They did it again!! They were able to squeeze me in quickly!! Even had to run to another job and…read morecame back to finish the job!! These guys are the absolute best!! Local, competitive pricing, and go above and beyond to help their customers!!

This business has an unprofessional staff handling billing and answering phone calls. Business did…read morenot bill or send a statement. I was not given opportunity to pay for work done in a convenient manner. The office expected payment as soon as work was completed which would have been fine if I was at the house after they completed the work. I had to drive out in an unfamiliar, remote area alone to pay the bill. The person taking the money was not friendly or appreciative that I had to drive out to their home/ business to pay a bill that I tried to pay in a more convenient way. Unprofessional staff answering phone and running business. The plumbing work done was fine, but lack of professional office staff makes dealing with this business with my rental properties a big nightmare. Just letting others know the problem I had. Called the business recently ( forgot the problem) and person on phone told me she had difficulty getting paid!!!! I then remembered the scary drive out to a house situated by itself. Told her I could find another plumber after her remark.

Yes Stephen did an excellent repair job on our washing machine drain which had blockage in a…read morereverse installed trap. The cost was very reasonable for all the work and parts needed to correct the plumbing and clean the drain line.

We had Faithco give estimates on preparing a house to sell…read more There were some elements of their estimate that were reasonable here are the parts that were not. A toilet seat wobbled a small amount. The Faithco plumber said it would be $275-$1000 to fix it. I took a look at it and it took me 15 seconds to tighten the nuts at the base of the toilet. The drip tray of an air conditioner in the attic had been collecting water and draining through a pipe for years, which is not ideal! The drain took a path that zig-zagged up and down a bit. They proposed raising the unit to be suspended from the rafters and replacing the pan. I asked why not just replace the pipe, taking a straighter path and he said that the AC unit sitting on top of styrofoam supports was putting at risk of falling. His quote was $2800 to raise the unit. And he wouldn't offer other options even after I questioned each part. I asked another company and they suggested changing the pan for $1500 and fixing the drain for $500. We went with just fixing the drain for $500. We wanted a quote on replacing a 20+ year old AC system. Faithco couldn't find the model number of the unit on the equipment outside but found a 3 ton furnace in the attic so they quoted us (summer of 2025) $13,800 for a SEER 15.2 3 ton unit and $16,800 for a SEER 16.2 unit. Another contractor found the nameplate and showed it to me (a little hard to find but not really, right on the compressor) and saw it was a 2 ton unit (you can tell it's a 2 ton because the model number ends in "24"). The other contractor subsequently quoted us $10,500 for a 2 ton system and $12,800 for a 3 ton system. The other contractor also pointed out that since the house has a 2 ton unit for the bedrooms and a 4 ton unit for the main living space, high SEER is less important, the unit would mostly be used in the evenings, not all day. I had a follow-up conversation with the Faithco HVAC tech and he doubled-down on believing it was a 3 ton unit even though I told him I saw the model number ending in "24". He said, and I recall it exactly because it was so odd, "In this area, we make sure our our compressors match our furnaces." I bit my tongue but wanted to say, "I agree, but the nameplate I'm looking at still ends in "24"". Faithco recommended replacing 3 AC float switches for $225 apiece. Maybe it was me but I couldn't figure out why we needed them. I don't think they tested the existing units but I'm not sure. Soooo, we went with Evans Air instead.

Replace a leaking water heater for me! Showed up on time, got the job done and pricing was…read moreexcellent!

Joe told me he would come on Monday then switched it Tuesday at 9am which was fine. But on Tuesday,…read morehe did not arrive, so at 10 am I tried to text and call him several times. He never replied or called back and it's been 5 days! Don't waste your time.

Tankless Rinnai water heater not working, still under warranty. Gentleman came on day he said he…read morewould and worked several hours on it, use vacuum to clean up afterwards. Price was good and suggested several things to improve our water heating. Will use again.

From the owner: Residential plumbing experts!…read more We offer free estimates. Clear and upfront pricing with absolutely no hidden fees. We believe in full transparency and giving the customer what they want plus some.

Stay away from L@L plumbing will not tell you till the work is done it is 150.00 HR And the owner…read moreis a piece of crap to

We have needed a plumber to come out a couple of times in the past 2 years and have called L&L…read morePlumbing in Emory, Texas. The plumber was very efficient and did not over charge.We were satisfied with his work.

John did a fantastic Job, Installed a new water heater for me,…read more very professional and knowledgeable, as well as giving service instructions. Professional Job

it two trips for the workman to fix the leaky flush mechanism I requested. On his second trip I…read moreshowed the workman that he had not repaired the leak and that the old mechanism was still being used. This time I made sure he understood what I wanted. He replaced the old hardware with new. The flush mechanism has functioned perfectly since. I have not had professional plumber service in a few years so the charge was more than I expected. I paid him and that was the end. I would be ok suggesting Franklin Pluming to a neighbor or friend.