I had a very disappointing experience as a new patient at this dental office. When I scheduled my…read moreappointment several months in advance, I was specifically told that my existing X-rays would be acceptable for my visit. However, after arriving for my appointment, I was informed that my X-rays were "not sufficient" and that the office would need to perform their own X-rays before treatment could continue. After speaking with the office manager, who explained that new X-rays were necessary for proper treatment, I agreed. Before the X-rays were taken, I requested a lead vest with a thyroid collar, which is standard safety practice in dental offices. The hygienist placed a vest on me, but I immediately noticed that it was damaged in several areas. The cracks and worn sections clearly compromised the integrity of the protective shielding. I politely expressed concern about the condition of the vest and requested a safe, undamaged replacement. I was then told that this was the only thyroid-collar vest they had available. I even asked whether two vests could be layered for additional protection and peace of mind, but instead of addressing my concerns professionally, the office ultimately wanted me to leave. As a patient, I do not believe it is unreasonable to expect basic radiation safety equipment to be maintained in proper condition. I also do not appreciate being told one thing before my appointment and then being pressured into additional imaging once I arrived. Overall, the experience left me feeling dismissed and uncomfortable rather than cared for as a patient.

The care was thorough, intentional, friendly, but not over the top. The hygenist actively engaged…read moreme in conversation about my concerns, pain, etc. It had a positive welcoming vibe.

My previous dentist (my hometown dentist) is great - he's a perfectionist, professional, and does…read moregreat work. He also teaches dentistry at UAB. When I asked him to recommend a dentist when I moved to Birmingham, he only recommended one - Dr. Mark Moulton. I have been more than happy with Dr. Moulton. He is a very knowledgeable and skilled dentist. I would not hesitate to recommend him to anyone. After I got married, my new wife switched over to him, after hearing about my experiences with Dr. Moulton. I don't know if he is taking new patients, but if you need a great dentist, you can take comfort knowing he is one of Birmingham's best.

Dr. Moulton is an excellent dentist. His analysis of the work to be done is more thorough than…read moreother dentists. He is very precise to get your bite and the color of the crown perfect. He and his staff are very professional and expert in their field of dentistry.

I would highly recommend this place. The dentist she was really nice and the staff was really nice…read more I went in for my very first appointment and I expected I had to come back to get my teeth cleaned cause that's what most dentist office do. The dentist said no, and she clean my teeth right then. Also got off the stains and spots that I were embarrassed about. Place is chill, definitely check it out. Also, the ladies up front are very nice and very helpful.

Awesome care and commitment to patients. Thank you for serving my family for 19 years! Excellent!read more

We just moved to Hoover a week ago and this was one of the first dentists that popped up on my…read moreGoogle search. Not going to lie, I partially chose to come here because they have a trendy waiting room. When I called, they were able to schedule me within a week, which is unheard of where we moved from! Usually dentists take 6 months to see people. I'm grateful they had room for us. I arrived with our 9 month old and was worried she would be crying throughout the cleaning, but she did great all thanks to the staff. Dental hygienists would pop by and say hi to my daughter, especially when she started getting fussy. One hygienist even brought her a child's toothbrush and this helped keep her entertained the majority of the appointment. My dental hygienist was very kind and bubbly and the doctor was very kind as well. Very grateful for a good experience! My only critique is that they need a changing table in the bathroom!

Lisa did a very thorough inspection and cleaning of my teeth highlighting potential problems that…read moreneeded correcting. Dr. Jordan did a fine follow-up examination and recommended a corrective procedure for one area.

