I experienced helpful, courteous, outstanding customer service on Sat eve 2/1! The young man Dakota…read moreeven stayed past 8pm and called my sister whose plan I am on to ensure that we were both satisfied with a better plan and a new phone. I will be returning to this store in the future as the need arises.

From the owner: Cellular Sales is West Plains's go-to Verizon Authorized Retailer for the latest devices, including…read moreiPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S26 Ultra. We offer personalized service, device upgrades, and trade-in options on America's most reliable network. Our mission is to keep West Plains connected with top technology and expert guidance. Visit us today at 1006 Worley Drive for the newest smartphones, tablets, and accessories.

I recommend Cricket as a provider I receive service every where I travel while others w/different…read moreproviders are unable to get a signal. However don't expect help if you have to visit the store. Both current employees act like your bothering them. Condescending remarks as if your asking a "stupid" question and just all around terrible customer service especially from Danielle. Her only job is to set-up service and sell phones but that's a problem if she can't tell you the prices on the display phones! She showed us one phone and when asked the price of another she rolled her eyes and huffed "I don't know I'd have to open the back of each phone and look to see the price." Edited: so now 6 months later the phone we paid over $200 for doesn't work. My service in town is spotty, one family member dropped their line, and I feel like doing the same. If I need anything I use my app I definitely don't go to the store. I hate giving bad reviews but it is what it is.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our West Plains store today.

I had some serious issues with international text messages, which I was unable to solve with online…read morehelp and support calls. The guy in West Plains store resolved it in less than 2 MINUTES!! Thanks a million Happy Customer

This store NEVER FAILS to DISAPPOINT! Horrible customer service. I went in with a broken phone,…read morewhich was purchased from this store less than 1 year ago. They told me that they couldn't help me and gave me a website. Didn't even offer to write the site down for me; didn't offer a computer in which to file my warranty/repair claim. (My phone doesn't work, so it makes it even more difficult to access the internet.) Didn't offer to assist me through the steps on filing a claim. Offered me NO solutions. Oh, the representative was NICE about it and apologized, but NICE didn't resolve my problem.

They price matched and fixed my Xbox hdmi port in less than 2 hours! Definitely will come back if…read moreot happens again. Forgot to mention lifetime warranty!

Went in for a smartphone repair. Excellent service, knowledgeable about computer and phone issues…read more Highly recommended!

Tougher technology's team seems awesome. Was willing to help me out with a personal project I've…read morebeen doing to get a CF19 into great condition

From the owner: Tougher Technology sells, supports, & services rugged laptops, mobile devices, tactical gear, &…read moremore. We specialize in Panasonic Toughbook & Dell Rugged Laptops. We offer parts repair and related accessories for most rugged laptops, tablets, and mobile devices.

Horrible service charged me $400 to fix my phone and still didn't fix it right. Brought it back and…read morestill didn't want to do right.

Poor communication and poor customer service. Gave me the run around. Prices may be slightly less…read morefor electronics repair, but you get what you pay for. I do not recommend them.

wish I looked at the reviews before taking my laptop here…read more.. I brought in my laptop and they called me a few days later saying they couldn't find the part needed. I was charged $65 for a diagnosis fee and asked for a refund since they couldn't even fix it. I was told no and it is nonrefundable. Then they bring my laptop out and the screen looks MUCH worse. I go to turn it on and a message pops up saying the cooling fan has been disconnected. They did reconnect it but said the additional damage to the laptop was just because they had to look at it. I paid $65 to have the screen more damaged. Terrible place.

Took in my laptop and charger. Laptop was not working. They sent it to another company to look at…read more Had my computer over a month. They never contacted me about the repair. I called every week and they never had a status update for me. Finally I decided I would just get a new computer and asked for my broken one back. When I went to pick it up they did not have my charger. They said the other company had it and they would not be able to get it. The company does not communicate with you nor was able to fix my computer, they had it exactly one month and a day. No communication, no customer service. I would not recommend using them. I paid the $60 diagnosis fee for nothing and they kept my charger.