What makes the business is the staff. Their product can be bought anywhere, but what we need in…read moretoday's world is good service and knowledgable people. That's what this company has. I especially want to acknowledge Leti Vuia. She knows her stuff is very polite and a consummate professional.

Professional, friendly and very helpful in dealing with some old chains I brought it. Very pleased…read morewith all aspects of the transaction. Definitely recommend Albern to anyone

"Nihao" if you're asian and chinese - looking they'll greet you in mandarin :) I've been to China…read moreseveral times now and it's been great every time. What's always given me trouble before I leave is finding the best place to exchange my canadian dollars to chinese yuan... and this is the place to get it done - why didn't I think of going to a china bank before? Everyone who works here is friendly and as mucb as I'd like things to go faster, they get it right the first time and are more than willing to answer my questions. When I went to a Bank of China in Shanghai, the staff were equally helpful and friendly. Im glad they've kept the same standards in both countries respectively. The bank is not busy. I've been here twice. Once during a busy weekday and the other on a Saturday morning which is great because I needed stuff done in a hurry. Thanks Bank of China Calgary.

Heading down for the 4th time to ask them to link a chequing account for my business to my personal…read moreEasyWeb account. It used to be like that but they arbitrarily deleted the link. I asked why. No one know, something to do with a cancelled access card that I never ever had. so they cut me a new business access card, guess what? it doesn't work. At all So as I head down for #4 I some how have to convince the "manager" that all her good work just, simply, does not work. What now?

This is not only an amazing bank, I've been a customer since before the merger with Toronto…read moreDominion and they were called just Canada Trust... But also across Canada this is definitely my favourite location. About two years ago I was there in person for a meeting very stressed about my mortgage and some other issues with a different bank and the financial advisor giving me advice on the second floor was very very lovely and fabulous and helpful and thoughtful and then on the way out, she introduced me to her coworker who had a nearby office we happened to bump into in the hallway named Bryan. It's so interesting, as per my dad's advice, you should always be nice to everyone you meet because you really never know what your future holds and whether or not you can be mutually beneficial to each other. That was two years ago and recently Bryan helped me Reacquire quite a lot of my money after four years of fighting and lawsuits and even better, the TD, mutual fund that he put it into in the last five days has made me more than 20% of the income I achieved in my full-time job last year. Just from sitting on my butt!!!! I didn't even have to do anything. Thank you so much to Bryan and your amazing manager Maria,, who was also incredibly helpful, even though I've never even met her in person yet. Looking forward to the future and I'm finally sleeping well again after four years of stress. Bryan is thoughtful. Patient unbelievably helpful and helped me with a number of very difficult complicated conversations and he's also brilliant, but helpful enough to dumb it down for someone just learning like me. Thank you, Td Canada Trust!

Sharon and her wee group of assistants are competent, to the point, and don't waste time in…read moreaccessing one's closely approximate refund or payable. Although our tax returns are fairly simple - no capital gains or investment portfolio - for 2 years running Sharon had them completed el pronto, and then we let yet another year lapse until we contact her again. As far as we can tell, she's honest and her fee is much lower than H&R Block and some other larger tax services. Not ensconced in a large accounting firm, but in a fairly accessible professional building along 17th Avenue SW and close to several coffee shops if you need to wait for an hour, you should be well pleased. Try Sharon at Choice, okay?

I went there for insurance, car and house some months ago. Told I must join, so did that. Spent…read morethree visits supplying information, got an appointment to sign insurance papers, went for the appointment, the agent had scheduled it for his day off. Complained, and was told the insurance manager would phone me, but it never happened. Was told when I went back, to buy insurance elsewhere. Went in to complain to the manager of that location and was told she wasn't there that day but she would call. Never happened. Went there today to but a license plate for a vehicle I had just purchased, and now there is no lineup like there used to be, but was told to register and sit in the waiting room where people had been waiting for better than 20 minutes just to talk to someone. In my opinion, this location has reached bottom and has started to dig.

Came here because they informed me of one thing I did not know which is that even though I have…read morealberta Health Care that in fact only covers in Alberta so even if you are travelling within Canada you should still get health care to cover you for wherever you are going in Canada. Therefore, when I went on my vacation to Prince Edward Island I went here to get my health coverage. Also with the AMA membership we got free travel information such as road maps.

