The staff was very rude. We were trying on stuff to buy and told us we weren't allowed. If I could…read moregive this place zero stars I would. I do not recommend going.

The Superior Finish has been a joy to work with for reupholstering my wicker cushions. They always…read moregreeted me with a smile and all I asked for they delivered beautifully. Carol and her workroom do exemplary work and I would HIGHLY recommend them to anybody. I felt like they are now friends and I can continue to trust them with any future work.

This shop does excellent work! They have a lovely selection of fabrics in stock and of course…read morehundreds more to special order. They opened a sister shop by Zaxbys that sells remnants for $10 a yard. Incredible bargains! The staff is friendly and helpful and love working with them. A Waynesville treasure!

The most unique offering EVER. The quality is superb and every single product is a work of art. The…read moreteam is by far the best group of artists I have ever worked with.

This company is positively amazing. This team of highly professional & gifted artisans always…read morestrive to try something new... and perfect them all. From plaster to Jadecor to epoxy and more, they work with clients to achieve their desired vision. You won't find a more professional and caring team to work with! Bravo A New Hue!

Don't be fooled--this is not your mother's Mill Agent. Although they maintain a good selection of…read morefabric and wallpaper, their professionalism is lacking. Unmet timetables, shoddy work, and community college "graduates" and students attempting to pass themselves off as design professionals. Avoid them or you will be sorry.

Super helpful and friendly people! Showed me several different textiles and spent lots of time with…read moreme, answering my questions. They're moving to Bearden, so I'm happy about that.

After several years of successful rentals with another company, we decided to explore other options…read moreto boost our rental numbers. In early 2024 we contacted Eve, "the cabin fairy" to investigate other options. She visited our home, said it was great and convinced us to sign a contract with her firm. She indicated she had many customers in the southeast that she would contact directly to secure rentals. She also offered us a management fee of 20% of rental income. Unfortunately, that was the end of the positive relationship. After only a handful of rentals during the summer months, she suggested we try a 6 or 12 month long term rental. We agreed and after reviewing the contract she offered for such rental, we reached out with a couple of questions. Her response was rude and very negative. She stated that she was too busy to deal with such questions and if we could not accept the contract as is, we would have to stick with short term rentals. While she offered a 20% fee for rental management, each month the costs were more like 30% or 40% after numerous deductions for visits to our home, from "handyman services" and an assortment of other charges. Whenever we questioned what the charges represented, our questions were either not answered or represented as "the cost of doing business." On one occasion, I received a call from our security system indicating that someone had entered the property and failed to shut off the alarm. When I tried and failed to reach Eve, the security people sent the police to our home. When I finally reached Eve, rather than shutting off the alarm system, she demanded that I disengage the alarm remotely. When we experienced some plumbing issues in one off our toilets, rather than sending her own handyman to address the problem, she told me to send my own person to fix it. Finally in August I received an email from her indicating that she would no longer manage our property due to its "many needs," with only two weeks notice. Rather than removing our listing on rental sites such as AirBnb,, she told me that her listings were in my name and that I needed to remove them. Unfortunately, before I figured out how to change the listing, several people rented my property on my new management company and the Cabin Fairy sites, resulting in four double bookings for the same dates. Had she passed on the emails for bookings that she received, I could have avoided a very embarrassing transition experience. Her partner was very helpful in passing on contact information for the bookings the Cabin Fairy received, but I had to spend hours trying to secure bookings for the people we could. In conclusion, we found the "cabin fairy" to be difficult to work with and not very customer friendly or professional in her dealings with us. More importantly, she did not deliver on her promise to increase our rentals. Our new management team has secured more rentals in a month than the "fairy" did in almost a year. So disappointing.

The cabin itself was absolutely lovely -- we adored the home, and this review is not a reflection…read moreof the property itself. Unfortunately, our experience with the property management company, The Cabin Fairy, was extremely disappointing. On our last night, we lost water completely. I reached out to maintenance well before 8 PM and received no reply. I then wrote to the main number and was told: "We will alert the maintenance team. Don't know how fast they can get out there today, but we will try." With six people in the home, including three children, we had no water to drink, flush toilets, or wash hands. We didn't have to cut our trip short since we were checking out in the morning, but the night was extremely uncomfortable. In a situation like this, I would have expected management to step in -- even bringing bottled water, checking on us directly, or arranging an emergency plumber. Instead, we were brushed off, told "utilities are temperamental in the mountains," and essentially blamed for the timing (a holiday weekend). The following morning, we had to reach out ourselves to ask for updates, and only then did we receive another dismissive response. After requesting a refund for that night, our message was ignored. Guests deserve better treatment than being left stranded without a basic necessity. I hope homeowners take note of this review -- the property is beautiful, but guests should be aware of how poorly The Cabin Fairy handles emergencies.

We were soooooo close to installing our dishwasher on our own! Close, but no cigar. I reached out…read moreto the Knoxville Handyman and he not only responded to my request within 10 minutes, I had my project completed within 24 hours. I'm glad to know I have a reliable handyman service when I need it that will be as prompt and punctual as possible. I even felt like they were considerate not to overcharge me and communicated with me the whole time. I'm new to Knoxville and am glad I have a contact for the future!

Our chimney was capped improperly when we bought our house. Chad came out and got on our roof,…read moreordered us a proper chimney cap, came back and installed it within a week. The whole job (including the chimney cap!) was cheaper than even a visit from other businesses I contacted. Very satisfied.

These guys treated my wife and I very well! They helped us with our selections , gave us the pros…read moreand cons on various products. The quality of the cabinets and flooring was great, best of all it was very affordable, we were able to get our cabinets, countertops and flooring all in a one stop shop! Highly recommend these guys!!!!

From the owner: Upgrade your kitchen or bathroom with a new stone countertop from Quality Granite Cabinets &…read moreFlooring. We are a proud Slabco dealer offering granite and quartz countertops in hundreds of colors to fit any decor. We do factory direct pricing for all our home remodeling and improvement products so you get the best price. We also do countertop installations for your convenience. DIY classes in English and Spanish.