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    Two Maids - Pewaukee

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    10 months ago

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    5 years ago

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    Molly Maid of Lake Country

    Molly Maid of Lake Country

    (9 reviews)

    I scheduled a deep clean with Molly Maid before starting recurring service and was very clear about…read moreexpectations during the walkthrough with the owner -- I wanted a true deep clean including baseboards, vents, fixtures, and switches. Three cleaners came for about two hours, which seemed unrealistic for that scope. While some areas were done well (showers, oven, countertops), many others were missed. Baseboards -- which were specifically discussed during the walkthrough -- weren't scrubbed, several fixtures and vents weren't touched, light switches were still dirty, and the floors were mopped without being vacuumed first, leaving dog hair pushed into corners. After I reached out, the owner did send a crew back, which I appreciated, but many of the same issues remained. When I decided not to continue service, the owner's response was dismissive and defensive -- rather than taking accountability, he suggested our expectations were unrealistic and minimized the issues we pointed out which was especially odd since we had done a walk through together and some of the things he pointed out as areas they would clean were areas that were eventually missed by his own crew. Some effort was made, but the service did not meet the standards promised for a deep clean, and the owner's attitude afterward made the experience even more disappointing.

    The cleaners were nice, but they missed areas every week didn't check their work to make sure it…read morewas done properly (floor corner). Be careful of the quote as it is wrong . At the time of our contract getting signed I was told 1-1.5 hrs. When I called today to cancel. I was told that my house takes a little over an hour and the price I pay barely covers it (even thought the quote said 1-1.5 hrs). Larry was very rude to me and made excuses for the poor cleaning. They missed spots that should have been easy to clean (was told that my house requires more time since it is harder to clean than most of the houses they clean). So be careful if you decide to use them.

    Sparkly Cleaning Service - Sparkly House Cleaning Milwaukee

    Sparkly Cleaning Service

    (53 reviews)

    Walker's Point

    I can't say enough wonderful things about Sparkly! They are thorough, efficient and friendly…read more Scheduling is always easy and I have had nothing but positive experiences. My house is always SPARKLY clean when done!

    I reached out to Sparkly Cleaning Service after searching for a company to provide regular cleaning…read morefor my home. I live with my partner, and we do not have any children or pets. After initially contacting them, they asked me to send pictures of my home so they could evaluate the cost of the service. Following several exchanges via email and phone, they scheduled a team of two cleaners to come to my home for an initial cleaning, which was intended to be repeated bi-weekly. When the team arrived, their demeanor felt uncomfortable from the beginning. They seemed somewhat cold and distant, and I felt as though they were looking down on me. While my home certainly needed routine cleaning, such as vacuuming and dusting - it was not cluttered or excessively dirty. There were no conditions that could reasonably be described as hazardous or unsanitary. I asked the team to use my personal vacuum cleaner rather than one brought from other homes, as I prefer not to use equipment that may have been used in houses with pets or children. I also have a high-quality vacuum cleaner that works very well. They agreed and began cleaning, though their reserved behavior continued. At first, I assumed they were simply quiet or reserved by nature. However, the situation changed when one of the cleaners entered my bedroom and saw a photograph of my stepdaughter, who is Black. For context, I am Asian. After seeing the photograph, the cleaner suddenly said, "I can't deal with this. I can't do this." When I asked what she meant and requested clarification, she simply said, "All of this," and walked out of my home. Shortly afterward, I received a call from Jennifer from the company, who said, "I'm so sorry, it didn't work out. This is more than we were expecting." Because the cleaning was not completed, I asked about the charges, and they assured me that I would not be billed. The behavior of the cleaning team was shocking and deeply upsetting. I left the interaction feeling as though I had somehow done something wrong, even though I had done nothing inappropriate. After this experience, I contacted Two Maids, and Ivette coordinated a team to come to my home. Their team was kind, professional, and welcoming from the moment they arrived. They had no issues using my vacuum cleaner, in fact, they complimented it. They cleaned my home thoroughly from top to bottom. I was extremely pleased with their service. Based on my experience, I would recommend Two Maids over Sparkle Cleaning Service.

    Two Maids - Pewaukee - homecleaning - Updated May 2026

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