I only go because the food is normally good but the service is ALWAYS terrible. If you don't have an additional 30minutes to spare on waving your hand in the air, I would choose another restaurant. read more

We found ourselves at Twin Peaks last year on Mother's Day after our initial plans fell through. Since that day, we have been back several times as we are a sports loving family and they have all the sports. I don't drink so the ice cold beer does nothing for me, however, my husband says it is great and icy. Every meal and app we have ordered has been great. Service is always wonderful and the place is clean. Good beer (according to my husband), clean restaurant and good service gets two thumbs up. read more

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Came to watch football on su day. So disappointed to find a soccer match on TVs. Asked to switch to Packers game which they did no problem. But the loud speakers still displayed the soccer game in Spanish. No sound for US football games. Kinda not fair at all. If I were in Mexico I would never ask to have an American game announced in Englishover the speaker system Felt very out of place read more

I swear to you its not about the peaks for me. I truly like the value of their food. They're pretty reasonable and have great daily specials. They have a creative menu of bar and casual fare. I remember many appetizers being under $10. Decent burgers (I believe smash style), properly made wings. I remember the spicy chipotle chicken being pretty spicy. I didn't want to whip out the phone and inadvertently catch half a booty cheek in the background of my burger, because then readers would assume you get 3 buns, therefore I didn't take many pics. Of course the servers are nice. The atmosphere is loud. Sports playing on the screens and a log cabin feel, complete with fire. I think this is a great, casual place for small groups! read more

Twin Peaks - Tortilla soup - New American Near Me - Algonquin, Illinois

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Service was great but I feel luke the aeever needs to taste the menu and k ow what to recommend. I asked which part of the chicken is this? Is it a breast she answered yes is it a thigh she answered yes so I don't think she was really knowledgeable about the menu. We ordered a bunch of stuff we ordered the wings which is the smoke and Grill but I usually have my wings plain and have the sauce on the side the garlic Parmesan sauce doesn't really seem like a garlic parmesan and without the sauce the wings were Bland the fries were too salty and my friend ordered a chicken steak yes it was ground chicken that had like a creamy gravy on top of it but without the gravy there was some sort of aftertaste with the chicken the mashed potato was okay the rice I think it was a lemon garlic pilaf she stated that it was a bit salty as well. The only thing that we really liked and love was the Stacked nachos with the chicken that no complaints the chips on the nachos was like thin and crispy and was really good that was the best the place was big it was nice it's a good place to hang out parking is not an issue I just wish the food was a bit better. Happy Eating!!! read more

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Friday at 1:00pm lunch. Was seated immediately. Open area, loud but in my opinion great music. Patty our server, attractive, attentive and informative. Food was good for the price. Restrooms signage had me stop for a humous moment and think. Would we go again. Yes. A fun place, great brews and tunes. read more

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Great place. Awesome food and drinks and great service. Waitresses are great. I wish is was closer to my house.

We came into the restaurant to celebrate birthdays and had a terrible experience. Beer draft lines and glasses were dirty. The service by the bartenders was awful. When the food runners deliver food they don't know how to hold plates as their fingers were in the inside or the plate rim. Therefore their dirty fingers touching the food. I will never return and don't recommend this place. read more

First time visiting we had a server name Jasmine J it was such an amazing service she went beyond taking care of us Will defend come back

Food was inedible. Had ribs so tough I couldn't eat . Beer very cold! Servers very good. Won't be back except to drink

I have tried the new restaurant in LITH and have to say I am shocked at the poor quality of service. Could not recommend less.

Horrible service. I've walked out twice after waiting 20 minutes for a server to show at my table. The women are gross, the food is average but the service is intolerable. read more

