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    U.S. Bank Branch

    1.2 (6 reviews)
    Special Hours Closed
    Updated a few days ago

    Services - U.S. Bank Branch

    Personal banking

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    2 years ago

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    6 years ago

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    3 years ago

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    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (3 reviews)

    Our Chase bank is located in the grocery store. Their staff has always been friendly and my…read moreparents (before my Dad passed) and since then my Mom has had her account there. When my Dad passed away 2 years ago they had a PO box which was removed from the account when the box was closed in 2018. About 2 weeks ago my Mom's ATM/Debit card stopped working. We went to the branch to deal with getting a replacement. This is when things got frustrating. First, when we were there the branch's computers weren't working. They would go on to order the card and it would go to a gray screen. My Mom is not the most technical and doesn't have a smartphone so she relies on the branch and ATM card to do her banking. We were told the only way we could get it was to order it online. We also checked with the bank to see where the card would be sent and they assured us it was the new address. I was able to get into my Mom's online banking account per the instructions of the branch. I ordered a new card but it never appeared. We finally went back to the bank and they said "oh, it was shipped to your PO Box". This was after we had been told that address was removed and assured it would go to the new address. They then insisted on charging my mom $5 to "speed up" the replacement card. This is after the bank caused this issue with non-working computers and shipping to the wrong address. $5 for my Mom who is on a fixed income is a big deal. The bank refused to waive the fee. I'm going to be working with my Mom to switch to a new bank on down the road. While they have always been friendly they created a situation and then charged us to fix it. There are a lot of great banks in Oregon. Unfortunately this Chase branch just isn't one of them. And it seems the problem is created by their policy, not their people.

    Terrible branch absolutely awful! No supervisor available to approve cashiers checks! Three…read moreemployees with no customers wasting time joking around!

    U.S. Bank Branch - banks - Updated May 2026

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