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Two Point Five Drycleaners

1.0 (1 review)

Services - Two Point Five Drycleaners

Dry cleaning

Stain treatment

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3 years ago

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New Era Alterations, Dry Cleaning & Shoe Repair

New Era Alterations, Dry Cleaning & Shoe Repair

(20 reviews)

11/6 edit: yes when i initially saw the damage i was asked over the phone to bring it back, i told…read morethem i would AFTER speaking to a manager first. I still had another garment with them and when i went to pick it up i just didn't have the damaged garment with me. I never refused, he's lying. I said i needed to understand the process and what they would do (I'm nervous about it getting further damage) but he kept repeating that i refused to bring it back which never was the case. When i spoke to him he referred to using other chemicals to determine the cause of the issue and I'm not necessarily keen on them doing stuff i don't understand at this point. He wanted to overtalk me and not listen. Thats why i don't feel comfortable anymore. Why wouldn't i bring it back if that's how i get made whole? He's not making sense. I feel completely let down by these guys after using them exclusively for at least 4 years. They didn't call me back for 2 weeks after damaging a very expensive garment, insinuated that I'm making it up, and accused me of refusing to bring it back. I would've had no problem doing so had i understood the process/remedy but i don't really want them messing up my stuff even more. When talking to Brett about my apprehensions , he was very dismissive and unprofessional. He even stopped listening and it turned into a confrontation bc he would laugh at me while I'm talking as if my situation is funny. I don't feel comfortable working with him/them anymore. Since he said he doesn't care about my review, here it is.

Old time, friendly, priced right. Receive text…read morenotification when it was ready for pick up

Craft Dry Cleaners

Craft Dry Cleaners

(7 reviews)

$$

I've been going here for years. They always do a great job. Friendly staff. Can turn it around…read morequick too.

I just moved to Winston and needed a dress dry cleaned to wear going out one night. Had no clue…read morewhere to go so I read reviews on this place and decided to take a chance with my dress and a couple T-shirt's with stains and some ugh boots cleaned. Idk about the other locations, but the one on South main is the worst!!!! I wish I could give this place NO stars. I picked up my dress the day I was gonna wear it out, got home and got ready to put it on when I noticed a NEW stain on the dress!! I was so angry because it was so noticeable and I couldn't get it out when I had planned on that dress and a fun night when I had to scramble to find a plan B. I decided to just take it elsewhere to be cleaned. They called me a week later to lmk that my ugh boots were ready, (they charge $30 to clean them) ummmm, it didn't even look like they touched them! I said something about it and they said they didn't want to go too far down in the suede so that's all they could do. I didn't accept that and gave them the ok to try again because I wasn't going to pay that much for nothing. So then a couple weeks later when I open the bag of my clothes to wear one of the shirts, it STILL had the red stains on them! I took them back to complain and the lady just kept saying it wasn't her fault, that she just worked behind the counter. Ok, idc who's fault it is, let's make it right. I mean c'mon, so she said she'd get it taken care of. Came back when they called (uggs we're fine) but the stains on the yellow shirts have bleached out marks from them attempting to get the red out. I brought this to their attention and all they said was that red was the hardest to come out and that's why they didn't want to bleach it out the first time. Ok, soooooo, you weren't gonna tell me that?? I never got compensated for any of this which was all close to $100. Worst customer service, cleaners ever!!!! I will never go back. Dont spend/lose your money at this terrible place.

Two Point Five Drycleaners - dryclean - Updated May 2026

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