I've never dealt with such unprofessional and lazy workers in my life. The lack of effort and…read morecustomer support this branch lacks is astonishing. I went in for a replacement device and the manager was more than willing to leave me in the front of the store alone to "figure it out on the store tablet". The gentleman running the store was in such a rush to get me out. Do not go to this store. As much as we pay a month for a business account, you'd think they wouldn't be so worthless. My name is Brandon and I approve this review. 0/10 worthless.

One of the best Verizon stores I've been to. I came in to upgrade my phone after I had a mess of…read moretrying to do it online. Jose was the best. He listened to what I wanted and helped me resolve everything right away. He was professional and didn't once try to pressure me into buying something I didn't want or need. He explained everything in detail and answered any questions I had. He made the process easy and quick. 10/10 recommend this store and Jose!

There's a manager that sits in the corner, what he won't tell you is you need to sign in to the…read morekiosk before you get any help. The workers also won't extend that courtesy, so be aware to do so when you arrive. Once you've answered those 14 questions as to why you're there, they'll call your name and ask them all again. Great system, as expected from spectrum. If you have time to kill and a bogus fee to avoid from the company, this is the place for you!!

Our local Spectrum store is always busy and most people waiting are frustrated with their spectrum…read moreservice. For this reason, I recommend making an appointment ahead of time, this will cut down on the "walk in" wait time. It was very busy when I arrived with my appointment and was 3rd in line. I had several issues and Brandon the store manager never rushed me and answered all of my questions. He helped make a potentially stressful situation a lot better.

This was probably the cleanest store I have been to. The wait was a little long but worth it. Logan…read morereally did a good job listening to my needs and I will recommend this store to all my friends. Update: I went back in today and Logan was not available. A nice young man was able to answer my questions about my internet. Thank you!

Received excellent service from Shrise and Morgan. Thanks for going the extra mile to ensure that…read morewe had everything we needed!!!

Jamie is THE go to guy at T Mobile! Above average customer service, extremely knowledgeable, &…read morewasn't in a rush to get me in & out. He explained everything, even trying to hook me up with a better deal. I really appreciate all his attention to details & his kindness. I'm glad I switched over!

The manager, Brad was extremely helpful in solving our internet issue. He was professional and…read morefriendly

Wow, was it busy at T-Mobile (Cranston Rd, Beloit) on Monday, 2/5! And everyone came in with very…read morespecific, complicated needs. Jordan helped us while keeping an eye on other customers. She remained calm while multi-tasking. She was knowledgeable and an amazing problem-solver. Today was the ONLY day we had to accomplish the task of setting up a new phone and she helped us through every challenge. Thanks, Jordan. You are a gem.

Jordan, the manager, was extremely patient when activating a phone for my sister. The system was…read morenot cooperating, the PIN numbers weren't working and the phone number and email address would not help find the account. Somehow, Jordan just kept plugging away and managed to get everything in order. we walked out with all data transferred and the old phone wiped. Kudos to Jordan for sticking with the task and making it happen.

The two men working were super kind and willing to go the extra mile to make sure I was happy. My…read morephone came back looking flawless after I thought it was almost time to junk it. They even stayed a few minutes after closing to finish up the phone and get it back to me that day. Overall super friendly, only place I'll go for electronic repairs.

They refused to even look at my laptop. saying it's too old. I needed a C-mos battery. They said…read morewhen they put it back together the parts wouldn't fit right again.

I have been in this US Cellular store before. Most clerks were friendly. Some acknowledged me…read morewithin the first minute or two. If they were with another customer, most did not inform me that it would be awhile even after standing around more than a few minutes. Sam greeted me immediately even though he was still finishing with a customer. Sam also : Was friendly, knowledgeable and very helpful. He showed much patience when I didn't understand the phone functions. When I buy a new phone, I will definitely ask Sam to help me. THANKS, Sam!

Management needs to train their employees a lot better starting with the basics such as giving…read morereceipts to customers and making sure they have everything they need before they walk out of the building. When I bought the S8 I did not receive my receipt and was not able to get the free VR when I went back and asked to get it they said they could not do anything about it. I ended up returning the phone and asked that they connect my old phone they ended up switching the SIM card and were not able to connect my old phone but told me that I needed to wait 24 hours (no real reason why). I ended up going home pretty upset and called the 1-800 number I got it connected in less than 5 minutes. All they had to do is give them the new SIM card number (something they should know). Please train your employees they are smart kids they just need a smart manager!!!