This isn't really a great post office. It's not conveniently located, the line moves painfully…read moreslow, they're always out of specific items like international stamps, etc. The staff is friendly enough and I do appreciate its historic significance, however.

I'm always in the area running errands. In addition, since Covid and the closing of the Hampton…read moreStreet post office, this has become one of my go to post offices around the city. Parking can be a challenge when the shopping center is packed. I have either parked in the adjacent parking spaces and walked across or I have circled around and caught one in the front on my lazy days. This post office is small, and in the center of the full-length shopping center, but it is definitely in the cut. In fact, if you are distracted you may overlook it. I like it because most days, if you are lucky, you can be in and out. On the days when it is a line, it moves fairly quickly. The line is single filed from the inside to the outside as their Covid safety precautions do not allow more than 3 in the service area at a time. There are people in the lobby preparing their packages to then get in line or drop off. There is no regulation on how many people that can be in the lobby area. Once you get to the desk in the service area, there's a clear barrier between you and the agent with hand sanitizer present. There is a self-service kiosk here which I've tried to operate multiple times, but I just cannot get it or it does not service my needs. I wish there were more self service options to alleviate the need to stand in line. The customer service is pretty decent here as well. The agents will make you return to the lobby from the service area if your package is not completely ready for shipment. I suppose this is for safety. They do provide you with tape for your package which is extremely helpful. If you have questions, someone will step out to help you. There has been times when there has been only one person working the desk and the line has moved very slow. I either wait patiently or leave and return another time. This is definitely a time of challenge for us all during this pandemic time, so when you take that into consideration, this location is doing pretty good.

This is a pretty bad post office, which is disappointing because considering its location, size,…read moreand historical significance, it should theoretically serve as the model for all the post offices in the metropolitan area. I've come here many times to try and buy stamps, and I don't think there's been one (1) time where they've had a full sheet of stamps for me to buy. They either have a half-sheet, 2-3 individual stamps, or direct me to use the kiosk, which I don't like doing. Second, a lot of the times when I try to use the drive-up blue collection box, it's stuffed full to the point of being impossible to even put mail into it. Finally, and perhaps most frustratingly, I had to mail something off after work one day, and dropped it in the outside blue box at 4:58 p.m., just in time for them to come out and collect it. Well, because it was an important piece of mail, I waited in my car for about thirty (30) minutes to make sure that they were going to collect it, and nobody ever came out to pick it up. So, as a result, it's going to look like I did not mail it out in time, when in reality, I rushed to the post office to make sure I got it off in time. The only thing that saves this office from a one-star review is that as a big fan of both minimalist and brutalist architecture, I love the aesthetic of the building. At first glance, it looks kind of ugly, but it gradually grows on you, and has become a signature part of the city's skyline. I just wish that I could say the same about the quality of service. While this post office might be the most accessible to most people, I would try to find a different location, even if it's a little less convenient, if you're able.

The staff are friendly and kind to the customers it wasn't crowd. I got out the Post office and the…read morePost office was very clean. plus the outside was clean also . When I walk in the Post office while I was waiting in line they were really quick.

I've never had an issue with this location. The outside of the building is not well maintained and…read morecould use a little sprucing up. The employees seem alright. I haven't spent a lot of time here.

This is by far the worst post office and management staff I have ever dealt with. Someone needs to…read moreinspect this facility and retrain them because they are 100% incompetent. Losing mail, giving people a hard time to hand over mail even though we present government identification. You would think since we have a PO BOX for our business at this location, they would be a little more helpful. Maybe they don't like white people? I am not sure but I DEFINITELY DO NOT RECOMMEND conducting business here if you don't have to.

On my way dropping off my Christmas gifts for FHF, I decided to visit this post office as I figured…read moreit wouldn't be crowded. This PO is located inside of a store. There was one person in line in front of me. When it was my turn, the young man behind the counter greeted me with a smile. He was very courteous during our transaction. Also offering a lower price option when I wasn't paying attention to it. I shipped ground instead of priority. Same 3 day time frame, but it saved me $4. If on this side of town and if I need to make a PO run, this will definitely be my go-to location.

