Cancel

Open app

Search

U-Haul

2.1 (65 reviews)
Open 7:00 am - 8:00 pm

Services - U-Haul

Trailer rental

Truck rental

U-Haul Photos

You might also consider

Recommended Reviews - U-Haul

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

I came to this particular U Haul to get a hitch installed on my truck. My appointment was scheduled at 8am and was greeted by JD the store manager, he was professional and polite. A couple of minutes later Justin the Hitch Pro came and took my truck to the hitch install area. JD and Justin went above and beyond to make sure my install went smooth. I read the reviews on this U-Haul dealer and noticed most of the negative reviews are based on people not paying their storage fees or not being responsible for returning equipment on time. I sat at this place for two hours and witnessed JD providing excellent customer service, being patient, listening and being respectful towards alot of rude people. I would definitely recommend this U-Haul to others for all their storage, truck rental and hitch needs.

Wendy L.

Quickest transaction ever! Before I arrived, I did my research online thru the company website and decided I needed 10 of the Medium Boxes (18 1/8" x 18" x 16"). Upon arrival, I was immediately greeted by Dee Dee and she asked me what I wanted. I told her what I needed and then she asked me if I needed anything else. Since I didn't need anything else, she told me my total, I paid, and then she carried the boxes out to my vehicle! Boom! Easy peasy! I was in and out of there within 3 minutes, max!! Overall, I'm really satisfied with the quick transaction, having the products available, and providing good service! Just a tip for those coming here for the first time: * Entrance into the property is on Moreno Valley Plaza (stop light) from Sunnymead Blvd., * Follow the signs that read "Equipment Return" (this takes you around the building), * The store-front will be on your right-hand side past the actual Equipment Return/Check-In.

The customers behind me

See all

3 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 1
Photo of Johnny C.
0
268
113

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Moe B.
120
189
69

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Tracy W.
133
491
609

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 1
Thanks 2
Love this 1
Oh no 0
Photo of Lisa J.
12
13
5

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 24
Thanks 0
Love this 23
Oh no 0
Photo of Richard B.
135
55
49

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Maria B.
2
230
93

6 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 2

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 4
Thanks 0
Love this 5
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Mj J.
0
15
10

7 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of John L.
27
34
2

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

We just stopped in to get our propane tank topped off. They were fast and very friendly.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Sergio R.
286
12
2

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Terrible terrible customer service. No patience very rude. Dee Dee at the front counter is horrible. Never again.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

9 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Shane P.
93
31
23

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of David S.
134
219
424

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - U-Haul

Review Highlights - U-Haul

My appointment was scheduled at 8am and was greeted by JD the store manager, he was professional and polite.

Mentioned in 2 reviews

Read more highlights

You might also consider

Security Public Storage - Self Storage Rental Office in Moreno Valley, CA.

Security Public Storage

(77 reviews)

$$

Great experience. Vincent and Anthony were very helpful and the storage prices are very affordable.read more

I reserved a uhaul truck in Moreno valley Calif on Sunnymead two weeks in advance when I got there…read more that Saturday I was told They didn't have the truck or the trailer I needed to tow my car so they sent me miles away to Riverside after trying to get me to drive 30 miles to Hemet California to pick up a 26 foot truck when I only needed a 24 foot truck when I got to riverside the 26 foot truck was there but there were no keys so Saturday was a bust and I had to pay movers for their wasted time I went back Sunday and discovered they charged my credit card $286 that Saturday so Sunday I didn't have enough left on my card because I had took most out for cash. They said they don't take cash which turned out to be a lie when I called the1- 800 Number so my daughter had to come down there and use her credit card. It took them all day to get me a truck and a trailer so I wasn't able to move Sunday,Monday packed everything up get on the freeway to San Diego 20 minutes later light comes on no gas I have to pull off the freeway me a 70 year old woman driving a 26 foot truck by myself with my car on a trailer to a gas station when I finally get to San Diego I unload the truck take it to the place they told me to,to drop the truck and trailer off at and was told they don't take trucks that big or trailers so I'm given a new address miles away when I dropped off the truck the place was closed I refused to put another drop of gas in that truck and they received their truck in excellent condition like they gave it to me and they had the nerve to charge my daughters card $186 more for late fees and no gas after they assured me, they wouldn't charge her because of the inconvenience they caused me SHAME ON you U-Haul give my daughter here money back I think refusing to accept my cash was a racist move because a white guy before me pay cash and there was no issue but when I wanted to pay cash I was told straight out they don't accept cash until I called the 1-800 number and the lady told them over the phone that's not true but by that time my daughter had come down and paid for me with her credit card because she and her husband were trying to get on a flight to Florida, so they not only inconvenienced me, they inconvenienced my family and then don't wanna man up and take responsibility. I was so tired and fatigued. I couldn't even think straight my sugar and blood pressure was out of control I was so exhausted they're lucky I didn't run into something and tear that damn truck up I was so drained by them and their incompetence GIVE MY DAUGHTER BACK HER MONEY U-Haul

U-Haul - selfstorage - Updated May 2026

Loading...
Loading...
Loading...