

My first time using Uber! Just to explain, I'm not one of those guys who really trusts phone apps. I'm kind of hesitant to store credit card information on my phone and also in trusting that phone apps are as reliable as they're made out to be. I was also hesitant to try Uber, although I've never really had to in the past, since I usually rent a car when traveling. This time, though, visiting Sweet Home Alabama, I decided to take the plunge, download the Uber app, upload a credit card number and see. When I had my Uber cherry broken, I used the app to order a ride to the mall from my hotel, which was a little more than a mile away. To my surprise, the Uber app gave me a response within a few seconds, showing me the photo of my driver, the description of his vehicle and even the license plate! It also told me how long it would be for him to arrive. Hmmm, so far, pretty impressed! As I waited outside of the hotel, in approximately the same amount of time I was told my driver would arrive, he did! Kind of awkward, though, because I wasn't aware if I should jump in the front or the back, so I hopped in the front seat to get to know my driver "more intimately!" After all, he was my first... Although I can't remember his name (typical), he was super cool and we chatted for the few minutes to the shopping center. He explained that Uber was new to the area and there were a lot of perks that other locations have (such as being able to summon the same driver for multiple rides) that they still do not. I liked how cool this guy was and that he was not shy at all. I really wanted to utilize him again on my ride back, but I was told it would be hit or miss. Total cost for an approximately 5 minute ride, which totaled less than 2 miles, was 6 bucks! Wow! I tipped my driver a couple of bucks, which seemed to make him happy, and was sent a receipt on my phone several minutes later! On the way back, I again summoned a ride back using the App and was picked up by a female Uber driver, this time in a Mercedes! Yowza! She was also very cool and we talked as she took me back to my hotel. The only disadvantage I saw with the app was the location where I wanted to be picked up from. Especially in a large mall, if you put the general address in, I'm not sure how they'll know where to pick you up from, unless they call you. In this case, since I googled the individual address to the store I was in front of, since a lot of times they do have different addresses, I input that information and was fortunate enough to have her pick me up there. We talked about the same stuff, Alabama and Uber. She too was super cool and I considered her my first! Basically, I lost my Uber cherry twice that day! Same cost back and tipped her a couple of bucks. My next experiences were the next couple of days. Another ride back from the mall, but this time, there was some confusion on the pickup. I entered in the address of the Olive Garden, but the driver was actually waiting in the adjacent parking lot, which I was unable to see. He did call me to verify and arrived shortly after. Super cool guy, but the car smelled like cigarette smoke. Not a bad thing if you're a smoker, but most taxis won't smell like that. After that, my friend and I used it for a very short ride. The guy who picked my friend and I up was also super nice and although the ride was literally from across the highway (since our hands were full and there is no pedestrian crossing on that highway), we Ubered it! Cost us about 5 bucks, but what the hell, still worth it! As I spoke to him about possibly needing a ride to the Airport, although personalized service wasn't yet available, he did offer to take me if my arrangements didn't work out. I thought that was super cool. All in all, my experiences with Uber, particularly in Hoover, Alabama, was super cool and made me a fan! Highly recommended, at least in Hoover! Uber cherry and App cherry popped! read more

I frequently use UBER to take me to and from the airport, with the one-way fare from Liberty Park usually $23 to $28. Last night our party of two couples took UBER from LP to a Concert downtown. The fare was $30. I heard at a charity function in February that UBER had started price-gouging after downtown weekend evening events and experienced it personally last night when we were quoted--and subsequently paid--a $100 one way fare from the Lyric Theater to LP. The four of us perfectly understand the concepts of supply and demand and inventory management, and getting burned was entirely our fault as we could have easily driven or used a private car service at far less cost. As they say, you live and learn. For us, we learned UBER is to be avoided completely for travel to or from entertainment venues, special events, and concerts, especially those in the downtown BHM area and particularly on the weekends. I'm happy for the nice young driver who got the $100 windfall last night, and am appreciative of the hard lesson learned. No more UBER for me. read more

First time uber riders and our experience was very pleasant. Our driver , Robert, was friendly and informative...and very prompt (there in 4 minutes). The app made payment easy (although it took some time before we could add the tip to our tab which concerned us for a bit). Wish we could make a "reservation" but as I understand it that feature is forthcoming to Birmingham area. Car was newer and had all types of electronics we could plug into including ability to charge our devices. Very nice experience read more

Uber - Taxis Near Me

We have had nothing but very pleasant drivers. Moat are talkative and interesting to get to know a bit while on our rides!

The first two times I used Uber while I was waiting for my SUV to get repaired everything was great with the drivers and charges, but then I got a driver (Evelyn)! I told her that I needed to go 1 mile up the road to BB&T Bank before I went to Woodstock, Alabama to pick up my SUV that was getting repaired. Instead, she drives me to 200 18th street North in Birmingham, Alabama to the BB&T there which was 36 miles out of the way round trip from where we started! And then continued from there on to Woodstock Auto repair in Woodstock, Alabama. The total cost of this trip was $88.42 !! Where the other 2 trips I took to the same place was $27.44 and $27.40.......... The trip that was $88.42 was December 23, 2016 and I tried to contact Uber offices while I was in Alabama and it was impossible to get a contact number or email address for them at the time..... When I finally got back home to Florida, I tried to contact them again and I got a response that I had to file a complaint within 30 days which wasn't on their site until after I filed several claims and complaints about Evelyn and her padding the charges so she could make a little extra money before Christmas!! I've still had no luck whatsoever with dealing with Uber and I advised them that I was going to post this incident on every social platform that I could so that they don't get away with ripping people off any further with their methods!! I do have nothing but good things to say about the other 2 honest drivers I had! And as soon as I get satisfaction of a refund from the difference in what is left of the actual charge, I will change my rating for Uber and discontinue posting what happened in Alabama while I was stuck there waiting for my vehicle to be repaired!! read more

I absolutely love Uber they get here in a matter of minutes! Longest I ever waited is 5 minutes! One can track them on their smart phone, I have used Uber in Birmingham, Homewood and Vestavia. If I could afford ( I don't own a car) I would use them everyday! read more

I have used uber across the country. LA, Orlando, San Francisco but in Birmingham what idiots. My husband does volunteer work and we currently have only 1 car. So he got an uber there no problem then scheduled one to pick him up at one and the uber driver he was assigned sad hike 15 miles so I can find you!! THESE IDIOTS NEED TO MANAGE THEIR DRIVERS!!! I WILL NEVER RECOMMEND ANYONE TO USE UBER IN ALABAMA!!! ZERO STARS. F- read more