1. U-Haul Moving & Storage

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Aurora, ON

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U-Haul Moving & Storage

3.7 (3 reviews)
Closed • 7:00 am - 8:00 pm

Services - U-Haul Moving & Storage

Truck rental

Trailer rental

U-Haul Moving & Storage Photos

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I used Bradford Movers for my long distance move and I was very impressed. They are accredited by…read morethe Better Business Bureau with an A+ rating, and are also a member of the Canadian Movers Assoc. which gave me confidence in picking them. The booking arrangements went very smoothly; they were very professional and knowledgable. They came to my house to do the estimate and there was no deviation in cost at the conclusion of the move. They provided 4 movers, who were excellent. My furniture was treated with respect and loaded carefully and with their moving blankets, wardrobe boxes, tv box, etc. They showed up on time, were polite and obviously well-trained in lifting/carrying techniques, using straps and lifting safely. They arrived with all the eqpt. they'd need including moving blankets, dollies, ramps, straps, etc. They abide by legal regs for their workers; we had to do an overnight move due to the distance but Bradford Movers handled the hotel arrangements for their workers themselves, I did not have to deal with that and was not charged a separate hotel bill. I was able to travel to my new home and be there for when they arrived the next day first thing in the morning. I had labeled my items with numbers corresponding to the room I wanted them put in, and put post-its with #'s on each room's door and they simply unloaded my stuff off the truck straight into the room that matched the number on the item. It went so smoothly! They even had to haul an upright piano up about 8 curved stairs and managed it really well, no issues. Because they are a very good moving company, they get booked up fast, so book them as soon as you know you're moving, don't wait til closer to your closing date.

Fantastic company. Cannot recommend Bradford Moving enough. Super professional, took great care of…read moremy belongings and were so great to work with from start to finish.

U-Haul Moving & Storage - Newmarket

U-Haul Moving & Storage - Newmarket

(3 reviews)

BEWARE OF HIDDEN FEES…read more This location is a scam and they charge you hidden fees even if you return the truck the same day on the time agreed.

First time renting a van at Uhaul, first time using the Uhaul self-check in. Horrible experience…read morewith the manager SUZANNE (pictured in this locations photos) Arrived at the location at scheduled time and tried to use the app to self-check in for the first time. Took a few minutes to find parking as the lot is small, ended up parking across the street.Took a few minutes to find since there were a few vehicles out front which did not match, and the remaining vehicles were behind the locked gate. I assumed it was where all the other parked vehicles were but none of them matched but as I was going to walk into the check in, I found the van in the laneway. At this point it was 15 minutes after the scheduled time and during the self check in process, was told to confirm that I found the vehicle, then send in pictures of my drivers license to get verified. Took 5 minutes to verify but during the verification process, a lady walked up to the window as I was sitting in the van and said "You need to get out, I just rented this van". Assuming she was a customer since she was not wearing a uniform, I replied that "I rented this van and am in the check in process on the app." She replied "I rented this van to a customer, you need to go rent another van" so I knew she was an employee. I told the live verification representative on the app that I was being kicked out and will do the check in process at the counter. At the counter, there was some confusion in the system and when the employee (who was excellent) asked for Suzanne's help, she said "The order was cancelled because he REFUSED to verify information with the live chat". Wow, accusing me that I refused to provide this information when she was the one who aggressively kicked me out of the vehicle? When I explained to her what actually happened, Suzanne again said "No, it is because you refused to give your information, that is why the order was cancelled". Sure, I want to rent a van but I'm going to refuse to give information? That makes a lot of sense right? I was tired of dealing with Suzanne, so I let her 'win'. I continued my rental with the employee and the rest of the rental was ok. I don't know how someone decided that Suzanne was qualified to be a manager, but if doesn't even have the skills to speak with a customer without accusing or making assumptions, how is she expected to manage a whole location and its employees? I definitely would hate to work under her. Due to this experience, I will not be going back to this location unless there is action taken to correct this problem.

U-Haul Moving & Storage - selfstorage - Updated October 2026

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