Good location and staff are super friendly. Downsize is only one atm inside but there is a drive…read morethru atm. Busy on Fridays and long weekends. Clean stores and financial advisors are super knowledgeable and friendly. 5 stars if staffing levels were better and extra inside atm.

My go to bank, 15 min walk. Staffs are helpful and friendly. Good location for everyone in the…read morearea. Lots of restaurants around the area and family owned stores.

Tim is the best- very very efficient and he rewarded me with literrally 10x the tax return I was…read moreexpecting ! Ive never even met him- everything is done electronically so quick and easy and thank you so much Tim- Ill definitely look you up for this upcoming tax season for sure thank you again

Tim was amazing, efficient, and very very quick. He went above and beyond the call of duty. He…read moreproduced absolutely everything he said he was going to do and at a great rate 1/3 the price of H&R Block. He texted me after I sent him my T4 slips And I missread his text. I thought he said I could expect X as a tax return. I was in a rush when I was Good reading it. It was a wonderful return so I said thank you so much! Then a week later I happened to check my bank account and the CRA literally deposited 10 times the amount I was expecting, which is life-changing!!!!! Thank you so much, Tim! I highly recommend!

Dropped in to get some help updating my Itrade account and the representative was so helpful. Of…read morecourse, there is a lot of self education you must take upon yourself but they have great tutorials. However, if you ever do need assistance I can tell you from personal experience the people at Scotiabank are one of the best in the banking industry and believe me I have tried all the major banks and the rest pale in comparison to Scotiabank. I have no problem recommending them.

Sean Cruse I miscalculated the sum of my rent and utilities…read morewas due on the very beginning of this month. Consequently $11.72 was missing from my Scotiabank account to pay my $1,265 postdated rental check. At first it seemed that the Scotiabank has paid my check, because the transaction clearly appeared on my bank account. But Today; 2 days later; I have seen in my account that the bank had returned the check and charged my with $42.50. They did this today when more than $100 has transferred to my account, so the required amount was fully available on my account. After the Scotiabank has returned my check, my landlord will charge me with $100. So, altogether I will have $142.00 charge. I have an account at Scotiabank nearly half a year, my paycheck is deposited to my account bi-weekly. I have no Scotiabank credit card nor any loan. It's a shame that this bank has did it with their client. What can I say about such a bank? You can guess what I think about them:-( Today 7:47am Scotiabank Hi Sean. Thank you kindly for your message. We'd like to look into this for you. Can you please provide us with your first and last name as well as the first three alphanumeric charaters of your postal code? Thank you kindly, Rehana 9:07am Sean Cruse I did called your customer service yesterday evening for that. They let me know, that it was absolutely correct from the Scotiabank point of view. The bottom line is that you can do what you want because you are allowed to do this. On the other hand you are using all of you customer's money on the stock exchange or for investments and you gain huge profit on that. Every customer "lending you" money for weeks, months or years for nothing or for pittance. But you do not lending even $11.72 for only one-two days, because $42.50 worst more for you that the 1-2 days interest of $11.72. Also you even do not call your client in this case if he/she want to deposit the missing amount to the account. You are all robbers! 11:46am Scotiabank Hi Sean. We're sorry you feel this way. If the Manager has been unable to resolve your complaint satisfactorily, a representative of the President will be pleased to assist you. Please contact the office of the president at 1-877-700-0043 or you can email them at: mail.president@scotiabank.com We hope that you are able to come to a resolution. Thank you kindly, Rehana 1:19pm Sean Cruse Are you kidding me? Your answer is also reveal what a service you provide to your client. I should contact your president, because your customer service was not able to make a decision on $11.75. LOL! I have just paid my rent and I was also charged with late paying fee. So your have caused a sum of $167.50 charge to me. You know I rather prefer closing my account with you and tell my story on every forum on the Internet. I very hope that you will lose more than what you have gain from your fake policy. But I bet that my landlord is one of the relative of your president and the owners of Scotiabank:-) Seen 1:40 PM