I called from out of town to sell a house that belonged to my late mother; Adam didn't have…read moreexperience in the neighborhood, so he kindly recommended another realtor, but, when that one didn't come through, Adam took it on for us. The whole process was remarkably pleasant and easy, and he was there to help at every step of the way, keeping me informed about the process of setting an asking price (difficult because there really were no comparable properties) and letting me have as much control over the process as I needed, but also taking the lead in those areas where I knew I needed a lot of help. Adam was personable, respectful, and easy to reach throughout, and it doesn't hurt my opinion any that we wound up getting 22% over asking.

Based on his outstanding reviews, we chose Adam as our real estate agent, and we were not…read moredisappointed. Although we were living across the country and never had the opportunity to meet Adam in person, he handled everything with professionalism and great care. He priced the property appropriately, and it sold after the second showing. He kept us informed every step of the way. He also went the extra mile in keeping in close contact with the tenants that were living on the property. Because we were out of state at the time of the sell, he arranged all of the repairs for us. He always gave us options, offered expert advice, and listened to our thoughts. Without hesitation, I would recommend Adam Benton for all of your real estate needs!

Update to my last review - I have now used Blake and his team to sell the home that I purchased in…read more2015. It was a FABULOUS experience from start to finish and I could not be happier. He and his team made a huge difference in the entire experience as this is not my first home purchase/sale cycle. I highly highly recommend AZ North for their great customer service and level of communication!

Wow! I loved my experience with Blake! He is very responsive and extremely helpful! Super…read moreknowledgeable about so many issues real estate related! I would high recommend him to anybody! Thank you for the great communication Blake!

It was an absolute pleasure working with Justin and his team at JBRE! They made selling our home a…read moresmooth, easy, and worry-free experience from start to finish. They also went above and beyond by helping us find our replacement home, making the entire process so much easier. If you're looking for a professional, knowledgeable, and reliable real estate team that truly takes care of its clients, I highly recommend Justin and the JBRE team. We couldn't have asked for a better experience!

Justin is an outstanding realtor. He goes the extra mile to find your new home. We did not live…read morein the town in which we were buying so he toured homes for us and sent detailed videos and commentary for each home. He is quick to respond and will accommodate your schedule. We highly recommend Justin!

This is an extraordinary team of experienced Real Estate professionals led by Valerie Caro, that…read moreexceeded my expectations in every way, when selling my property. You would be making a mistake by not letting them provide you with a proposal for marketing your property. This alone will show you the level of knowledge this team brings to your real estate needs. The staging of my property, along with an incredible website listing, full of stunning pictures of my property, made the sell immediate. When selling your property, it is critical to have the best possible organization working for you, this is that organization. You must give them a chance to show you what they can do, its easy and free, and i am confident you will choose them. Terrific company.

Working with Valerie and her team has been an amazing experience. From the moment we listed our…read morehome, we were impressed with Valerie's great communication and follow up! They found us a great buyer and we received top dollar for our family home. When we are ready to buy our next home there is no doubt we will call Valerie!

Keith is amazing !!!! Honest friendly and will always do his best to save you $$$$$ !!!! I love…read morethat Keith is a Veteran and is very involved in the Flagstaff community !!! I highly recommend Keith for all your insurance needs !!

Keith made the process of switching insurance to AllState as simple as possible. He talked us…read morethrough exactly what we were getting and couldn't be happier with the results. I would highly recommend him to anyone looking for home or auto insurance. Morgan

I saved a ton of money and was shocked at how much when I switched my insurance to be with them!…read moreI've been with them for years now and both Mary and Laura are an absolute pleasure to work with. A+ in my book. Here's an example of why: There have been many changes in life recently this year, all of which challenging yet accepted. Even more so now with the covid-19 hitting our world with endless hurdles to overcome. I just had a brief conversation to update Mary on the many changes now that things are officially updated. Legally never in my life have I felt someone cared so sincerely. My family never made me feel that level of support I just felt from that short phone conversation. I always appreciate her and Laura truly doing their best for everyone. This is a time when good people are working hard to stay on top of things and trying to help others. These two personify what I believe good businesses should encompass and strive for. I appreciate their level of care and intention, as well as their dedication to their customers.