Twin Peaks or Twin Cheeks? I was happy to hear an establishment would be going into the old Bulldog's space and had not previously heard the name Twin Peaks. The double entendre of the name did not immediately strike me; however, at some point, I came to understand the bar/restaurant would be similar to Hooters or The Tilted Kilt, in that the all-female waitstaff would be dressed in skimpy uniforms - in other words, a "breasturant". Having been to both Hooters and The Tilted Kilt, I had no reservations about recently visiting Twin Peaks with a friend. Upon entering the business, we were pleasantly greeted by the host staff and we advised our intention to sit at the bar. Once seated, we both commented to each other that Twin Peaks seemed to take the term breasturant to another level as most of the female staff were in dressed in full blown lingerie, complete with totally bare bottoms. Had we been at a strip club, this would not have seemed at all odd; however, it felt more than cringy at a sports bar and restaurant within a suburban shopping mall / lifestyle center. I'm no prude, but in this setting the so-called uniforms were a turn off! We sat at the bar for an extended period of time hoping to receive service or even be acknowledged by one of the numerous bartenders who passed by us. At one point, we gave serious thought to exiting and walking over to Biaggi's but decided to wait it out. Eventually, we were waited on and order beers. Sometime later, we ordered dinner and it was served by a runner in a timely manner; however, as another reviewer noted, we were not provided napkins or utensils and looked for a bartender to ask for some. When one didn't seem readily available, I looked and observed a bin of the rolled up utensils behind the bar and helped myself. I believe most establishments avoid this dilemma by immediately providing utensils and condiments upon food being ordered. To my surprise, the burger (Avocado Smash) I ordered was cooked well and tasted good, as did the French fries. Another positive aspect is the addition of many more TV displays and it likely goes without saying that these will enhance sporting event viewing. So given that the food was good and the service issues can be resolved with staff training and increased experience, that would then just leave awkward staff uniforms. As this appears to be Twin Peaks' primary differentiator, I don't see them changing it; although, I'd strongly encourage management to rethink this - if not, I have absolutely no doubt that this establishment will do no better than those before it (Claddagh, Barley House, Niko's Lodge, and Bulldog's), as they're clearly going to turn off a great many of initial, and for sure return, customers. In fact, I'm already wondering what the next place will be to occupy the space...because I just cannot see this place lasting very long. read more

The beer is cold. Service is slow unless you remember to tip the ladies. They are not servers they are entertainers according to Twin Peaks. Most of the ladies are very decent people. Do not date the ladies, I made the mistake of going out with one for a few months treated her well. I found out she wasn't my type, a stoner. She had me ban from bar for dumping her. We didn't argue or fight on site or at any time anywhere did we argue. I just texted her what I thought. No cussing or anything just adios, and she came back with, I'll have them kick you out of the bar. And she did. I was a big tipper to other ladies there too. I agree too about the dress code bare ass showing tiny thong and serving food is a little too much. Beware of Brianna! read more

Twin Peaks - Bree - New American Near Me - Algonquin, Illinois

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Food and drinks were fine but the service tonight could definitely improve. When we asked for the game we were watching to be put back on because they repeatedly changed the channel, we were berated and told by the manager or whoever he was at the reception desk the "game was over long ago" and the security staff told us we were out of line for asking for the game to be put on. Having a shirt on that says security doesn't make them qualified for the job! Both guys were absolutely rude. It's a shame since our previous visits were positive but customers shouldn't be treated rudely. I attached a picture of the two employees. Stay clear of them. read more

Twin Peaks - Rude employees - New American Near Me - Algonquin, Illinois

Amazing high energy place Great food Great vibes Great people' Nice kick back atmosphere read more

The food was good and the ambiance was kind of like a lodge with lots of basketball games on the screens. Call me daft, but I didn't know the double entendre of "Twin Peaks" until I got to the door and saw how the waitresses were dressed. This is a "breasterant" on par with Hooters. As a woman, I've heard all about how good "the wings" are at those places and I've never gone myself. I was just taken aback when our waitress got to our table and she was wearing a very low-cut top. It was sincerely difficult to look her in her eyes when there was a very busty invitation to look lower. I just wanted food. read more

The food is actually somewhat decent and reasonably priced as compared to similar establishments. Menus are accessed via QR code, they might bring you a real menu if you beg for it. Now, on to the service. It's slow. Even during non-peak (no pun intended) times. Too much standing around talking, hiding in the back, or on their phones in terms of waitstaff. Also, we know what type of place this is, however, some of the servers literally have ass hanging out...just seems unsanitary and extreme, but I guess some are comfortable with it. Odd that some people bring little kids into this place with that kind of view. read more

The overall location was loud inside with the music playing. Very difficult to have a conversation without telling to have others in the nearby area hear the conversation. Service was below average as our sever was not knowledgeable with the menu. Even when asked for additional limes for my tacos she seemed lost and confused. The overall atmosphere seemed like a strip club instead of a sports bar?!? read more

Twin Peaks - Blackened fish tacos - New American Near Me - Algonquin, Illinois

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Service not great. A few ladies walked past us and never bothered to ask if we wanted to be seated. After about 5 min they did- and it was not busy. Then took 10 min to get a server, who had no idea she was assigned to our table. Ordered 2 drinks and took 15 min. Said they were being prepared at the bar, it was a beer and whiskey drink? How long does that take. Food was meh, server didn't give us napkins, silverware or even water. Came back to ask if we wanted the check- never offered for us to take leftovers home. Upon leaving it was really nice to see the hostess and server at the front stand, one was sitting with her bare ass on the stand, both on their phones scrolling social media. Not even good bye. It was lingerie night so lots of ass cheeks hanging out. This place was not welcoming at all, won't be back. read more

