Flat tyres? Dodgy tyres? Come here for fantastic service. It's cheap, it's quick and they'll have…read moreyou on your way with a smile. Just don't expect too much convresation. A simple "Tyres replacing please" will suffice.

I had high hopes for this garage after deciding to move from my long-term garage to support a…read morelocal, independent business. The initial booking process was professional, and I particularly appreciated the honesty when they called me well in advance to correct a mistake on their initial quote. Unfortunately, this positive start did not last. The main issues began on the day of the MOT and service. A misunderstanding over the 8 am appointment time, which was not clarified in the text reminder I received, meant I arrived later than expected. I am happy to own my part in that delay; however, the reaction I received from one of the mechanics was completely unprofessional. Rather than explaining the situation, he was visibly angry, repeatedly checked his watch, and spoke to me in a condescending tone that made me feel incredibly unwelcome. This is not how any customer should be treated. The most significant failure, however, was the complete breakdown in communication later in the day. After approving necessary repairs, I was left waiting for an update. I received no calls at all towards the end of the day. It was only at 5:30 pm, after the reception and workshop staff had apparently gone home, that another employee fortunately thought to check and call me to say my car was still on the ramp and would not be ready. To be left without my car overnight, with no warning whatsoever from the team responsible, is simply unacceptable. The car was ready the next morning, and the final repair work seems fine. However, even the complimentary car wash was symbolic of the lack of care shown--it was a poor effort that failed to remove simple surface dirt. While the reception staff were friendly and the work was eventually completed, the stressful encounter with the mechanic and the shocking lack of end-of-day communication mean I cannot recommend this garage. A business is only as strong as its weakest link, and unfortunately, the disorganisation and unprofessional attitude here overshadowed any positives.

I've been coming here to get my MOT's done on my car for a few years and have to say I've never had…read moreany issues and it's always been a hassle free, easy experience that comes in a lot cheaper than nearby garages. John is a friendly guy and when I was having problems with the electrics on my car on Saturday, I called up and he was more than happy if I ran it down for him to give it a good looking over. Turned out it was a blown fuse that was easily replaced within 10 minutes and with me fully expecting to pay to have it fixed he gave it to me for free and said no probs. This is the sort of great local business still out there and I'll definitely still keep going here for the great service and great MOT's.