Always helpful. Good clean cars. Professional. Is willing to work with you. Great service.read more

l needed to rent a car at the last minute and although they didn't have the small car I needed,…read morethey went way out of their way to help. I am hoping still to rent through them - the customer service is as fantastic as their rates.

I use this location of Ryder at least 30 times a year. It's…read morealways the same....Great!. The trucks are clean and dependable, he service at the counter is fantastic. If you need to rent a truck...this is the place.

I had the best customer service from Colby at the Biddeford office. He went far above and beyond…read morewhat any other car rental office had offered me at a very stressful moment. I had been without a car for 10 days and needed a car to go look at cars to purchase. He got me in a car that fit my needs perfectly. It was the first ray of hope that week so it counted for more than just renting me a car that day. I would highly recommend calling him if you are not getting what you need elsewhere.

From the owner: Rent-A-Wreck offers budget-friendly car rentals in Biddeford on Barra Road near I-95 and downtown…read moreBiddeford. This location provides direct access to Saco and coastal Maine routes. Choose from practical vehicles with simple rental options and dependable service, ideal for commuting, errands, or affordable transportation across southern Maine.

Worst customer service experience of my life. To start, NEVER EVER use budget rental trucks. The…read moretruck quality compared to U-Haul is absolute crap and Budget is significantly more expensive in all aspects, after they slam you with fees of course. I would rather carry my things on my own back than use Budget to rent a truck again. The guy I left the truck with was the absolute rudest person I've ever dealt with. I'm still trying to understand how a company could treat its customers so poorly.

This is a review for the company as a whole. DO NOT USE BUDGET! While saving money is basically in…read morethe title, it will do everything but. The hidden fees they say are "legit" ended up costing DOUBLE what I reserved the truck for. Not to mention the actual truck is crap. The man at the Kittery location was actually a nice guy. Although through our small talk it would have been nice if he told me how to avoid some of these outrageous fees. My advice: stick to uhaul. The original quote might be a little more but the final price will not double. AVOID BUDGET IF YOU ARE ON A BUDGET!

THANK YOU !!!!!!! I truly cannot thank you guys enough for making my special day so perfect. I had…read moreplanned my engagement party and needed tent, table, chairs and table cloths and you guys had everything! I spoke with Kathy who is beyond amazing , she guided me in all the right direction on how many tables I was going to need and the size tent I would need, she was super helpful and patient with me because I was a stress case! The day came and the set up was just perfect, and on time! I cannot thank you guys enough , will definitely be using you guys more often! Thank you thank you thank you !!!!!!!

Poor & insensitive management. I rented 3 tables and some chairs for my daughter's birthday party…read moreover the weekend and knew that the items needed to be delivered back to the store that following Monday. This was a non-issue until my husband (who is a first responder) got ordered into work on Monday with 48 hours notice due to low manpower. For anyone who knows anything about police-work, knows that order-ins are non-negotiable. Since my husband got notified of his order-in after Taylor Rental had closed for the weekend, I wasn't able to call them until first thing Monday morning to explain the situation that we were in. I was home alone with a 1-year-old that day, with no truck or trailer to get the tables and chairs back by myself. I explained this to the management and said that my husband could bring them back first thing Tuesday morning. Instead of being understanding, they chose to charge us $54 (half of the total rental price) for bringing the items back just 12 hours late, due to circumstances completely out of our control. If it had been a weekend day, I'd be more understating as a customer, but it was a Tuesday. They did not need those items. This was just a quick & easy way for them to make $50. They said this is "policy". I work in government contracting, and there is always an exception to any policy- It's called humanity and Taylor Rental does not have any. As a loyal customer for 2 years, I won't be going back. There are so many rental options out there nowadays- Save your money and go somewhere with better and nicer management.