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    Tyler Candle Company

    2.5 (2 reviews)

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    8 years ago

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    9 years ago

    Has anyone read the bottom of the candles??? Says to only burn half way. Burnt my furniture!!!!! And their customer service sucks!

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    Keller Candle - candle burning instructions

    Keller Candle

    3.0(2 reviews)
    0.1 mi

    This was the weirdest most condescending candle experience I've ever had. In old town spring (some…read moresmall area with eateries and shops) tucked away a bit from the road is a small shack. Once you enter it's just one room filled from bottom to top with candles. The owner came out of nowhere after we entered and started talking to us about his candle choices. He had a lot of judgement to give us including how he doesn't use soy candles because they car carcinogenic, and how often people burn their candles wrong and burn their wax wrong. He even tried to give me a paper showing me how to burn my candles saying it was a crime that no other candle shops ever tell their customers how to burn candles. I get that he wants to educate people but when trying to sell product to someone seems like a very strange way to do that. Maybe he should sneak one of these informationals into a gift bag when people purchase. At the very least he needs to stop asking how people burn their candles, then judgmentally telling them that's the wrong way to burn candles, then giving them a flyer on how to do it right. However he did have some rather small candles which he claimed burned for 14 hours or so which if true would be great quality. I did not buy due to the condescension so I cannot attest. Some of the product was very oily and he noted that they were not selling so he's been discounting them just to move product.

    Everyone that I was shopping with bought candles and were very happy with the product and the…read morepricing. There are some amazing scents and they are handmade. Customer service was very good. While not quick,it was personal and friendly. If you're not in a hurry, it is an enjoyable shop. Take your time and enjoy the experience!

    Tyler Candle Company - candlestores - Updated May 2026

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