Booked online for the Dream Spa package and had a great experience from start to finish. I arrived…read moreand they immediately took my car in and got to work right away. The results were excellent -- my car looks amazing. Highly recommend Music City Auto Spa if you're looking for quality detailing and great service. Bonus points for the plenty of outdoor seating, which made it nice to relax outside on a sunny day while waiting!

Washed and dried my truck and enclosed trailer while on my way to Florida. It was filthy! When the…read morecrew finished, both looked amazing!! The shine of truck trailer and the chrome rims and tires with protectant!!

I've never had my car all that clean after going through the wash... cleaner yes, but not clean…read more Rims have been hit but not on the sides making the wheels look silly, sap or dirt on the roof still there. It's not been *bad* historically but it is not great and what I'd consider acceptable. This last wash something changed. It was louder and welp, there goes the right windshield wiper. It grabbed the rubber and peeled it and threw it while I was watching. Got through the wash with a still dirty car and lost the ability to use the wipers until I replaced them later that day. I recently had an option to do the best at no additional charge and did it... no real difference in how it removed dirt. Wheels and rims filthy, top of the car pretty much unchanged, sides looked good. This place is good for maintaining, but if you need some actual cleaning such as a flock of birds decided to gift you with an unexpected Jackson Pollock hood painting, it doesn't do so great. They'll tell you you can come around and run it through again and they do live up to that, but it still doesn't really clean that well. Got spoiled at a Buck-ee's car wash that my car came out sparkly at I guess.

I'm so disappointed I have to write this review but IF YOU HAVE A CAR 5 YEARS OR OLDER DONT GO HERE…read moreand if you do be ready to pay for any damages yourself. Recently they broke my taillight and refused to take any responsibility or help with the damage. I have had 3 different damages with their overpowered drying fans. My most recent incident the machine blew my entire driver tail light cover off and shattered it in the machine. Now a $12 car wash costs me $200 Volvo taillight :/ and I can never return any of my cars to this wash or recommend that anyone who has a vehicle older than 5 years. They will literally break off parts of your vehicle off. When they do "investigate" and send you an email with it happening directly on the camera and they say they are not liable since the vehicle is older than 5 years. It's a legal umbrella they use to hide under even tho the video clearly shows their machine blew off parts of your car. Previously our Kia (2014) almost had the drivers side mirror blown off it smacked so hard back I thought it was a goner. Once I realized the mirror was ok I didn't report anything just thought the fan was a bit aggressive. The second incident my Volvo (2010) mirror was blown out of the holder but luckily we were able to glue it back in socket so I didn't report it but I should have taken that as a big red flag after the first incident with the Kia. And now this third incident proved that they will not help you if they damage your vehicle I tried to keep it private and talk with the management directly but since they show no sense of responsibility I figured I should let everyone know how it really works if they damage your vehicle. Good luck out there y'all it's sad when businesses can't own up to their mistakes and make things right.

Pretty good car wash for $10. It was a quick in and out and the free vacuum was great. I do wish…read morethey had a mat wash station near the vacuum area. Mine need a good scrub

Went on Saturday March 28 th. It was very busy but I had a young man named Tobias who took time to…read moreexplain the special for membership that was going on at the time. I didn't get it then because it was so busy but went back Monday and got a membership. I was very impressed with this young man for his patience and his understanding of this older woman. I am doubly challenged because of wearing hearing aids and the noise from the wash. I thank him for his help and also Troy and staff who helped me today.

As far as a car wash is concerned I was impressed. The folks were friendly and helpful…read more My truck actually left clean most washes leave dirt in truck but not here. I left spotless and it was a nice surprise to see free towels and window cleaner as well as vacuums.

Amazing place honestly I will never go anywhere else. Everyone that works here is so positive and…read morehelpful!!! I took my elderly neighbors car which had been sitting under a tree for the past month or so collecting sap due to her being hospitalized (she's back home now doing well). Brendt could not have been more helpful and went over and above to make sure the car was completely sap free and spotless with what I can only describe as genuinely the best customer service I've ever received!!! Thank You Brendt!!!

