i went to pickup my son's pain meds at the drive-thru. I informed the lady at the window that I was…read morepicking up my son's medication while he was in surgery. I gave her my id and she said that nothing was ready for him. I informed her that he received a text saying it was ready. After driving the way back across town to the doctors office, they verified it was called in. After driving all the way back to CVS, it was indeed ready. If she would have verified the date of birth, she would have found it. Just poor customer service and lazines.

Like the others here, I had the same humiliating experience. NOT EVERYONE ABUSES RX MEDS and the…read morelittle Asian lady behind the counter needs to learn that she just needs to do her job... people who want pills are going to get them!! My story: CVS says it'll be ready this day at this time...went that day at that time and was told "oh we have to call your doctor because he wrote it wrong" (LIE LIE LIE! The doc called the med in!).... Then they just brushed it away like it didn't matter that I could go through seizures or withdrawal without my anxiety med...so luckily my doc was available and told them to fill the Rx, but if it were up to the pharmacy, I'd still be waiting. EXTREMELY POOR CUSTOMER SERVICE I WILL NEVER FILL HERE OR SHOP HERE AGAIN (and I'm loyal to most CVSs)

Gave the cashier at the pharmacy drive thru window a $20.00 for a $5.22 prescription. The change…read moreshe put in the bag, along with the prescription was .78. Maybe hire people who don't steal from your customers!!!

This location is habitually slow. I understand being understaffed, but today took the cake. I just…read moreleft their drive-through window after sitting there for 15 minutes. I know they saw me because one of the SLOW workers had been at the window cash register several times, five feet away from me. No one even acknowledged I was there. I just got home, called Kroger, and am having my Rxs transferred there. There is one very sweet older lady who works there, but the rest of the employees give you that indifferent vacant "I hate being here and having to deal with you" stare, if they look at you at all.

Everything they call to let you know your medicine is ready, they polite and very friendlyread more

The new owner of Robins Pharmacy formerly known as Benzer Pharmacy is not very friendly. I ordered…read moresome medication and some more Covid tests and asked if I could get a text to let me know when the person is close (because I have dogs and a fenced in yard and you can't access my doorbell from the road) like before when they delivered to me. He said no they would start delivering around 11 and had about 10 deliveries to do and they needed a signature. I told him I understood but that I was trying to lay down before they got here. He cut me off to tell me no that they needed a signature. So I said "sir I understand what you're saying I'm just trying to lay down because I have Covid and I don't feel good I'm not asking for special treatment just a text to let me know y'all are close, so I can be ready to sign." He cut me off to tell me they would ring the doorbell and leave if no one answered. Again I told him "you cannot access my doorbell from the road and I have dogs." EVERYTIME I TALK TO THIS MAN HE IS RUDE! I don't know what his problem is but I just switched pharmacies to J & M Drugs and I'm so much happier already!!!

I was happy with this pharmacy til some of our medicine was miscounted. Out of 4 prescriptions, 2…read morewere short by 6 pills each.

U Save It went out of their way to help me be able to afford my medication by looking for coupons…read morefor me. The pharmacist was knowledgeable and helpful. The service was amazing!

Terrible. I finally transferred my family's profiles to a competitor. They NEVER have enough help…read morehere. With just one or two people in line, either at the drive-thru or in the store, it seems like I have to wait 15-20 minutes. Every time. They have screwed up our prescriptions numerous times. You try calling them, but you're on hold for more than ten minutes. The last time I went in, the h00d r@t that waited on me was unbelievable. There was an issue with my script. She repeatedly rolled her eyes, sighed, and aggressively typed on her keyboard, all while mumbling in something akin to English. That was the final straw.

This review is not about an individual store but the company as a whole. After the disgusting…read moretreatment I received there as an employee. Being given severance after nearly dying in a hit and run. I cannot suggest anyone even look at this company as a prospective employer. Or for those who do just know that if you get injured and have to take FMLA. They will not bring you back once your off FMLA. This company as a whole is trash with nothing redeeming about them.

Very friendly staff. The store was clean and we'll stocked. I was looking for a special mediated…read morehand cream. There selection was not as large as other stores I have been in. But, found a good deal on What they did have. I will be back.

Was at the register and the woman ringing us up insisted that what I was buying was not buy 1 get 1…read morehalf off. I had only inserted my card and she insisted it wouldn't cancel when I hadn't even approved anything. So I put in my cvs card stuff and what do you know... my total went from $16 to $11. She just didn't want to deal with me.

Four stars for the ease of picking up Valentine's Day cards I had printed here. It definitely…read morewould've been a 5 if they had better printers. The cards didn't print as clearly as say Shutterfly 's or Ink's greeting cards, but the convenience and short processing time is nifty to have when you're dealing with a time crunch.

Good enough for a quick stop and pick up a few snacks. The parking lot was well lit and clean…read morethough a few cart corrals needed attention and the trash can next to where I parked was full. Inside, well lit and I had no problems finding the few things I needed. Self-checkout worked fine despite half of the machines either out of order or simply turned off. [Review 1056 of 2024 - 724 in Georgia - 22084 overall]

Terrible customer service!! We only shop here bc it's close otherwise I'd never go back!! There are…read moretwo older ladies that work at self checkout that are kind, helpful and very polite. Every employee I've dealt with has been downright mean and obviously racist against white people. We frequently come in bc of convenience and I arrive and leave in a panick bc of not only the rude employees but the customers also! It's a sad shame. I've worked in customer service my whole life and I'm 50. Im a very friendly person but shopping here makes me hate everything and everyone!

I'm so happy that I live close to the Walmart gas station I…read morecan fill up and save 3 cents off per gallon using Walmart Pay. This has station is great especially during this time of high gas prices!!