This past summer, my family and I went up to Nootka Lodge for our yearly fishing trip, and when we…read morewere about to fly home we found our fish boxes melting! Bruce and his amazing team came to our rescue to ensure our fish were properly sealed, frozen, and ready for transport. Bruce, I know this review has been a long time coming, but I want to thank you and everyone for helping my family in our hour of need and going above and beyond. Appreciate you!

Been shopping here since I moved to CR in the early 90's, always helpful and informative. Family…read moreowned and operated since they opened. My first stop before shopping elsewhere on the island

So their flyer advertises themselves as BassPro/Cabelas, their website does the same thing, they…read moresell many of the same brands including Redhead socks. Yet, when I go to the Cabelas in Nanaimo and explain that the lifetime guarantee merino wool Redhead socks (bought from BassPro in Tsawwassen that Cabelas sells as well) have holes in them and I want to exchange them. The customer service rep??? says, They cannot be exchanged here." I ask, "Why not?" The customer service??? person responds "Do you have a receipt?" I say "They are a BassPro/Cabelas brand with a lifetime guarantee, with a simply exchange them policy and no receipt is required. Have you heard of these socks?" Her response, "Yes, you can't exchange them here" I ask, "Are you suggesting that to replace the socks you have in stock and your parent company BassPro guarantees for life can only be exchanged if I get on a ferry(2 hrs each way and approx. $75 each way) and then go to the BassPro in Tsawwassen?" " That is the only way to exchange these socks?" "During Covid when only essential travel restrictions are in place?" She says "Yes" I guess the bar is set pretty low to get a customer service position with this organization

Ordered a scope on line (50% off). Order was delivered 4 days later. But then they charge me twice!…read moreCalled customer service who was less than considerate. He commented that I might have missed the deadline for the discount so I had to "convince" him with the email receipt that was sent to me well in advance of the deadline. He then processed a refund. It's now 10 days later and still no refund. Went to the Nanaimo store to return the item but can't even do that as my "refund" is in the system and until it is complete they cannot do anything. So Cabela's is quick to collect your money but frustratingly slow to refund . . . even when they know it's their fault. Sham!

Great business folks with an indispensable agricultural product. Smart Net Systems provides nets…read moreand tools for everything from keeping deer out of your yard, to trawling shrimp, to catching golf balls on the range, to growing seedless oranges in Florida.

From the owner: At Smartnet Systems in Comox, we offer marketing and sales and manufacturing of netting products…read more Our services are available to the following industries: agriculture, marine, aquaculture, industrial and golf and sports. To learn more, contact us for further details.

I ordered a Brutus plus 40 crab puller from a vendor in Oregon. When it arrived the arm had a…read moreslight defect. After discussing with the store I received a call from the company directly the same day. A woman asked me some questions and promised to send a replacement part out ASAP. A few days later it arrived and works great. No hassles. Thanks for the great customer support! Highly recommended.

A very very nice clothing and skater store with good customer service.read more

From the owner: Since opening in 2001 we have been proudly serving the Comox Valley with pride. We have something…read morefor everyone, women, men, and kids. Whether you're looking for a new board, repairs or a new outfit we got it all.

My family had our most productive day of fishing EVER! We caught our Spring salmon limit in less an…read morehour and then we caught rock cod. Our guide Ron was very knowledgeable and friendly with 35 years of charter experience. The 25' Commander boat was clean and comfortable. The owner Kathy was able to accommodate us last minute on our last day at Campbell River. This was our first visit to this great town. We'll definitely come again. Maybe next time we'll try halibut fishing and set traps for crab and prawns!

From the owner: Guided salt water fishing charters in the Campbell River, British Columbia area. We have very…read morecomfortable 24 foot covered cruiser style boats with warm cabins, table with bench seating and marine toilet inside and seating on the fish deck. Our guides have many years of local fishing experience. We have top of the line electronics, tackle, and gear.