I've been going here for years. They always do a great job. Friendly staff. Can turn it around quick too.

I just moved to Winston and needed a dress dry cleaned to wear going out one night. Had no clue where to go so I read reviews on this place and decided to take a chance with my dress and a couple T-shirt's with stains and some ugh boots cleaned. Idk about the other locations, but the one on South main is the worst!!!! I wish I could give this place NO stars. I picked up my dress the day I was gonna wear it out, got home and got ready to put it on when I noticed a NEW stain on the dress!! I was so angry because it was so noticeable and I couldn't get it out when I had planned on that dress and a fun night when I had to scramble to find a plan B. I decided to just take it elsewhere to be cleaned. They called me a week later to lmk that my ugh boots were ready, (they charge $30 to clean them) ummmm, it didn't even look like they touched them! I said something about it and they said they didn't want to go too far down in the suede so that's all they could do. I didn't accept that and gave them the ok to try again because I wasn't going to pay that much for nothing. So then a couple weeks later when I open the bag of my clothes to wear one of the shirts, it STILL had the red stains on them! I took them back to complain and the lady just kept saying it wasn't her fault, that she just worked behind the counter. Ok, idc who's fault it is, let's make it right. I mean c'mon, so she said she'd get it taken care of. Came back when they called (uggs we're fine) but the stains on the yellow shirts have bleached out marks from them attempting to get the red out. I brought this to their attention and all they said was that red was the hardest to come out and that's why they didn't want to bleach it out the first time. Ok, soooooo, you weren't gonna tell me that?? I never got compensated for any of this which was all close to $100. Worst customer service, cleaners ever!!!! I will never go back. Dont spend/lose your money at this terrible place. read more

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I brought a pair of expensive velvet drapes to be dry cleaned, they weren't refused because of their condition because there was nothing wrong with their condition. They hadn't even been hanging in a window, they were hanging in a cornice over my bed. They had little chance of being soiled or stained because they draped behind the headboard. When I picked them up one panel was fine but the other, for all intents and purposes, was ruined. I could tell it had gotten wet because you could see when they hung them to dry, the water had flowed down to the bottom creating a waterline. I brought them back to be done again and they came back worse. There were stains that weren't there before and in one place they tried to remove some thing and it ended up just being smudged stain, looking even worse. When I communicated my concerns with the owner he blamed the stains on me and every other force of nature he could think of.....the sun, the air climate in the house, you name it. There was never an inkling of an apology from the owner and he scoffed when I asked if he didn't have insurance for this sort of thing. I guess if he had said he was sorry it may have seemed like he was taking some sort of responsibility and I don't think he would have done that for any thing. So bring your things there but if you're bringing any thing of value, I would video every inch if it for your own insurance. read more

Best dry cleaners in Winston. Would definitely recommend. Fast and reliable and great customer service.

I had a very positive experience at this establishment. They are locally owned, and the employees are very sincere and friendly. I had a skirt repaired and altered- they finished in one day, and it cost less than $10. I can't speak for their dry cleaning service, but if it's anything like the repairs and alterations you will not be sorry. read more

I have been using the Lewisville location for years. Great customer service. I like my shirts super heavy starch & they consistently get it for me. I have been to many other cleaners who can't seem to grasp this. Just recently had drapes done excellent job. read more

If I could give a negative rating, I would. I have had two bad experiences. The first was when they cleaned a silk blouse that was not very old; it came back with the elastic all crumbly and of course, the label in the shirt was cut out! My second experience was with a comforter. I went to pick it up and it had not only NOT been cleaned (they said they did it twice) because it still had some litter dust on it from our cats and hair, but they damaged it with circles from cleaning fluid. They tried to blame it on us saying it was sweat stains (but it was in the middle of the comforter and we sleep with another blanket on top if it to boot, and wanted permission to wash it normally when the label says dry clean only. I think not! That would totally void any recourse with them by having my permission to wash it and have it ruined even more. DO NOT go to any Craft Cleaners in the Winston Salem/King area in my opinion; same owner and they could have cared less and did not want to credit me the cost of the cleaning! read more