Staff are always friendly and care that you're there. Food is good and fairly priced. We go A LOT and are always glad we went to this location. read more

Amazing service from our waitress Maggie. She ensured our drinks were full, and stayed on top of requests all night. It was our first time here but we'll definitely be back to see her. We tried the avocado burger and the brisket flatbread, both were great! I'd recommend taking a look at the menu beforehand because there's so many choices. read more

First time at Algonquin location and the last!!! they ran out of Diet Coke.. really??!!! we asked for lettuce on our burgers n yellow mustard... they came without it .. must of asked 5 times for lettuce n mustard and server came back stating they are out of lettuce... wtf seriously how do you do a salad ??? Than gave us the wrong drink ... top it off the burgers were so salty ... music was so loud couldn't have a conversation... NEVER AGAIN! I am sure my group will never go there again either!!! read more

Huge fan of Twin Peaks and so glad one is here. Just don't bring in any uglies, like one of your location does. Sorry, not sorry. So far everyone I saw is beautiful! I mean we come to these places to be served by pretty. Who's kidding who here? Coming from a straight woman, mind you. Anyway service was amazing, drinks were really good and the food was really good. They are SO busy on a Friday, so we came on a weekday. Not busy before 6pm. But after that good luck getting seating. This location has two bars, pretty awesome! Usual Twin Peaks decor, it's pretty cool. Can't wait to come back! read more

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Well..... Atleast the Beer was cold! Food was blah, service was ok, 15 minutes after being seated. I think the servers need a reminder why they're there. Seems like this place needs a strong manager. read more

Walked in and then turned around and walked right out. It's like Hooters on steroids. It was some special event which apparently means the waitresses dress in lingerie. It looked like a damn brothel and not a restaurant! Disgusting and exploitative. If a family walked in they'd have to cover their kid's eyes. The regular every day outfits are pretty scanty, which covers less than the Hooters girls wore, and even more off putting than Hooters. I don't care how great the food reviews are, it's a soft porn joint. Eater beware! read more

Stopped to try the cold (29 degree) beers and order food to take home. The bartenders Jade and Faith were polite and jovial despite having to deal with a few "Karens" right before serving us. The manager even stopped and chatted with us, and he was pleasant. Beers were indeed cold and easy to drink. The food was very good and the fries have a little kick to them which I enjoyed. Would definitely return given how friendly the staff was. read more

I recently had a disappointing experience at this establishment. My order of nine tacos arrived cold, and upon expressing my dissatisfaction, the tacos were returned to me after being microwaved. This resulted in the sour cream and pico de gallo being served warm, which is not only unappetizing but also raises concerns about food safety. Furthermore, the staff member I interacted with displayed a dismissive attitude. Given these issues, I would recommend other dining options like McDonald or Taco Bell. The quality and service I received were significantly below expectations. Serving warm tomatoes and sour cream is honestly crazy! read more

Wow what a mess, we had a table with 4 couples. We wanted to split the bill for each couple but they said they couldn't do that. Later I found out they charged us $60 extra for gratuity because we had over 6 people. Ok I get it but the service was the worst I've had in years. It took 3 hrs to get the help out of there. Our drinks were empty I would say 90% of the time we were there. I think they got 3 of the orders right out of 8. They serve a couple of us then 30 min later came out with the other half. I never got my vegetable and one of our party had to return his food 3 times cause it was jacked up. Then they messed up the bill and over charged us. Up charged us for using a credit card. No one really gave a shit that we weren't happy. They just took that pre tip of $60 and said oh hehe we're sorry. Food was weak. Beer was ok. Service all around sucked. Never again. For the price Il go someplace where adults run the show. Never again. read more

Service and atmosphere was " Peak" including the ladies. Me and my girlfriend had an enjoyable time with the scenic views and surprisingly good food. Our waitress was Hay Hay (I hope I spelt that right). Will definitely come back again read more

