1. Twisted Trucking

0

Madison, OH

Twisted Trucking

5.0 (2 reviews)
Open • Open 24 hours

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Services - Twisted Trucking

Trailer repair

Commercial truck repair

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2 years ago

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3 years ago

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JTI-Johns Trailer - Now a properly sealed plug no longer exposed to weather and corrison.

JTI-Johns Trailer

(12 reviews)

I purchased a Blue Ox weight distribution hitch recently. As it turned out, it was defective. They…read moreimmediately called Blue Ox and solved the problem. They would not let me take my camper on the road until the hitch was replaced. Even let me part it there while we waited for the parts to arrive. They even helped me level my camper and properly adjust the hitch so I could tow safety. Can't say enough good things!

The counter and parts personnel were very friendly and professional but it is a very poorly managed…read morebusiness which in turn rolls over to the customer. I was very disappointed that my boat trailer upgrades were not completed within the agreed time frame even though management assured me it would be. It took well over a month with no communication or follow through unless I initiated it. I even went there in person to move things along and confirm what I was being told because I felt like I was getting my chain jerked in addition to the poor quality to detail. I regret bringing my trailer to this poorly managed facility and LACK of attention to detail on behalf of the service dept. Now let's talk safety and longevity of this $2,000 + complete trailer upgrade Brake line which was ran through the rail and exit hole was metal to metal with no protected grommet. Improperly greased bearings. I used an entire tube of bearing grease on all four bearings to properly grease them. Open exposed trailer plug to weather elements Two of the 4 bearing dust covers blew off on the way home. The main support bracket for the leaf springs was completely missing a nut. All these things I had to fix or do properly myself. Slow down and pay attention to what the hell you're doing. You guys are gonna get someone injured or killed. Heads would ROLL if I was the owner of this place!

Twisted Trucking - trailerrepair - Updated October 2026

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