Erin Moore and Melissa MacFerren really went above and beyond in helping my fiance and I close on…read moreour first home. They answered every question we had, met with us in person to explain concepts we were having a hard time understanding, and even allowed us to make a big last second change to our down payment at the very last minute, causing a lot of extra work for them. They never complained, were always friendly and patient, and just felt so much warmer and friendlier than I ever expected my lender to. I thought loans came from banks, but it turns out, with Erin and Melissa, it comes from warm humans with beating empathetic hearts, who actually care about you and do everything they can to make your experience as pleasant as possible. Oh yeah, and they DEFINITELY know their @#$%... Thanks Erin and Melissa! (And Jennifer too, who we didn't work with much but was also wonderful)!

Erin is a true gem! One of a kind without a doubt! I feel truly blessed to have found such a…read morehelpful person with tremendous knowledge about the lending process! I interviewed about 15 lenders and Erin made an impression I will NEVER forget! She even spent time on Saturday and Sunday helping me!!! She answered every question I had and provided very in-depth answers! She is no doubt an effective communicator, which I always appreciate! Last, but actually most important, her honesty was most appreciated. Integrity is everything to me and she went out of her way to ensure she disclosed every little detail. HIGHLY RECOMMEND ERIN!!! THANK YOU!!!

I have NEVER written a bad review before... but I was SHOCKED by the treatment we received…read more We were referred to Heath Symonds by our realtor. Unfortunately we had a HORRIBLE experience with this guy. We filled out the application online, gave him all of our information. He said he would get back to us. We both noticed he ran our application as well as put a hard hit on our credit scores. So he had our information. He emailed us a pre-qual letter maybe 2 weeks after we had been verified & that was a pain in the butt to get from him. While we were viewing homes with our realtor, she was receiving texts and communication from him. Two weeks had gone by and we kept trying to get ahold of him... He called us once during that time but had no real information for us. Then he said he was having phone issues and gave me his wife's phone number and then said he would call me soon. Do you think I EVER got a call from him? Nope. But yet this whole time he could communicate with our realtor. This was BEYOND frustrating. We had no idea how much we even qualified for? So it was like shooting in the dark while looking for homes. We were like "well I guess we qualify for this much of a home because our realtor is taking us to see the place?". So a month after hardly getting any information from this guy, we decide to go with another lender. I communicate this with him and then he calls me immediately (I guess this is what it takes to finally get ahold of the guy?). I ask him if we could please have some of our information that he ran. He is then rude to me while asking just who exactly this new lender is and laughs at me when I don't quite remember the exact mortgage loan officers name. He agrees to send me our information. Do you think I EVER received ANY INFORMATION from this guy??? He not only made our home buying experience more stressful, he was rude, broke every single promise he made to us and hardly gave us any useful information. You want to be rude & communicate with your coworkers but not with your actual clients? Go ahead. But you're going to lose a lot of business acting this way.

While purchasing a new home in Flagstaff AZ my wife and I decided to use Wallace & Volk. Our…read moreexperience met our high standard of professionalism with a personal touch. Chris and his team handled the demanding and very short closing process without missing a beat. Great experience, professionally exceptional service with no good ol'buddy backdoor BS that goes on in Flagstaff. I highly recommend Chris and his team.

Someone breached my accounts and Mamie Sechrest was so extremely helpful and turned this awful…read moreexperience into something not so awful. She was wonderful! I left the Credit Union in a much better mood than when I walked in. Thank You so much Mamie! Cindy Burson 1/21/2025​

I don't even bank with them but I had an issue with my bank and the helped me right away! amazing…read moreservice!

Brian Woods is absolutely amazing. His attention to detail and his communication skills are…read moreunmatched. I believe that when it come to real estate transactions it is so very important to have the right team working together to make sure things get done correctly and most importantly on time. Having Brian on your side is definatly to start of a good team. Thanks for all you have don Academy and I hope to use you for any Mortgage needs I have in the future.

Jeremy and his team at Academy made our first time home buying process 100% stress free. I…read moreappreciate him always being available to answer any and all questions we had. We absolutely love our new home but if we ever decide to move and buy again, he will be the guy to call! Thank you for everything, Jeremy! You are the best in Flag!!

KAREN IS AMAZING! I…read morecame in today 10 minutes before closing like a jerk and she was KIND, KNOWLEDGEABLE, AND ALL AROUND AMAZING! She helped me understand exactly what I needed to do and took the stress out of the experience! 10/10! THANK YOU

This branch is the slowest branch ever. No one is ever at the drive thru. I have waited there for…read moreten minutes before and wasn't greeted by anyone. Every time I go to deposit my check there is a long line and one or two tellers. They take forever to get through the line of people and sometimes, one of them just leaves or does something on their computer for a good 5-10 minutes while staring at the ever lengthening line of people. We are switching banks.

My realtor told me to use Bill Gow at Lenders Direct and I'm glad I did. Bill was very friendly and…read morethe loan was easy to get. I was a little worried because of what I keep hearing in the news and all but we closed on time and I got a great rate.

From the owner: A tradition of service…read more Founded in 1969, Mission Hills Morggage Bankers is one of the top privately owned mortgage banking firms in the country. We are a direct lender with over 36 branch locations providing loans throughout Washington, Oregon, California & Arizona. Our annual loan production has continually placed us in the top 100 of all mortgage lenders nationwide. It is because of our stability, financial strength and commitment to innovation, Mission Hills Mortgage is recognized as one of the top lenders in the United States.Our company was founded on the simple belief that meeting the needs of our customers through a dedicated, professional staff of mortgage professionals would insure our success. We have continued to build our customer base and our professional staff on this belief.Being committed to this tradition has enabled us to flourish. While refining our commitment to customer service we have established a community of satisfied real estate clients throughout the United States. Our commitment to the simple truth that it is our customers who make us successful has gained us a reputation as one of the leading mortgage bankers.