I use Mill City Clinic as my primary care clinic since 2020. I've been there perhaps 15-20 times…read moreover 6 years, for annual wellness check-ups, whenever I've had infections or minor problems of any sort, when I need a referral, etc. The usual run of issues that happen to an older (early-to-late 60s) person. I've never had a problem getting a quick appointment, getting help from the nursing staff, or other delays. No problems whatever with my visit summaries going immediately to MyChart. As they're associated with the UM doctors' network I know I'm getting great care and when referred, will also be receiving superior treatment (I've had colon surgery and a hernia operation through their referrals. Overall one of the best clinics I've experienced over might lifetime.

DO NOT use this clinic. They have a ton of doctor turnover. I had one of my doctors actually…read moretell me they were leaving because she wants to be able to provide better care for her patients and the clinic is only focused on making money. I have also had a ton of issues with them coding my visits wrong, so my insurance does not cover the appointment. Example: during my annual physical exam which is covered by my insurance 100%, however, the DOCTOR asked me additional questions regarding my overall health and because of that they didn't code this visit as an annual physical exam so it was not covered. They did the same thing with my annual Mammogram. They mis coded this visit so it was not covered 100%. They are only focused on making money and not on the patient care. It's actually unethical.

I went to Minnesota Craniofacial Center as a referral from my dentist back in 2023. The doctor I…read moresaw for my consultation and first initial appointments was very nice and laid out a treatment plan for me that she assured me would help my TMD. What the X-rays showed was my left TMJ had a misalignment and I was told that being fitted with an appliance, taking some cortisone shots for the pain, which actually did help! As well as doing a course of physical therapy exercises would re-align my jaw into the right position in the joint. The first few appointments went well, but the issues started when I came in for an appointment and I asked where the doctor I had started my treatment with was and they told me that she was no longer there, or no longer worked there, I don't remember exactly what they told me but as I understood it the doctor I had initially seen was no longer at the clinic. I wasn't sure what to do, I kept up with my treatment and went from wearing my appliance 24/7 to slowly working toward only wearing it at night. The treatment cost me $4,000 out of pocket because I was told they aren't covered by my insurance... which after reading some other reviews on this clinic, makes me very skeptical and concerned, and once I had finished the treatment plan it felt as though the follow-up appointments were completely pointless. I would go in and see someone different each time, so I had to explain what was going on to a new person over and over, they would test my bite, adjust the appliance, tell me to do some stretches and that was it. Each of these visits cost me over $300 each time. I was telling them that even though the pain was mostly gone I was still grinding my teeth, still having terrible tension in my jaw and that I had developed a gap, or malocclusion, on the right side of my mouth after doing their treatment. All they would offer is some stretches and more cortisol shots... no one seemed to really have an answer. In regards to the gap on my right side, they would adjust my appliance to be wider on the right side, so my appliance was not even... I strongly believe they caused the gap to develop by incorrectly adjusting my appliance. I had to pay off the $4,000 over the course of two years and only now am I able to seek alternative treatment because of the financial burden I was under due to all of this. They didn't solve my TMD like I was promised, they charged me $4k in a very strange situation where I was sat down with Genivive and told the cost and all the stuff about insurance not covering it, it felt so coercive and I was dealing with so much pain I was desperate to solve the problem... I truly wish I had waited to start treatment and gotten a second and third opinion before sinking so much money into this place with barely any results. I still deal with pain, much less severe than before so at least they did something, I still grind my teeth at night, I still have clicking and locking issues with my jaw and awful muscle tension, and they gave me a new issue to figure out with the malocclusion on my right side. I now have been talking with an oral surgeon and an orthodontist on how we can solve these issues, or at least improve them and make sure my jaw is in a healthier state. I will need some surgical intervention now, possibly an osteotomy but I will avoid that as much as I can. Be very wary of this business, do not let them push a treatment on you and get several other opinions before committing to their treatment. The fact that my insurance does indeed have TMJ care coverage and they told me my insurance wouldn't cover their services is very suspicious to me.

I suffer with TMJ and needed to find out my options. Dr. Lederman was very kind and generous with…read moreher time, made me feel safe and heard. For now, I know my options and what I can do to ensure my issue does not become worse, which is half the battle. Really looking forward to working more on solutions with Dr. Lederman.

I have a very unprofessional experience that wasted months of time in getting a diagnosis. I do not…read morerecommend this clinic. The lab didn't want to do my original order, cancelled my appointment, and sent me to another lab without clarifying that they didn't make an appointment, so I wasted an entire morning (fasted) waiting to get in. The office staff was rude and unhelpful when questioning if they had ever received my labs, and left me on my own to deliver my labs, wasting multiple days from when they should've been received. During my second round of labs, the lab tech scolded me multiple times for having "complicated" labs on a Friday, making me feel guilty for being there. Apparently you aren't supposed to have illness on Fridays. There was also a dog running around the lab?????? Seems sanitary. Before I even received all of the labs, I received a call from a nurse telling me to see a natural healer. I questioned if I could get a referral to endocrinology based on my significantly abnormal labs. I was told the doctor "probably" consulted them-- but she didn't know for sure. I asked about my abnormal labs and she also didn't know about them. You'd be better off googling your symptoms and ordering your own labs than being seen at this clinic.

I've been going to this clinic for over 20 years. They truly care about you and are a partner in…read moreyour overall health and wellness. They consistently surprise me with how much time and care they take at each and every appointment. And, they always follow up and provide peace of mind if you're dealing with something difficult. Do not hesitate to make an appointment! Angela Reichart, PA is a true gem.

Finally, a medical practice that specializes in women over 60!! When I have serious concerns, I…read moreknow I won't hear that it is "age related". Yes, women, older women, are not patronized but they set out to find out what is going on. It feels kind of like a spa setting. It is comfortable, relaxed and before you know it you have spent an hour talking, being listened to and getting results. I wish all mature women had access to such person-centered, individualized care. You can be OLD and still have a good, healthy life if your providers really care and actually participate by listening, referring and searching all avenues of possible solutions.

Nice vibe in this clinic. More spa-like than clinical. Friendly staff. Beverages available in wait…read morearea. Nice staff Nurse and physician listened and answered all my questions

Quality of care was good, but beware if you don't pay your copay or coinsurance at the time of your…read morevisit. They never sent a bill then sent us to collections with absolutely no contact whatsoever from them. Would NOT recommend this clinic for that reason.

Grateful for this urgent care because I've had to stop by twice already but both experiences were…read morefairly pleasant. Not a super long wait time on Sunday mornings, although there isn't a lot of time to ask questions after your diagnoses since they move quickly. Staff is also always friendly.