My wife and I stayed on a recent weeknight at Comfort Suites Jackson I-40 and were quite pleased…read morewith the experience. The hotel is conveniently located just a short distance from the interstate and has tons of convenient parking. Staff is exceedingly friendly and helpful and the hotel has a tasteful decor and a somewhat upscale ambiance that is noteworthy. Rooms are clean and crisp, with excellent amenities and our room boasted a truly exemplary shower; easy step-in and roomy, with excellent water pressure and temperature control. Beds are extremely comfortable. The complimentary hot breakfast is very good; with all the favorites. We often stay at Comfort Suites Hotels around the country and the Jackson I-40 location is an excellent representative of the chain.

I was a bit leery of this hotel at first because it's on such a busy exit. We ended up paying quite…read morea bit more because of location and we needed a room on a Friday evening last minute. Upon pulling into the lot we noticed plenty of parking for guests and well-lit. Additionally, we were thankfully the receptionist was friendly and got us checked into our room with no problems. The reception area has iced water with lemons in it and a pool/gym down the hall. Neither of which we used during our stay, so I cannot speak to those amenities. First impression was our room smelled fresh/clean!! Upon pulling out the couch to make a bed for my kiddo, I noticed it had crumbs in the bottom and the cushion needed to be washed (stains on them). Also, the shower needed to be bleached and scrubbed as well as floors, I'm a housecleaner so I notice things like that. I am very grateful there were clean linens in the room and didn't notice any bugs on the bedding though. I will add the AC was perfect and the bed was true to its name (comfortable). For breakfast, there were hot biscuits & gravy, eggs, potatoes hash and then cold breakfast items as well as fresh coffee! I overheard the ice machines on the second and third floor were out of order because an older gentleman was trying to get some for his cup and couldn't find any. All things considered, I would stay here again. Safe, friendly staff, and comfortable!

When an impromptu emergency work call has you stay overnight. This was the third hotel I called…read morelooking for a room and if it had been based on the attitude of the individual who answered the phone it would have been a no. They only had King Suites left. I was on a fumes and kinda freaking out about other area hotels fully booked. Everything from check-in forward was as expected. Overall it is a good hotel option in the area- maybe just don't call them.

Absolutely low level service with a management that doubles down on bad service. Love Mariott,…read moremany year member elite level on this account and old account too. Definately choose a different Marriott, the tell of a good location is making right ehat goes wrong. Little things can always happen, bigger things less often. The other day I was at a marriott and my room key opened a door with people in it asleep. You'll notice there's no bad review about that place because management took care of everything quickly we were happy. Notice I am spending time to add pictures and make sure this review gets seen because you doubled down on not making it right when you misbehaved. And you were an absolute terror on the morning that I needed to get out on the road You caused a lot of delay and a lot of stress.And that's not what I want to stay at marriott for and I want everyone to know how much this location absolutely sucks compared to other marriots

We ended up pulling off in Jackson just to get some rest. We thought about dinner, but the…read morerestaurant was out of about everything and any substitute they could offer came with a substantial upcharge- the steak salad would have been billed as a ribeye dinner since they "ran out of salad steak". Drinks were alright if a bit expensive. That's a hotel. The front desk attendant was delightful. The room was clean and as appointed as one would hope. We checked out super early so no one was there. Just left the keys on the desk, it worked out. The coffee machine in the little market is jacked though, lol.

Nice location. Not a lot of snack locations. Friendly Staff…read more Not a lot of green space for doggos so that was hard. Well lit front area. The small fridge was not great I had to go buy a cooler. Overall nice stay.