We had a great experience with ProTile & Marble and highly recommend this company…read more We were in the market for about 6 Months to have our shower stall in our master bathroom redone, it was about 20 yrs old and starting to leak, tiles were falling out, and generally just looked gross. We called several bathroom remodelers and got the run around a lot, this one only did plastic surround installs, that one seemed sketchy, etc. we had reluctantly settled on one, but every time we called we had to play phone tag with the coordinator and he wouldn't leave messages with any details just "hi, this is ____, call me back". They were asking for several thousand dollars for the work, but we didn't have a warm fuzzy feeling about the product we were going to get. In frustration, five days before starting work with that company we called Pro Tile just to make sure we were getting a good price. Chris came out the same day, walked through our concerns and heard our vision for the lay out. We told him we had a quote and just wanted to see where we were at. He told us he would draft something up and have it back to us the following day. From our previous experience with the other companies we didn't expect him to come through quickly. We were wrong. Chris came through with a detailed quote in under 12 hours. We were so surprised by his attention to detail we immediately dropped the other company even though Pro Tile came in with a higher quote. When we reviewed the quote to get started there was a misunderstanding on my part (I thought Tile was included in the quote) and Chris made it right on the spot. Demolition of the old shower started the following week, and progressed at a steady rate until we had to wait for the custom glass to come in. There was a lull in work for a couple of weeks as we waited on the glass and total work time took about 5.5 weeks. Though out the process the workers had access to our house, which initially I was hesitant about but as I met the ProTile employees and sub-contractors I realized that Chris does his due diligence in hiring quality employees. Everyone who came to our house was very personable and professional. Chris was in touch with us through out the entire project and updated us daily. If we had any issues or concerns he addressed them within 24 hours. We are very happy with the final product. We cannot recommend Pro Tile & Marble enough. We will definitely go through them in the future to see if they can help us on any project we have.

Pro-Tile & Marble completed two projects in my home and did a wonderful job! Extremely professional…read moreand courteous-- both projects were completed on time & came in at orig estimate. Very happy with the work, they really went above and beyond!

TLDR: I would not recommend them based on the terrible workmanship and unprofessionalism. They have…read moreno respect for their clients. I got multiple second opinions and they were shocked at Franks "work", quoted me over $7K to fix and re-do it all. Apparently they deleted their google profile because they had so many bad reviews coming in so I will post my review here too. Very shady behavior! I originally left a 1-star review and was quickly contacted by Frank's partner, Robert L. He claimed my review was unfair because I didn't allow them a chance to fix the issues. Despite giving them a second chance, they failed again. I was left on read and to make matters worse, someone from their team texted me, calling me "beautiful," making me uncomfortable. Lack of Research and Initial Red Flags: I take responsibility for not researching this company thoroughly. The warning signs were there, and I should have trusted my instincts. I still don't know if they're licensed or insured since I couldn't find them on sunbiz.org. They ask for 50% upfront -- something other contractors later told me is a major red flag. Communication Issues: This company's communication is awful. Their excuses? "We're busy. We have many projects." A quick text takes seconds, especially after taking a large upfront payment. On day 2, they no-called, no-showed without notice, leaving us confused. My husband contacted Frank, who said he was at urgent care with his son due to asthma. I later learned from other upset clients that he used the same excuse with them. Emergencies happen, but failing to notify clients is unacceptable. No showing, and arriving later than promised is the norm for them. A late start is one thing; poor communication is another. During prep their workers moved our belongings without supervision, leading to broken items (magnets, knick-knacks, houseplants) and missing ones - our bathroom vent disappeared and was never reinstalled. We had to buy a new one. They never told us about the damage or missing items until we confronted them. Unprofessional & Suspicious Behavior: I came home to find an empty cookie wrapper from my pantry on the floor -- someone ate my food. Our garden hose, which they used vanished from my home. After my husband texted Frank, demanding its return, the hose reappeared the next day but no explanation why they took my property with them. They also used our step stool, left it covered in paint, and didn't clean it. Lack of Transparency: The contract lacked key details -- no start or end dates, not even an estimated timeline. We were verbally told to leave our home for 2 nights, I knew that wasn't enough time, but we ended up displaced for six days. That would have been fine if they provided updates so I could plan for my dog and job. Any attempt to get updates was met with vague, unhelpful responses. They promised to repair and fill holes per the contract, but that was NOT the case. Terrible Workmanship: I am embarrassed by the results. Multiple professionals told me it looks like a beginner's work. There was paint and debris on our $3,000 couch, on my father-in-law's guitar, on our living room TV, and on our walls throughout the house. The job looks rushed -- globs of knockdown texture, rough patches, and visible popcorn texture remain. Light fixtures were installed incorrectly, creating more work for us. Final Results: This experience was a nightmare -- broken items, poor workmanship, and unprofessional behavior. Learn from my mistake: YOU GET WHAT YOU PAY FOR. I DO NOT RECOMMEND THIS COMPANY. We tried to give them the benefit of the doubt, we paid on time and were understanding, yet we were the ones screwed over. Giving them a second chance, I knew I was wasting my time. They play the victim but if they truly cared, they would have done the job right the first time -- or at least shown genuine effort and respect for their clients.