Very disappointed in the quality of care that I got. I did write an email, however I did not…read morereceive a response. I chose the most expensive package thinking that my care would the best, but there were so many things neglected. I would have stayed however I had an appointment to get to. Console was not clean, smear marks, musty smell, seats were left uncleaned, the back floor carpet was not vacuumed and the rims of my tires were not treated or cleaned at all. It was fairly busy, 10:30 in the am, and I know it was hot, but I expected more than what I got----

Took my car there today, September 20, 2024. What an awesome job they did. I was so thrilled number…read moreone I didn't have to do it but they got it all. It was so clean and sparkling inside and out. Thank you, Smith Brothers car wash.

I love this place! Vacuums work, some don't, but it's still a great place! Some still work! I had a…read moregreat experience vacuuming with my car today! I plan to come back for a wash!

I always use this car wash. The owner is friendly and professional. Also my work truck fits in the…read moretouch free side with a ladder rack, no issue! Its price is very fair, and they have free vacuums. Highly recommend!

I have visited many car washes since I moved to Tenn, but this car wash, I will never visited…read moreagain, please read my story. I have a 2016 Honda CRV, and I went thru this car wash, whatever pressure this place uses, pull my whole antenna housing off. This has never happened to me before, in speaking to the manager about this, he said " maybe it was worn and had too many washes" who says that! Then he says" we use a high pressure wash that really pulls the dirt off" not only the dirt, my whole antenna. I mentioned to be compensated for my broken antenna that their wash destroyed and you know when I have him a price, he just look at me, I purchased this CRV brand new. Please folks think twice before you take your vehicle here, because not only will the dirt be removed but your car parts too.

Clean and dependable car wash. I am a member of Tidal Wave so we stopped by while vacationing in…read moreTennessee. For some reason my scanner sticker wouldn't going through. That was taken care of pretty quickly and the attendant actually gave us a little upgrade for our wait even though she says the scanner hasn't been scanning correctly all day. Everyone was very courteous. Even the guys who scrubbed the car down smiled at us and told us to have a nice day. Usually they don't even make eye contact. LOL. Vacuums were strong. Towels were plenty. Not sure if they didn't have the air spraying hose or I just couldn't find it but I missed that. Also have become used to having vacuums available on both sides of the vehicle at my home Tidal Wave (This location only has them on one) so we missed that too. Overall even though I've never had a bad experience at a Tidal Wave this location has set the bar in their customer service.

I had a very disappointing experience at DIRTY CAR…read more Before paying, I spoke directly with the owner and explained that I usually get the $45 wash but am often not satisfied. He assured me he would personally double-check the car after the service and allow me to review it before I left. Unfortunately, that did not happen. When the car was finished, no one came to inspect it. I had to check it myself, and the quality was still not acceptable. When I called the owner over, instead of addressing the issue professionally, he responded with an aggressive attitude, yelling "what, what," and even gave me the middle finger. When he finally came over, he didn't properly inspect the vehicle and simply wiped a small area with a wet rag before walking away. This place feels rushed--focused on quick cash rather than customer satisfaction. There's little attention to detail, and clearly no concern for repeat customers or feedback. I wanted to support a local business, but this experience was a complete waste of money. I would not recommend this car wash to anyone looking for quality service or respectful customer care.!!!!

called ahead to make sure they could handle the pollen or whatever material is on my car. She…read morereassured me that they could, and even though they were not able to remove it, she only charged me $15 and had her entire crew scrubbing the vehicle to get these marks off. She even came out and attempted herself. This business is definitely top-notch and willing to work to make the vehicle as clean as they can possibly make it. I believe my issue with the marks on my car is much deeper now than a surface level cleaning

The wash was okay, but you pull up to a touch screen with a guy standing there trying to sell you…read moreon a monthly recurring package, and then tries to upsell you on the different washes, and when I tell him I just want to basic, now he has a couple of different basic washes. Frustrated I said give me the more expensive basic. Then after going through all that, another screen pops up for him to get a tip. I told him to give himself $2. So that was $2 for me not to return.

I totally recommend coming here for a quick car wash. Can't beat it, along with the free…read morevacuuming. It's a good deal no mater which kind of car wash you want. I have been coming for a while. As long as you have staff that's paying attention to your tires and you are getting into the car wash it's fine. I have noticed when there are 2 ppl there sometimes they can get distracted m. This has only happened a couple of times.