I'm always excited to go to my dentist's office and see Dr. Marter. The staff is very professional…read moreand kind. Super easy location and you will be in and out in no time. The guys take really good care of me. I always appreciate their suggestions on my dental care so set an appointment today you will not be disappointed

This establishment is not very satisfactory. I choose to go there because it is within walking…read moredistance from my workplace. Their primary focus seems to be on profit rather than patient care. The dentist does not pay attention to your concerns and hurries you in and out. I believe this is a widespread issue in healthcare today. Consider visiting a non-corporate dentist. You will likely be more satisfied, as they genuinely care for their patients, unlike this facility. Last year, I had eight cavities filled by them, only to later see a new dentist who informed me that I had no cavities, and they had drilled into perfectly healthy teeth. I returned to discuss my TMJ issues, but she rushed me through the appointment. She mentioned sending me to physical therapy, but I expressed my preference for injections, to which she replied that she would refer me to a TMJ specialist. When I contacted them, I was told that Naos PT does not provide injections and does not accept my insurance, despite my dentist claiming otherwise. I have decided not to return to this place, and it frustrates me how little they seem to care.

When I first started going to West Princeton I loved the friendliness of the staff as well as the…read moredoctors. But after Dr. Jackson got comfortable with me things got very unprofessional. I was TOLD what procedure I was having not asked. I was informed I would need a root canal after having an adverse reaction to mouthwash they prescribed and sold to me. I informed Dr. Jackson I didn't want a root canal I just wanted to tooth pulled. After maxing out my insurance I was told that I could not complete the procedure until I had satisfied my balance. I insisted multiple times to multiple people in the office that I would prefer to have the tooth pulled but was given the same answer "We are in the business of saving teeth". I thought by going to a black owned and operated business that my concerns would be heard and considered but they were not.

Super Sweet Staff. Smiles and NOT Frowns upon initial greeting. Keep The Bright Smiles coming West…read morePrinceton.

This office does have billing issues by charging more than what the insurance says, they also show…read morediscrimination against certain people. My husband and I made appointments and I called 12 hours in advance to cancel then they told me that I didn't call even after showing them my call log. They also stated my husband came in late for an appointment which they have a 15 minute grace period he was 4 minutes late they tried to turn him away, they then stated that he missed several appointments which they charge for but he has a zero balance which clearly shows he hasn't been late. The service that has been shown to us is very appalling and it clearly shows discrimination. We are paying for a service, we are not asking for charity work and that's how we have been treated.

StoneCreek Dental Care has been by far my favorite dentist office that I've ever experienced!! I…read morehad a small dental emergency(root canal) and without ever going there before (&with no insurance), they got me in very quickly! They were willing to except me that day, NEAR closing time!! The entire staff is always super friendly, it's a pleasure to talk to them on the phone & it's even nicer in person! I've been back a few times since then for the fillings, my cap and then my final crown today!(: She did a wonderful job matching the color (I smoke heavily & drink wayyy too much coffee so that's my fault lol), but she did an amazing job fitting in in as well! It's sitting comfortably & painlessly!(: Dr.Grimes saved my smile!!! I would recommend this place to anyone & I am making it my new regular one!!(:

Dr. Hughes is great and very knowledgeable He takes time to explain what's going on with your…read moredental health and whatever procedures he is performing or that need to be performed. He has very reasonable prices as well.

I so wanted to love this dentist! (It is close by my house so very convenient.... The dentist Dr…read moreJim was my dentist. I went to this location for crowns, cleanings, & cavities. I kept thinking that maybe Dr Jim was having a bad day,... I was hoping that my next visit would be a much better experience. Sadly, each time I was there, He lacked professionalism beyond words. There were times that as I'm getting worked on, he had the dental assistant in tears. She "wasn't holding the tools right", or he snapped at her for not being fast enough, & there were times he grabbed her hand aggressively to put the tool where he wanted it. It was very awkward witnessing this as I'm laying back in the dentist chair, all of this going on above me just inches from my face. Not to mention, feeling embarrassed for the dental assistant. The work I had done also had me returning after my new crown fell off after only a few days. I finally changed dentists and am so glad I did! I know that the dental assistant no longer works there and I pray that she is working elsewhere, where she is being respected and appreciated! THE WORST EXPERIENCE EVER!