The girl who helped me was named Megan and she was extremely helpful,professional and very…read morefriendly. They have a great return policy compared to other stores, and she gave some coupons! :)

The store opens at 10am. It's currently 1026am and the doors are locked and no one is here.read more

Great little boutique in a historic building in small-town Decatur's town square. Excellent,…read morefriendly customer service. Great selection of fashionable women's clothing including some for taller women, which made the wife happy. They have a good selection of clothing made in the USA. Hope they'll start advertising this in their window displays, putting these items in one area and clearly marking it. My wife and I want to support American industry, and that's often our deciding factor.

Looking for yet another Rare/hard to find shoe store in the DFW area and this one popped up near…read moreme! We've driven all through Dallas and even all the way to San Antonio to find the rare sneakers and this amazing store was within 5 miles of my home! A definite hidden gem. A good amount of "Rare" to choose from... from kids to adult. They also have regular getting around town shoes and clothing galore! Very impressed and plan to go back soon to check on more options when they drop! Employees are SUPER NICE and welcoming! Family atmosphere. Thanks guys!

Super nice shop! Good variety plus the guy who checked us out was really nice and friendly…read more Definitely recommend!

I usually buy my kids (3 & 4) shoes here. Their selection is really crappy for toddlers and it's…read morepretty frustrating finding sizes. I give this place 1 star if you're going for toddler shoes. 3 stars because last time I went, I found a pair of NON RAINBOW/NORMAL brooks running shoes for myself for like $80, then got some gray neutral adidas for half off. I felt like I hit the jackpot.

At least 20 minutes late opening store. We stood outside and watched the girl that was late for 10…read moreminutes trybto get register ready. Never acknowledged us. Smh

This isn't a store. It's a whole attraction in itself!…read more Walking into the Scheels at Grandscape felt less like "running errands" and more like entering a Texas-sized amusement park that also sells everything you could ever need. This place is huge--two floors of sporting goods wonderland with a giant fish tank arch on the first floor! There are tons of Texas and Dallas Cowboys-themed photo ops, a literal Ferris wheel inside the store, and a massive café with food options, beef jerky bar, and tons of fudge and candied nuts. Bonus points for the staff--everyone I came across was genuinely kind, helpful, and seemed genuinely happy to be there :)

Whoever runs this store needs to find whoever is the midnight shift leader at the local Long John…read moreSilvers and hire them to run the gun department because, good God, that would be a massive improvement. After waiting for 20 minutes with my drivers license, credit card and social security card visibly in my hand I had a lady cut me off in line. Man behind the counter sees it, I let it slide...and then when she's done the cashier takes another guy who had been there 30 seconds. Now I am pissed, but also fascinated at the incompetence I am witnessing. Out of boredom and curiosity I wait for the bald dilbert at the other cashier station to finally finish checking someone out, after 25 minutes, so I step forward. 3-4 minutes go by and he doesn't acknowledge my presence. Then he calls out the name of someone without even looking at me and proceeds to get into a lengthy conversation and I am back at square 1. 30 minutes, made it to the front, no acknowledgment of my existence. All of you people are not qualified to take change at a toll road. The savings on the firearms does not make up for the nonexistent customer service and lack of common sense that is hovering over this entire department. All of you suck at life.

Horrible customer service. I was in store for 30 mins, the lady working there didn't ask me if I…read moreneeded help at all. Older lady and her grandson walk in and she asked them within 5 mins of them arriving. Guess she did want to make a sell.

Clean store... great sales... nice staff!! Very friendly…read moregirl waited on us helping us pick the perfect shoes for the occasion.

You know what they say? Location, Location, Location!…read moreI can roll up and get fresh kicks at the Shoe Dept on my way to nosh on my daily 5er of chalupas! What could be better?! Hell, I'm feeling so good from the service I got at Shoe Dept, I'm gonna get a grilled crunch wrap too! Add nacho cheese???! What do you think?! no. i'm lactose intolerant.

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

I went to this store and was having a hard time because of the shipping company that they use for…read moredeliveries and was assisted by a gentlemen there named Anthony. HE WAS WONDERFUL. He took his time assisting me was VERY courteous and friendly. He made me STILL want to shop there even after all the other stuff that had happened. I am not sure how long he has been there but he most definitely needs a raise. I also want to add that when I originally ordered the shoes he was the salesperson that assisted me and when I came back in he recognized me spoke and really made me feel welcomed even though I was coming in to gripe.

Always great deals and styles In the store. Tammy and Maleny are the best help I've ever had. They…read moreboth knew what they were talking about and know their products!! I'll always come here to purchase my shoes!!!