My partner and I were guests at the Hôtel des Commandants/Baker in Gaspe, recently.
I have delayed my Yelp Review to give Tetu's management an opportunity to respond. No response was forthcoming. Hence, my email to Tetu's management is copied below.
We had the most unusual and annoying experience of dining in your Hôtel des Commandants/Baker restaurant - TETU - tonight (Sep.22/18).
On reading the menu, my partner and I decided to dine in the restaurant; the following are my criticisms:
1. BAD: We arrived at the restaurant at about 6:00 pm, wanting to reserve a table for 7:00 pm. We were told by the hostess that no reservations would be taken after 6:00 pm. A most unusual and annoying restaurant policy in my experience.
2. GOOD: We decided to dine immediately and were shown to a window table. A most pleasant and helpful waitress started to take our orders.
3. BAD: I wanted to have the whelks (snails) appetiser and was told, the menu had changed and was not as publicized - the whelks were not available!
4. BAD: I then asked about the lobster appetizer and was told that it was out of season and not available; instead, shrimp/prawns could be substituted! Lobster is available all year round in my dining experience.
5. BAD: One paltry bread roll with a small butter pot was served for the two of us. When asked for another roll, we were told there would be an extra charge! How ridiculous is this!!
I shall refrain from further commentary (in public media or otherwise) until I hear from you.
Sincerely,
Lok Lee
PS: I forgot to mention another annoying dining experience: loud, pop, music. The clientele was a mix of family, young and old diners having a Saturday meal together. Conversation was a shouting match against the noisy music - I was not expecting a bar scene for a quiet evening meal.
The food was passable but was certainly spoilt by the above experience. read more