Great customer service ! Addressed my problem with My watch…read more, fixed it and had me on my way in less than an hour! I highly recommend!

If I could give zero or negative stars I would. I cancelled service returned the equipment over a…read moremonth ago and today got a collection notification that I owed them for the equipment I returned! After two hours on the phone, with being transferred over and over again I was rudley told to got to the store I and hung up on. Now I get a robo call saying my account is going to be disconnected for non payment. Worst company ever. STAY CLEAR!!!!

I needed help with a recent purchase from a Verizon store, which got the names wrong on the account…read moreand did not delete a watch account. The folks at the College Road (near Sam's Club) were arrogant, snooty, and disrespectful, and referred me to customer service. The store was empty and the employees were gathered in a group playing on their phones. Unless you need a new phone, and have money to spend with them they don't want to see you. About a year ago, my 92 year old father wanted a new phone, and he was not capable of traveling, so I went to this store with his power of attorney, his driver's license, and his account information. They would not give me a phone for him, and insisted I bring him to the store. They made up some BS policy. If you want to deal with arrogant, empty headed children, whom just want to hang out and get paid, go visit that store. When you buy something from them, no matter what they tell you other than handing you the phone - they will not do it and will lie to your face. I plan on taking my 9 phone account to T-Mobile as soon as I can!

Don't waist your time with phone or account issues here. They'll just tell you call costumer…read moreservice.... They provide no help and won't help you call with their direct number to Verizon's costumer support. Don't waist you time nor gas...

I go to Payless Wireless multiple times a year because as you know, IPhone screes break like every…read more3 months well if you are me at least they do lol. The first time I went I could tell this place was special the owner Bryan is supper chill, easy to talk to, and if you are lucky he will bring his two amazing dogs with him to work. Which by the way are the most best behaved dogs on this planet lol and super sweet. Bryan is so patient with what ever you need help with. He has basically taught me everything I need to know about my IPhone in 10 minutes. If you need a new phone or a phone fixed this is the best place to go in Wilmington. 100% recommended PS: I'm pretty sure they do it all like also fix laptops, computers TVs etc..

Went in on Friday with a shattered screen, the guy fixed it quick right then and there and was…read moresuper nice, but when I left the cameras or flashlight didn't work, and my screen wasn't completely on so my button was kinda wacky. I had to wait until day to get it fixed. When I went in the owner was there with his ADORABLE son. He fixed my phone right up and made sure everything worked and sent me right on my way. People mess up, understood, but they fixed the problem in a jiffy and now I'm very satisfied.

Quick response to email. Came out on house call to replace a phone screen same morning.read more

Iphone 11 screen repair. Quick, fast, conveniet. Came to surf city on a Thursday with short…read morenotice.

Outstanding experience! Joe was extremely helpful and fixed my clogged charging port and even…read morecleaned my phone. Very professional service at a very reasonable price. Highly recommend.

Highly recommend CPR Cell Phone Repair! Don't go anywhere else!…read more I had a broken charging port on my iPhone... I first went to a different store around the corner on College Rd who cleaned the port and told me I needed to replace it for over $100 because it still didn't work. I decided to swing by here instead to see what they had to say and they FIXED IT! Right at the register! They cleaned the port... just like the other store... but it was fixed this time! Not only did they fix it for free... before he even tried to fix it he asked if I tried the wireless charging with it... I had not... and it worked with wireless charging. So even if he didn't fix the port I would not have needed to spend the $ on fixing the port with this workaround. Things to note: 1. The store is super clean and modern. Feels like a Verizon store or similar. It felt professional and well taken care of. I immediately felt at ease here. 2. Plenty of parking out front. 3. Greeted right when I came in... even though there were two other people there the one store clerk said he would be right with me, so I sat at one of the many comfy chairs they had available. 4. They didn't take my phone in the back (most fixes I am sure they do)... but they had a little station at the register for quick fixes which I could watch and he fixed it right then and there! 5. Lots of cases and charging stations for sale! I was very very impressed by this place, especially after stepping for into the dilapidated building of the other place (who also was exchanging good reviews with discounts BTW)... this place was a sigh of relief. So I highly recommend coming here! Wish I could have taken some pics but my phone was out of my hands, haha!

My son broke the screen to my iPad mini so I decided to try this place out based on the reviews…read more Everything was great at first but home button was placed back in properly and not the buttons are all stuck and the screen turns off all the time. My iPad is ruined and barely works as before and all I wanted was the screen fixed now nothing works correctly.

They repaired multiple phones for me and offered a 15% discount…read more But they split the discount and applied 5% to each phone, which, of course, results in a 5% discount on the total.

Called them today about a problem I was having with my computer connecting to the internet at work…read more Told me what to do to fix the problem. They could have come to the office and charged us but they kindly told me how to fix the problem. This is the kind of business I gladly recommend - more interested in helping the customer than collecting money.

Best service!! Helped us out with the existing surround sound system when we moved into our new…read morehome. Even walked us through tech issues over the phone after our service call. Will definitely use them again. Highly recommend!!