Reserved review until several visits 3 visits. All Bad service. Tonight no exception. Bartenders walk up look at you no words stare at you. Awkward Finish a drink. Push empty glass to front of bar. Never an offer to refill. All night. Bartenders stand around playing with their hair looking at their phones 3 visits " can you wipe the bar"? They stare at you. Its gross. Tonight? River of pee in the bathroom. Omg disgusting like nothing I've ever seen. Chicken fingers. Very tasty. The celery crisp and cold. I don't get this place. It's unpleasant and feels misplaced. Spend more time, or less, where you are addressed , and feel like sanitation is addressed. Again. Don't get it. Management needs to grab this or it will be closed forever in a year read more

Horrible service. Filthy table. Waitress had absolutely no idea what was on the menu. Food was cold. Took nearly 50 minutes to get 2 drinks and an appetizer. Will not go again. read more

I am a Regional Manager for a large retail chain, and during my visit to this city I stopped at this location for lunch. Unfortunately, my experience was disappointing. I ordered three items and a drink, and all three food items were incorrect. I asked to speak with the manager, Abel, to address the issue. From the start, I made it clear that I did not blame the waitress -- she was polite, attentive, and clearly new. However, instead of acknowledging the mistake, Abel was argumentative and dismissive, trying to debate what happened rather than taking responsibility. His solution was to comp just one item, but his attitude and demeanor came across as "I don't care." Because of this, I chose to send all of the food back. I did not do this for a free meal -- I simply no longer wanted to dine there after such poor customer service. I still tipped the waitress above my total bill, as she was not at fault. As someone with years of experience in customer service and retail management, I can say confidently that Abel needs additional training in how to handle guest concerns. A manager sets the tone for the team, and in this case, the lack of accountability and care from leadership ruined the entire experience. read more

0. What a fucking joke. Poor service, put us in the outskirts and forgot about us. My daughter and weren't served our dinner until 20 mins after everyone else's food arrived. Really a party of 6, forgotten about and the manager goodness can't even introduce himself as the manager. What a waste night out. Going home pissed and my daughter hangry. read more

After going here for a while, I have noticed the number of patrons dwindling. Haven't had a problem until tonight. It was a Monday night and they were extremely light with customers. Just came in for some 22z drafts. All was good until the end when I checked out and a new bartender cashed me out. Her name was J.Me. I had four beers at $4 each and with tax it was $17.40 on my bill. I wanted to pay cash and all I had was $20 bills. I gave J.Me two $20 bills and asked for $19 in change so the bartenders could have a 20%+ tip. She gave me back $22 in change. First off it should have been $22.60 in change. Second I asked why I did not get back $19 in change and she explained the Mangers would not be happy giving back that amount. (Why would Managers be upset for giving back a patron exact change???) So I see that J.Me wanted to increase her tip because of a slow night. I should have asked for a Manager at the point but I was tired and wanted to get out of there. If I ever go back and I will make sure not to be waited on by her. Poor decision on her part as I will not recommend her to anyone. All other staff there up and to this point are great workers. I hope Management and the owners of this establishment are reading this post along with other potential patrons who want to visit here. Management/owners can reach out to me at anytime to discuss this problem with J.Me. It stinks that one bad apple can spoil the bunch but it did. read more

I was very excited to try a new restaurant that just opened up in the Algonquin Commons however, once I got inside, I realized that despite being a red blooded heterosexual male appealing to that is apparently their claim to fame. Twin Peaks is basically Hooters. But the adult version all the servers had 30 to 40% of their breast exposed in tight fitting tops and tiny shorts. I felt bad for these women to think about how much do you need a job in order to walk around in that outfit and serve people food. Establishment was clean and the food was good, but I will probably not go back to this establishment. read more

Food 6/10. Service. 4/10. 45 minute from order to table. For a burger and flatbread. Price $$$. If you like scantily clad servers this is the place , but if you want service, Go somewhere else read more

Beautiful remodel from the prior business. This place should do great, Great location, reasonable prices, great food, and not a bad environment for the boys! My wife loves the rainbow trout, and is the one asking when we can go next. read more

Just came in with my wife and we got some wings to start off our dinner tell me why they only bring me one ranch for us two I asked the girl for ranch so we can have our own tell me why this bitch takes 20 min to bring my ranch In the mean time we finish our wings and later brings it plus she's on the phone with her underage boyfriend serving them alcohol this place for real has to close bicth over here on the phone while im trying to eat so unprofessional read more

Place for old pedofil drooling for half naked girls looking like 14 years old . Sunday 4 pm this place was empty . First time very exited, marakuja splash taste like sour lemonade . Our order was wrong , instead of barbecue wings we recived buffalo, they fixed but bad for first time . Burgers equal to Burger King or McDonald . Cold fries . First and last time , no thank never go again .P.S .hot inside no air conditioning. read more