They have been incredibly helpful and proactive as we needed and changed a variety of policies and…read morecoverages due to moving a few times in a short period of time. I wish all agents would be as kind, helpful, proactive, and smart. We are more than pleased with her service and advice.

New customer. Referred to this office from a friend who highly recommended State Farm. So far, so…read moregood! Professional service and always answers the phone. Got good rates on home and auto. Very helpful and responded quickly on rates as we looked into purchasing a new car. Rex is the best!

Ask 4 Haley Let's talk about life. Cost are going up,…read morecustomer service isn't what it use to be... However Haley is breaking that stigma. Friendly, knowledgeable & caring. Haley went above & beyond- answered any question w/o hesitation, gave me multiple quotes for different coverage types. I had 6mo left on my other insurance company & just needed to add my spouse. Their "off brand" insurance cost more then the "name brand" that State Farm is. I decided that I wanted to be at a place with a person who knows what's she's doing as well as saving me some money. 10/10 will go with Haley every time. So if you're looking for a reliable, knowledgeable & caring person, go with Haley!!

Shane Randall and Marie Dagenais represented us in three transactions in Flagstaff. My wife has…read morebeen an active realtor for 26 years. I have been real investor for 30 years. However, we needed a realtor who is licensed in AZ. to represent us in purchasing property in Flagstaff. We purchased 2 homes and listed the first home we purchased. The third transaction was in August 2025. It was a listing to sell the first home we bought. After 6 months we were not happy with their service. We wanted to cancel our listing with them. Shane Randall and Marie Dagenais said we would have to pay them $1000 to cover their expenses related to that listing. We had never heard of anything like that happening before. They had already made in excess of $50,000 in commissions from the first two purchase transactions. As we felt it was just Shane Randall and Marie Dagenais being greedy. This was so out of the norm of how realtors did business, we thought their broker would cancel the listing without the $1,000 fee. When we contacted their broker, Bret Lamberson, at Russ Lyon Sotheby's International Realty, he was just as greedy as them and said we would have to pay the $1,000 in order to cancel the listing. We paid the $1000 to move on. We really needed to sell the first property and wanted to get a better agency to handle it. On all of our dealings with them, we were very disappointed with their lack of service. We always had to review the paperwork for accuracy and had little contact from them. We also discovered, after the fact, that upon their recommendations we had overpaid for both properties, as well as overpricing the property being sold to sell quickly. We hired a new realtor. He is excellent. He was shocked we were told we would have to pay $1000 to cancel the listing. Just remember that just because a realty office uses Sotheby's, in their name, which might make you think it's a luxury agency, it is just a franchise and what you get depends entirely upon the broker and realtors.

I signed a selling agreement with Shane Randall and Marie Dagenais for my late brother's primary…read morehome and the adjoining land. My experience with both Shane and Marie was aggravating. I repeatedly felt bullied and antagonized by them. I did not feel like I was ever listened to or that my opinions and wishes were valued. At one point, I was contacted by the title agent, who informed me that Shane and Marie had made a mistake on some paperwork and wanted an additional 1% total compensation. The proceeds of this sale were to benefit my late brother's three orphaned children, so I obviously was not okay with this change. I told the title agent no and called Shane and Marie to sort it out. During this phone call, I had to raise my voice to be heard. They stuck to the original compensation agreement at the end of this transaction, but I should never have been put in this position. This is one of many examples where I felt bullied and mistreated by Shane and Marie. When things finally came to a head, we got their broker, Brett Lmaberson, involved in releasing us from our contract. Shane and Marie wanted us to sign a Nondisclosure and nondisparagement clause as terms of termination. Brett Lamberson laughed in my face while explaining why we wouldn't agree to those terms. Overall, my experience with Sotheby's, Shane, and Marie was awful. Shane and Marie made an already very challenging time in my life even more stressful, frustrating, and painful. I would not recommend them to anyone.