Do not make the same mistake I did. You can see the major…read moreissues in my screenshot; constantly late, leaving windows as well as my door open, leaving my hose running, and using my household cleaning equipment (mop, broom, and vacuum) They claim to have removed all of the tape but I'm still putting noticeable sized pieces off of my walls, and a vent cover is missing in my dining room. My pantry was not painted after priming, in which the partner, Robert, saw as he was the one to place the door to be reinstalled. I brought up the paint peeling and he said "there's nothing you can really do about it, you'll just have to repaint." My indoor broom was left outside as well as my indoor doormat. Drinks and black&milds were left outside my front door when they left, and 8 trash bags and 2 buckets sat in my yard for over 36 hours. He claimed to be there the last day out of "the kindness of his heart" when in reality it's because I had already paid. Not worth the money I paid, not worth the time I was displaced from my home, not worth the stress of missing work as an active duty military member because they couldn't keep up with their punctuality. I was told to let them know if there were any other issues but I rather handle it myself at this point than deal with them 1. Not answering the phone, 2. Not showing up on time, and 3. Not completing the job I hired them for. If you're looking for professionalism and quality, move around.

Prompt, professional and fair pricing. Provided before and…read moreafter pictures as requested.

I had a pocket door repaired. Feliks replied to my quote request within minutes and was available…read morethe next day. He completed the job quickly, was professional, and fairly priced. I plan to use him for future needs

Spring clean up was budget friendly in Murray Hill area of Jax. Fast, responsive, professional,…read morewill use again.

Very responsive & able to work around my schedule. Jordan was great, even going out in search of an…read moreuncommon part needed. Great professionals throughout the job; definitely would recommend

Ben is prompt, honest, and highly communicative. After assessing my floors, he explained that they…read morewere still in overall great condition and only needed a few nails in certain areas to eliminate some minor squeaking. He even took care of it at no charge. If you're looking for someone trustworthy, fair, and knowledgeable for your flooring needs, I highly recommend Ben.

I used Ben and Ed several time to refinish floors. Highly recommend! They arrive when they say,…read morefinish on time and reasonable prices. They removed and replaced boards that were damaged and made the floors look brand new again. I think the beautiful floors helped sell my property. Would definitely use them again. They also repaired and refinished parquet floors at 4333 Davinci Ave. Removed carpet in the bedrooms and did a great job on installing vynal flooring throughout. Experienced and it showed. Euclid Partners LLC

Terrible experience! I was supposed to get a team for a week to completely paint the exterior of my…read morehome. Instead I got 1 man for 3 days. Isaac was ready for payment without a walkthrough. When I showed him overspray, things painted wrong color, sloppy paint, personal belongings painted on, grass and mulch glued to the house without prior prep, 6 new screens in lanai ruined, paint on new pool equipment, crooked lines, unpainted items, our new blower used without permission and covered in paint, trash left behind....he said he thought it was a pretty good job and wanted to send the same guy out. I refused. He then sent a crew of 4 who worked all day. I still have overspray, front door is two different textures, crooked lines, unpainted items.....Terrible company- Terrible service Terrible quality

Isaac and his team was very professional and fast, I did kinda felt bad for two of his workers cuz…read morewhen they started pressure washing my house it started raining on them day one day two there about 5 or 6 of them and they did an amazing job. for the price in my opinion. Thank you.... g knight

We had hurricane damage across our ceiling that was repaired incorrectly by a company scheduled…read morethrough our insurance company. Thought we would have to live with the horrible job but decided to call Mr Drywall to see what could be done to make it less noticeable. He was prompt, very honest and gave us an estimate that we considered more than fair. He promised us that he could make it look 95% better. He returned as scheduled with Shaun (his great assistant) and in two days they had sealed off the area, cut out the damaged ceiling, installed new drywall, textured the new ceiling to match the rest perfectly, matched the existing ceiling color, painted the area, and cleaned up every speck of dust. He and Shaun were amazing and deserve a 100 star review. He was wrong though, he did not make it look 95% better, he made it 100% better! We are beyond satisfied and pleased and would highly recommend Mr Drywall! He is THE BEST!

Greg did a great job! He worked around my difficult and his booked up schedule to fit my small job…read morein and did a great job with the ceiling patch I needed. Price was on the higher side but you pay for what you get. He is professional, punctual, efficient and a quality craftsman. In addition, he provided me an emailed quote prior to our scheduling the work which was hard to get from most of the contractors I reached out to (another review stated he wouldn't do that).

CW put in our luxury vinyl planks a few years ago throughout our entire house. Obviously it changed…read morethe entire feeling of the house. A few years later it appears we had water damage to one small area not far from the kitchen. CW brought back his wonderful team and managed to perfectly replace the few problem planks. It was amazing. We have the same comments as Linda from last fall. Their work, attitude and skill are absolutely AMAZING. And they are AMAZING PEOPLE. Do not look any further than Coastal Flooring for excellence in customer service and beautification to your home. In fact, we think it is critical to get advise before laying any floor because they know flooring better than any salesperson you will run ingot

We called between 10-12 professional companies (including Chatgpt recommendations) regarding the…read morereplacement of tongue & groove vinyl planks in our kitchen. There was damage planks in different areas in our kitchen. Along came CW with Coastal Flooring explaining how he & his crew would do the job and maybe would not have to put a threshold in the doorway. CW & his crew of 2 arrived around 8:30 a.m. and around 2 hours later the job was finished to perfection! All I could say is INCREDIBLE!! Words can't do justice in describing the excellent customer we received from start to finish. No threshold needed and the job was a 10+. Thank you Coastal Flooring & I will make sure all my friend know where to go for installation and/or repairs with there flooring. Forgot to share his price was the best of all the companies that came out to look at the job to give me & estimate for the job.