This is a convenient location if you just need to mail something real quick. The employees are…read morefriendly. They don't have a wide selection of forever stamps like the full size branches. If you're a stamp collector, this isn't the place for you.

I don't love this Post Office. It's not open on the weekends, and the mailbox outside only takes…read moremail until 2:30, while the inside dropbox accepts mail until 4:30. I'm not sure why there's a 2-hour difference between the two, when they're physically about 20 feet away from each other. Also, you have to take your packages to the counter to have them mailed, but I've never gone and not had to wait in an extremely long line to have this done. While many of these issues aren't unique to this specific location, they do seem to be noticeably worse here. As such, if you need to do anything other than drop mail in the inside dropbox, I'd recommend taking a few more minutes to go to another post office instead.

Our local mail is from the 5 points post office, what a joke. today, the letter carrier parked in…read morefront of my house, walked from her truck, leaned over 5 steps, and placed 2 packages on my porch, ignoring my package box on the front porch and the out-going mail on my mail box, in plain view. I had to get up and run to the door to call to her that I had mail for her on the mail box, her response was, oh I'll come back and get it. What is the post office in Five Points doing, besides not their jobs. I live in the Rosewood area of Columbia and have had days where the mail was delivered at 8 pm or not at all, packages just thrown up on the porch. WOW, and they tell use they are great at what they do, not out of Five Points. I know they don't care, they are a protected class. The one thing congress needs to do is bid out our postal service, fire everyone that works for them and not allow a commercial contractor to hire them for postal service. Want to save money, close the US Post Office and replace it with an efficient company that has real standards.

Stopped in here to mail off a package and it took For-EVER! I am not sure if this location is…read morealways this crowded but this day, during lunch time, they needed more staff! The phone was ringing off the hook, there were two workers helping two customers and the line was almost out the door. Although all of that was going on, they gave each customer their undivided attention. The same treatment that each of us would have wanted when it was our turn. I probably won't come back here again unless I absolutely have to. I love the location though! Hate that it is shared with multiple other stores.

Finished a campaign so shopping a ton back to HQ. This UPS store claims they are indeed "not UPS"…read moreand cannot look up shipping labels. I had 35 packages and one of my labels didn't print and they refused to help. They also sat around not helping pack up artwork. Finally I asked and they stepped away from their conversation (mind you- not work conversation). They balked at helping even though I would be paying more than 100 for packaging (which I gladly paid). But WORST attitude and worst customer service ever. Do not give this store your business. Go elsewhere.

Why is faxing so expensive these days !?! I came here to fax some documents and it's $1.50 per…read morepage. Everywhere else I called is more expensive than UPS. I decided to stick with them and the process was really simple and fairly quick. The employee built rapport which was sweet of her but I think in a setting where customers are visible, she was a bit unprofessional but I don't knock her for it. She was very helpful with my process, paying, etc from beginning to end. Although inflation is driving everything to ridiculous prices, I will say I'll come back for all my needs.

Had to get those last minute Christmas gifts shipped asap and I was so pleased that we were able to…read moreget in without the hassle of a long line! I normally use this carrier for delivering my packages. They are always professional, and courteous. Great knowledge staff! The location is clean and easy to access. I will continue using them for all my packages and deliveries in the future.

Worst service ever. Everyone is tired and sleepy and the internet doesn't work in there to print…read moreanything.

Tyeler has helped me a few times to ship several work-related packages and some personal ones --…read morevery patient and helpful. Most of the time if I go at off-peak times (i.e., not lunch hour), there is no wait. This store also has its own parking lot. Thanks, Tyeler!

Two young gentlemen came to my residence to assemble a table I purchased from POLYWOOD (White Glove…read morepurchase). They were very professional and efficient, worked fast and explained their steps to assure that the item was assembled correctly. Thanks for a great job.

Excellent service ! Knowledgeable Considerate Worked very…read morewell together. Answered all questions Thank You

The store was clean and orderly. The clerk Patrick was courteous and professional. He made some…read moresuggestions that were helpful. The encounter when smoothly.

Alex is always friendly, patient, and knowledgeable. I only use this location because of his superb…read morecustomer service.