DO NOT UNDER ANY CIRCUMSTANCES RELY ON THIS COMPANY TO DO ANY WORK FOR YOU UNLESS YOU WANT THE RUN AROUND. ROCCO IS A CON MAN. HE TALKS A GOOD GAME, BUT DOESN'T DELIVER ON HIS PROMISES.
I hired this person to come repipe my mobile home and repair damage from leaky pipes in 2 bathrooms, my baby's nursery, and the kitchen. I am 8 months pregnant and am on a bit of a tight schedule, but Rocco assured me he could have the re piping done in about a week. Rocco promised to come to my home for 3 days to get a list together of the supplies he would need and once he finally did show up late in the afternoon of the third day, he asked for a deposit of $3000 to obtain said supplies which I paid. He dropped off a shower stall and some piping, a bit of used plywood and used drywall (it had obviously been used in prior projects due to the cuts) and promised to be back later in the day with more supplies. That evening, he texted me claiming that he would be at my house at 10 am to begin work. He didn't show up until almost 2 pm citing an excuse about a tail light being out on his truck. He did begin demolition in my kids bathroom at this time. He told me he would be back at 10 am the next day to continue the work. After almost a week and more excuses as to why he couldn't get here to do the work, i began to give up on my bathroom getting done. It is still in shambles from where he did tear out the tub, toilet, and floor under the tub.
When he finally did come back to my house, he offered to re level it for another $1053 which I paid for and he did complete that job, minus putting my skirting back in place on the back of the house. Rocco promised that he would be back to resume working in my bathroom the next day, yet never called or showed up. Since it was now the weekend, I figured I'd give him until Monday to get back with me. By Monday afternoon I still hadn't heard from him and upon attempting to call his phone went straight to voicemail for the duration of the day. Rocco has yet to respond to the voicemails or text messages I have left him. I want my money back so I can hire someone who will actually get this job done. I am on a limited time schedule with a baby on the way and need to get that side of my house done at the very least so that she will not be exposed to the mold and rot left behind from the water damage.
Zero stars for this company from me. read more