Extremely rude, very little help. Had to call the phone number 3-4 times to get them to answer during business hours. No voicemail or answering service, just rang and rang. When I finally got through, I had to hold for a few more minutes, then from the first question, the woman working there was rude and disrespectful. A tone in her voice that I was a burden and when I questioned some of the processes, I was talked down to like a child. Very disappointed in the service in a rural office... read more