They are ok! Not much for communication, you need a car, you rent it, that's it! The car was…read moredependable. The place looks a little chaotic but actually legit. No complaints!

I hired a van here the other week and unfortunately it had a broken heater and windscreen blower,…read morehowever, after raising the issue with the owner he was genuinely upset and apologetic that i'd had less than an ideal experience. I was given a full refund AND a voucher for a days free hire of another vehicle, which is honestly more than i was expecting, and was the best example of customer service i've had from any company in ages. So all in all, despite some initial problems, the company bent over backwards to put things right, which is a rare thing these days, and is the reason im giving 5 stars. I would definately go back and im sure the next van i get will be fine.

Dial-A-Car is a small local taxi firm that usually serves the Bedlington area but can also be…read morecalled out to surrounding local towns such as Morpeth, Blyth, Cramlington or Ashington. They can also be booked in advance to drive people further distances such as Newcastle. I use the firm frequently locally and have also booked them to get to the city airport. The company can be reached via telephone by the very easy to remember telephone number: Tel: 01670 828888 The office is manned by a helpful staff member who has a polite tone and a clear voice. When you order a taxi the staff member asks for your name and telephone number. They also establish when and where you want to be picked up and where dropped off. The staff member repeats this information to you to avoid mistakes. I have found that the taxis are always on time and they will often beep their horns to alert you of their presence. The actual cars are clean and well looked after. It is a comfortable ride. There are a couple of familiar taxi drivers who will talk to you if you wish to do so. Their manner is polite and cheery. Their driving skills are excellent and you can rest assured in their hands that it is a safe journey. My first choice of taxi cab company in Bedlington.