We dreaded we was going to have buy a new central air unit. We were fortunate and it was only a…read moresimple part. He knew exactly what to do, we didn't have to wait long when I placed a call. He was done less than 30 min. Very pleased with service!

Called for AC out, they were quick to respond, got it fixed up and were very reasonable on cost…read more Tehcnican was nice and dispatch lady was great at explaining costs for service. I'll call again! ​

Recently used this company to diagnose and repair a commercial gas range in my licensed child care…read morecenter. They came out once and said the issue was a faulty thermocouple. The part was ordered and installed. The issue (pilot light would not stay lit) began to reoccur. When the issue reoccurred for the third time I called another company and they came to the center. It was NEVER a thermocouple issue. Today I received a bill for a trip that they stated on the phone that they would NOT charge us for. Paying this bill today will not have cost me $1,050.00 for something they NEVER fixed. I will never use this company again. Very very disappointed.

I would rate higher if possible. We had our A/C go out on a Friday night. I called a different…read morecompany for a Saturday visit. They charged me $100 to show up, told me my control panel was fried and needed to be replaced for $1,500. They didn't even look at the outside unit. I called Book on Monday, they were at my home 20 minutes later, and had the A/C working again 10 minutes after that. It was simply a shorted wire and blown fuse in the outside unit. They didn't even charge me. I saved $1,500 because of the honesty and ability of the Book technicians. Unbelievable customer service. I will continue to use Book in the future and will recommend them highly to anyone that needs HVAC service.

AC totally quit. Rick the technician showed up. Very quick, very knowledgeable and very respectful…read more I would never call or think about any other company because of him alone. It's hard to find, honesty, knowledge, respect, integrity and be so costumer friendly. Very Dependable and affordable. My go to from now on. I give them a 20 out of 10. ​

installed new toilet. Fast, efficient , friendly and professional…read more price was very reasonable. Have had them do work previously and will call again for next plumbing issue.

Review Title: Professionalism at its Finest - Highly Recommended!…read more Rating: If you are looking for a company that embodies integrity and a "never-quit" attitude, look no further than Pate HVAC of New Albany. I recently had an issue with a water heater that was determined to be a factory defect. From the moment they arrived--exactly on time--the team demonstrated absolute professionalism. However, what really set them apart was how they handled the unexpected. The removal process proved to be incredibly difficult due to the unit's defects, but the team didn't blink. They worked tirelessly, evaluating the situation and engineering alternative solutions to get the job done right. After three hours of hard work, they successfully removed the defective unit and restored service to my home. It is rare to see a business today with such a dedicated "problem-solution" mindset. Why you should hire them: Punctual: They respect your time. Tenacious: They don't walk away when a job gets "tricky." Local Experts: Perfect for anyone in New Albany, Jeffersonville, or the surrounding areas. Pate HVAC represents the gold standard of how a business should be run. If you want a one-time corrective action instead of a temporary fix, this is the company to call. They deserve no less than 5 stars!

After we experienced a spring flood that left our basement damaged, we decided to bite the bullet…read moreand purchase a Generac Standby Generator from Kiesler Electric. They came out to the house and explained how the generator could be of benefit and answered our long list of questions. Next, we accepted the bid price and in a few weeks the team came out and installed the unit. Thought they did a good job, and this needed up being a two-day project. The team worked hard and now from a power point of view we're now protected from storms.

I know nothing about electric in my house. Had some sockets go out after an electric outage. Went…read moreand flipped all the breakers and the sockets still did not work. I called Kieler Electric and they came over and said I needed to flip the breaker witch I did. Then charged me 180.00 to flip my breaker off and on. They should have charged half of that or nothing at all.

I would like to give ZERO stars, however it isn't available. This "Christian" took advantage of a…read moredisabled gentleman and his sister. He left the job half done and the half that was done was done so poorly and inadequately. Now this shoddy work must be scrapped and completed correctly. There were multiple messages exchanged and he stated that he would return to finish the job and never did. Completely stopped responding when asked for proof of being licensed and bonded. Considering legal action at this point! Proceed with caution. I recommend you just proceed with someone who can provide quality work. I don't feel this individual is capable of providing proof of licensure or deliver quality work.

When we were looking for a painter, we asked our community, in Bedford & found Tyler Scott Guthrie…read moreof Truecare General Contracting. He gave us a quote that was very good, and he had a great personality, so, we hired him. He did an amazing job on our home. Showed up in a timely manner, each day & was very friendly & professional. We are SO happy with how our home looks now. Tyler did an amazing job & was always in contact, when we had the bad weather over the weekend, he always checked in & never left us hanging. Give him your business, he will not disappoint you.

They were very clean and professional. They assessed the…read moresituation and offered several solutions. We chose the one that fit our needs and they performed the work in a timely manner.

Easy to make an appointment, they called ahead when the two person crew was on the way, showed up…read moreon time, and didn't try to sell me needless services. I would definitely consider them first when I need chimney work done.

I hired Roger to clear out the snow from my front walkway and driveway. He made it so convenient…read morefor me since I suffer from Multiple Sclerosis, with mobility problems and immunocompromised. He made as many trips as needed to make sure it was safe for me. We were also able to discuss some future projects. I will definitely keep him in mind and will for sure recommend him!! Thanks Roger!!