Great place to get your propane tanks filled! It is much cheaper than doing an exchange. The guys…read morewho work here are always curtesy's and do a nice job.

Gas grill tanks filled. Two Rhino tanks @ 4.5 gallons each. Total cost $43 tax included. (So $21.5…read moreeach out the door) Beats exchanging them for a 1/2 full one for $23.0

Wonderful customer service! Everything that I have seen about this facility is very clean, safe…read moreand organized.

Outstanding Customer service. We needed a place after hours on the weekend Called R&B and they came…read morein and took care of everything

Was in an auto accident. They took care of me completely. I'd recommend them to anyone in the area.read more

I was late getting picked up by 37 mins although I made contact on a Saturday because I knew I was…read moredropping my car off on Monday. I was late for a 3pm appointment at the funeral home to make final arrangements for my uncle... then two days later the branch manager left me a voice mail about returning the car I was driving indicating they rented it to someone else.

This is to update my recent review of my rental experience with U-Haul of Cuyahoga Falls. My…read moreoriginal rating was one star, pending a response from Corporate on my complaint about the charges. I heard back today and Corporate has refunded me the total cost ($540), minus the cost of a local, 1 day rental, which is very fair. Many thanks to those involved my making this decision.

I work for one of their competitors. Unfortunately, the car carrier I was promised to be able to…read morerent at my employer fell through. And to make matters worse, I found out a day before I was set to go out of state! I was in a jam. I needed a car carrier. I went to UHaul in Cuyahoga Falls and spoke to the General Manager, Gabby. I walked in wearing my company logo Hoodia. Oops. Gabby and I had a laugh about it. Anyway, I told her about my situation and she happily was able to reserve for me a car hauler. I picked it up the next day and towed my collector car to Pigeon Forge TN for the big car show, the Rod Run. I just wanted to say that Gabby was wonderful and made my situation a lot better! She made my whole rental experience a pleasurable one and highly recommend anyone who is in need of towing equipment to go see Gabby at the Cuyahoga Falls location! And the Area Service Manager Mike was also very helpful to show me how their equipment (vs how ours is) works. Great job by all! ​

I can't understand all the 1-* reviews! this store has everything and usually the prices are lower…read morethan Amazon! my only 'complaint' is the huge size of the store! at 82, the store's size is a challenge!

My wife and I have had an overall positive experience at this Menards, and now that we've been…read morecoming here for a while, we know when to come here and when to go to their competitors. We have found that the pros mostly outweigh the cons. We've saved some money coming here through the years and have almost always found what we've needed for own home repairs and yard maintenance. The store is clean, well organized, and store employees have always been helpful and friendly. I've used the Menards app to see if the store has what I'm looking for and to help me locate items once I've found them. That's very useful. We get a kick out of finding food and drinks there. Couldn't believe we found giardiniera (spicy relish often used on Chicago-style hot dogs) and other items there in a pinch. It's saved us from going to a much busier grocery store. We've rented their pickup truck to bring furniture to our daughter''s new place. That was a good value and rental was a snap. But there are three things that we have found not so great: 1.) Their garden section is hit-or-miss with plants, and sometimes the plants look a bit unhealthy. 2.) I wish product reviews were available on their website and app to help me decide if products I'm considering are good or not. 3.) I think the rebate system is terrible; unless you are spending a lot, sending in a rebate slip to get back 11% on a five dollar item isn't worth the postage stamp, and you aren't always guaranteed that an item has a rebate attached to it-we recently discovered that. Also the 'rebate' is store credit, so not really cash back in your pocket.

I made an online reservation for an upcoming trip to visit family in West Virginia. Three days…read morelater I received an email saying I should call to confirm my rental. When I called, the woman on the phone verified that the driver has insurance and a credit card. I assured her he does. Then she asked where he was traveling to and when i said West Virginia, she said, "Oh... I have a very small fleet of cars and they are old. I don't really like them to go out of state so I don't think I will be able to help you..." Friends... if it seems too good to be true... it is! Don't trust this rental company!!!!!!!!!

Part one of my U-Haul saga…read more Made a 1-way reservation with U-Haul for a move from Akron to Washington DC. U-Haul emailed us on Sunday to say to pick up the truck at a used car lot in South Akron on Monday. Of course, since they told us this on Sunday, and said used car lot was closed. Rather than risk showing up and them not having any supplies, we made a bonus trip to this U-Haul location to pick up some packing materials. So we pull into the parking lot and laying right there on the ground in the parking lot is a dirty mattress with mysterious red stuff all over it. DEFINITELY not what you want to see at a place where you're about to rent a moving truck. Which truck or storage unit did that nasty thing just come out of anyway? Chances that the inside was thoroughly and sufficiently cleaned is not good. Anyway... I'm yet to deal with the used car lot or the drop off location (still TBD). Let's hope the actual move goes more smoothly than the pre-move.

Storage unit #5052 at 237 Fountain St, Akron, OH has been affected by a severe, ongoing rodent…read moreinfestation since 2023, resulting in extensive biohazard contamination and thousands of dollars in personal property loss. Despite years of complaints and formal notifications from 2023 through 2026, U-Haul management has failed to provide an acceptable resolution or adequately remediate the condition. To make matters worse, my locked unit was accessed without my permission or prior notice, and my belongings were moved and disturbed. Photographic evidence clearly documents differences in the condition and arrangement of my belongings, including items that were moved and additional contamination and damage. I did not authorize anyone to enter or disturb my unit. U-Haul management has stated that they do not possess keys to customer units. Nevertheless, my locked unit was accessed. The photographic evidence documents these changes to my property. Local management also assessed an $181 charge while the matter was actively being disputed with Anthony Jones, U-Haul Vice President. I was never provided notice of any lien before access to my unit was denied. I paid the $181 under protest to regain access to my belongings and document their condition. I made repeated efforts to resolve this matter directly with U-Haul, including escalating the matter to U-Haul Legal. Despite those efforts, the matter remains unresolved. Based on my experience, I strongly caution consumers to carefully consider the condition, security, and handling of their belongings before storing property at this location.